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ChapterThree.Businessskills:
Leaving&takingmessagesReadingandWritingChinglighandexpressionsListeningandSpeakingTakingnotesandmessages比較常見的中式英語EXAMPLE:在將來的30到50年間,我們在經(jīng)濟(jì)上將達(dá)到經(jīng)濟(jì)發(fā)達(dá)國家的水平。
A:inanother30to50years,weshallapproachtheleveloftheeconomicallydevelopedcountriesB:inanother30to50years,weshallapproachthelevelofthedevelopedcountries(通常情況下,“發(fā)達(dá)國家”已經(jīng)意味著是經(jīng)濟(jì)上發(fā)達(dá)的國家,因此,沒有必要再加上修飾語。)許多跨國公司已經(jīng)在中國開始了各種商業(yè)活動(dòng)。
A:HundredsoftransnationalfirmshavestartedvariousbusinessesinChinaB:HundredsoftransnationalfirmshavestartedbusinessesinChinavarious這個(gè)詞是中式英語的又一典型多余修飾語。類似的名詞詞組(“aseriesof”“allsortsof”,and“differentkindsof”)在翻譯中通常不必譯出。在漢語中需要它們來表明復(fù)數(shù),然而在英語中只需以名詞的復(fù)數(shù)形式出現(xiàn)。EXAMPLE:今年從外國進(jìn)口的汽車急劇地下降。
A:importsofforeignautomobileshavedeclinedsharplythisyearB:importsofautomobileshavedeclinedsharplythisyear在這里foreign是個(gè)綴余,因?yàn)閕mport的車不可能是domestic的EXAMPLE:1、
身份介紹(PersonalIdentification)2、工作環(huán)境與日常事務(wù)(Theoffice,generalbusiness,environmentandroutine)3、接待與閑暇活動(dòng)(Entertainmentofclients,freetime,relationshipswithcolleaguesandclients)4、商務(wù)旅行(Travel)5、健康(Health)6、購買與銷售(Buyingandselling)7、公司結(jié)構(gòu)、系統(tǒng)及程序(Companystructures,systems,processes)8、產(chǎn)品與服務(wù)(Productsandservices)9、成果與成就(Resultsandachievements)
其外,還會(huì)涉及其他的一般商務(wù)話題(Businessissues)ReadingandWriting禮貌(Courtesy)
例如:DearMrs.Walters,Becauseyoudelayedsolonginyourresponse,ModelGSFisoffstock.Ifyouareinterested,wehavesomesimilarmodelsonhand.Yourstruly,修改:
DearMrs.WaltersIfIhadknownyourneedsbeforeMay20,IcouldhaveshippedModelGSPimmediately.However,thespringsaledrainedourstock.TheModelGSK,asimilarinstrument,isinstock,andyoucouldhaveitatthesamepriceastheGSF.Itnormallysellsfor$10,000more.wewillshipitassoonasyougiveustheword.Yourssincerely用詞準(zhǔn)確(correctness)
包括四層意義,即閱讀人能理解、接受的英語水平;使用精確措詞,傳達(dá)準(zhǔn)確信正確地使用語法和標(biāo)點(diǎn)符號;拼寫正確和恰當(dāng)?shù)恼Z言風(fēng)格。請比較下面兩組例詞:FormalInformalapproximatelyinquireascertainobtainassistparticipateconstructpurchasecontributesufficientdifficultutilizeAboutAskfindoutreceivehelpsharebuildbuygiveenoughharduseMarch20thDearSir, I'mwritingtobookcarservicetopickupanimportantclientatBeijingAirport.I'dliketousethecarat3:00p.m.onMarch23rd.Pleasemeetmeatthefrontgateofourcompanyattheappointedtime.Foryourconvenience,mycontactnumberis070-4575-7338.StevenHawkinManager,MarketingDept.TakingandLeavingmessagesAtoaskforpermissionBtocomplainaboutamistakeCtoconfirmsomethingisOKDtorequestinformationEtoofferinformationFtochangeabookingGtorequesthelpHtocancelarrangementsListeningandSpeakingTakingnotesandmessagesListening:Takingnotesandmessages0.‘Hello.ThisisMichaelJamesspeakingandthisisamessageforLelia.’
MichaelJamescalled
forLelia.(4words)1.‘I’dbegratefulifyoucouldreturnthiscallonmyhomenumber.’Callhimback_______________________.(4words)2.‘Iamcallingtoinformyouthatthenextmeetingisonthe23rd.’Pleasenote_________________________________.(8words)3.‘Wouldyoumindcheckingandlettingmeknowthefinaldates?’Pleaseconfirm___________________.(3words)4.‘IjustwantedtosaythatI’msorryforanyconfusion.’Heapologized_________________.(3words).onhishomenumberthatthenextmeetingisonthe23rdthefinaldatesforanyconfusione.g.VanessareceivesacallfromJochenAnderson.Listen
andtakenotesonanyimportant:Checkingandclarifyingdetails?________________________________________________________.Confirmingactions?_________________________________________________________________.Requestingfurtherinformation?______________________________________________________.Listenagain.WhatphrasesdoesVanessausefor:*Dates_____________________________________*Times*Numbers___________________________________Theeventisonthe25th.TheschedulesaysJochenisspeakingat9.30pmbuthe’ssupposedtospeakat11am.He’dactuallyprefertospeakat2pm.Hismobileis07788908895.Sothat’s…/Isee./letmereadthatbacktoyou.Letmecheck.I’llhavetocheck…thencallyouback./I’llcallbackinanhour.Couldyougivemeyour…?However,beforeyouconfirmthesedetails,readsomecorrespondenceandmakeanychangesandnotesontheschedule.Finally,meetwithyourpartnertodiscussandconfirmthefinalversion.From:r.thorne@Subject:workshopThankyouforinvitingmetorunaworkshoponthe15th.IamdelightedtoconfirmthatIwillbeabletoattend.Iwouldliketosuggestthetitle:‘Youmightwantitbutdoesyourcustomer?’Itwillbeabouttargetingthecustomerandimprovingservice.DoesthatsoundOK?I’mcurrentlyavailableeithermorningorafternoon.Pleaseconfirmasap.RegardsRTTELEPHONEMESSAGE
FionaBrewstercalled.Shehasaproblemwithspeakingonthe15th.She’sgoingtobelatesoaskedtospeaklaterintheday.Canyouchangehersession?Maybetolaterinthemorningortheafternoon?StudentASecurityjustsaidtheyprobablywon’tbeopeningthebuildinguntil9.15onthe15th.It’saproblemwithstaffing!Workinpairs.StudentA:
YournameisAndrzejWelanetz.YoutelephoneKristenatBusinessCircleConferencing.Requestdetailsofthenextcourseontelephoneskillsandaskthemtobesentbyemail(giveyouremailaddress).Confirmthatyouwillwanttosendfivemembersofyourstaffonthiscourseandfindoutwhatdiscountscanbegivenongroupbookings.StudentB:
YouworkforBusinessCircleConferencing.SomeonecallstospeakstoyourcolleagueKristenbutshehastakenthedayofftoday.Takeamessageusingtheformbelow.To:____________________Caller:__________________Message:_________________________________________________________________________________________________________________________________________________________KristenAndrzejWelanetzPleaseemaildetailsofthenexttelephoneskillscourseto(emailaddress).He’ssendingfivepeoplesoalsoincludedetailsofdiscountsongroupbookings.To:VanessaCaller:SergiuszPartekaMessage:He’ssorrybut
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