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1、IntroductionModule 0PAN-EDU-311 Revision APAN-OS 6.1Module AgendaPalo Alto Networks Learning CenterCourse Overview2 | 2015,Palo Alto Networks. Confidential and Proprietary. Your Online Resources To:Manage your personal transcript for all of your Palo Alto Network training, accreditations, and certif

2、icationsProvide a student evaluation of an ATC provider class attendedRegister for and take the ACE ExamAccredited Configuration Engineer (ACE) ExamPrepare for the CNSE ExamConfiguration Network Security Engineer (CNSE) ExamAccess additional online training resources3 | 2015,Palo Alto Networks. Conf

3、idential and ProprietaryLogin or Register at: - Use your current business email address. - Do NOT use shared logins.Add your name to the student roster:Enter the name of the ATC in the upper right search fieldExample: “Exclusive Networks”Click into the event you are currently attendingExample: “Esse

4、ntials 1: Firewall Management (201) v 6.1”Find the session you are currently attending Be sure its the correct date and location.Click “Request” next to the correct sessionConfirm the class appears on your transcript:Navigate to “Learning” “View Your Transcript1234 | 2015,Palo Alto Networks. Confide

5、ntial and ProprietaryLogin at: Find your current session on your transcriptNavigate to “Learning” “View Your Transcript”Find the session you have just completed on the “Active” or “Completed” tab of your transcript.Click the “Evaluate” link next to the session Click through the survey and “Submit Fi

6、nal Answers”12345 | 2015,Palo Alto Networks. Confidential and ProprietaryIntroduction eThis three day course is meant to review and utilize through lecture and hands-on labs the troubleshooting tools used to successfully diagnose the Palo Alto Networks Operating System (PAN-OS).Learn the tools and m

7、ethods necessary to develop a successful troubleshooting methodologyPrerequisites:Ability to configure the Palo Alto Networks firewall mended: successful completion of PAN-EDU-201 and 205 coursesAbility to navigate the PAN-OS WebUI and CLI6 | 2015,Palo Alto Networks. Confidential and Proprietary. Mo

8、dule AgendaPalo Alto Networks Learning CenterCourse Overview7 | 2015,Palo Alto Networks. Confidential and Proprietary. Course AgendaDay 1 Module 1 Platform OverviewModule 2 Troubleshooting MethodologyModule 3 ToolsModule 4 Management Plane and Data Plane TroubleshootingModule 5 Administration Troubl

9、eshootingModule 6 Network TroubleshootingModule 7 Policy TroubleshootingModule 8 High Availability TroubleshootingModule 9 GlobalProtect TroubleshootingDays 2 and 3 Break and Fix Labs8 | 2015,Palo Alto Networks. Confidential and Proprietary. Module 1 Platform OverviewSingle Pass ArchitectureFlow Log

10、icControl Plane and Data PlaneHardware ArchitecturesFastpath9 | 2015,Palo Alto Networks. Confidential and Proprietary. Module 2 Troubleshooting MethodologyBasic Troubleshooting MethodologiesOnline ToolsWorking with Palo Alto Networks Support10 | 2015,Palo Alto Networks. Confidential and Proprietary.

11、 Module 3 Tools Troubleshooting with: GUICLILogsPacket Captures (PCAPs)DebugsMaintenance Mode11 | 2015,Palo Alto Networks. Confidential and Proprietary. Module 4 MP and DP TroubleshootingPotential Management Plane IssuesConfiguration commit failingMP daemon crashMemory LeakMP daemon not responsiveMa

12、intenance ModePotential Data Plane IssuesNetwork slow / high latencyDP High CPUData plane down/restartedData plane crashTraffic not working / packet dropsControl PlaneData PlaneSignature Match ProcessorMulti-Core Security ProcessorNetwork Processor. .12 | 2015,Palo Alto Networks. Confidential and Pr

13、oprietary. Module 5 Administration TroubleshootingFirewall ConfigurationsMGT Interface Interface Management ProfilesFirewall Users and RolesAuthentication ProfilesRADIUS TroubleshootingLDAP Troubleshooting13 | 2015,Palo Alto Networks. Confidential and Proprietary. Module 6 Network TroubleshootingThi

14、s module will discuss tools and techniques for troubleshooting:Virtual RoutersDynamic Routing ProtocolsVPNsPotential Network IssuesSession IssuesInternetVirtual Router 14 | 2015,Palo Alto Networks. Confidential and Proprietary. Module 7 Policy TroubleshootingThis module will discuss troubleshooting techniques for:General Policy IssuesDecryptionNATPBFApp-IDUser-ID15 | 2015,Palo Alto Networks. Confidential and Proprietary. Module 8 High Availability TroubleshootingHA Troubleshooting CommandsPotential HA IssuesActive/PassiveActive/Active16 | 2015,Palo Alto Network

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