國際商務(wù)信函寫法指導投訴與處理

本文格式為Word版，下載可任意編輯——國際商務(wù)信函寫法指導投訴與處理在國際商務(wù)業(yè)務(wù)中，一封得體的信函宛如商務(wù)中得體的著裝，從外可以看到內(nèi)，規(guī)范、幽美的書信語言能夠有效增進客戶的信賴，那么關(guān)于投訴和處理該怎么寫？以下是我給大家整理的國際通用商務(wù)信函寫法指導：投訴與處理，希望可以幫到大家

投訴與處理一

january18,200#

ms.leungsuetchan

deputymanager

newtimestradingcompanylimited

13-14/f.,industrybuilding

35harbourroad,wanchai

hongkong

china

dearms.leung

ordernt-20717

thankyouforyourfaxof17january.weareextremelysorrytolearnthatanerrorwasmadeincarton13oftheaboveorder.

themissing9,000ballpensweresentthismorningbycathayairwaysandthedocumentshavealreadlybeenforwardedyou.

wegreatlyregrettheinconveniencecausedbythisandtheprevioustwoerrorsandofferoresincereapologies.wecanassureyouthateveryeffectwillbemadetoensurethatsimilarerrorsdonotoccuragain.

yourssincerely

robsubbaraman

exportmangager

投訴與處理二

january18,200#

ms.leungsuetchan

deputymanager

newtimestradingcompanylimited

13-14/f.,industrybuilding

35harbourroad,wanchai

hongkong

china

dearms.leung

ordernt-20717

thankyouforyourfaxof17january.weareextremelysorrytolearnthatanerrorwasmadeincarton13oftheaboveorder.

themissing9,000ballpensweresentthismorningbycathayairwaysandthedocumentshavealreadlybeenforwardedyou.

wegreatlyregrettheinconveniencecausedbythisandtheprevioustwoerrorsandofferoresincereapologies.wecanassureyouthateveryeffectwillbemadetoensurethatsimilarerror