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HomeCareAgency
HomeCareRegistry
LicensingMeliaBelonus,DirectorBureauofCommunityProgramLicensure&CertificationCindyBoyne,DirectorDivisionofHomeHealthHomeCareAgency
HomeBackgroundAct69of2006AmendedtheHealthCareFacilityActChapter51applicableRegulationseffective12/12/09BackgroundAct69of2006HomeCareLicensureNon-MedicalModelConsumerprotectionsCriminalBackgroundChecksChildAbuseClearancesCompetencyRequirementsHealthScreeningsConsumerRightsFinancial
HomeCareLicensureNon-MedicalChapter51RequirementsWrittenNotification60dayswrittenpriortoCommencementofahealthcareserviceCessationofahealthcareserviceImmediateNotification(ERS)Facilitynoncompliance-seriouslycompromisesQAorpatientsafetySituationoroccurrenceofeventChapter51RequirementsWrittenChapter51cont’dChangeinOwnership/Management30daywrittennoticepriortoTransfer5%ormoreofstockorequityChangeofOwnershipcontrollinginterestFacilitynamechangeChangeinmanagementPersonresponsibledailyoperationsChapter51cont’dChangeinOwnChapter51cont’dIdentificationofpersonnelPictureID–fullname,professionaldesignationCivilRightComplianceNondiscriminationPolicy–postedChapter51cont’dIdentificatioHCA/HCRApplicationsHCA/HCRApplicationsInitialLicenseSentviamailEventreportingletterWebaddressUniquelog-ininformationPasswordAgreementIDsresponsiblepartyforPOCUponreceipt,issuanceofuniquelog-in,passwordanduser’smanualInitialLicenseSentviamailLicenseRenewalEmailnotice3monthspriortoexpirationOnlinecompletion/submissionwithin45daysofexpirationRequiredformsApplicationDisclosureofOwnershipCivilRightssurveyWrittensurvey(offsite)LicenseRenewalEmailnotice3LicensureRenewalsDecember2010–April2011 On-Sitesurveys–158 Written(on-line)surveys-146LicensureRenewalsDecember201Pre-SurveyPrepReviewapplicationpackageVerifyinfoconsistentwithpriorappOwners,addressReviewpriorsurveyReviewcomplaintsVerifysubmittedPasswordagreementCheckERSforeventreporting
Pre-SurveyPrepReviewapplicDOHOn-SiteInspections
Scheduledorunscheduled
Complaints–alwaysunscheduledRegularbusinesshoursComponents:inspectionofrecords,interviewofficestaff,consumersanddirectcareworkersobservationoftheprovisionofservicestoconsumersDOHOn-SiteInspectionsSchedOn-Site-InformationRequestedChangessincelastsurveyCopyofChapter611AwarenessofChapter51requirementsListofowners,officestaff,directcareworkerswdatesofhire(Sincelastapproval)DCW/officestafffiles(min.10,max20)Provisionalhires?ProcessOn-Site-InformationRequesteOn-SiteInformationRequestedProhibitedoffenses(copyoraccess)Listofconsumersservedinlast12monthsConsumerfiles(min10,max20)Phoneinterviews–5consumersAdmissionpacketgiventoconsumerOn-SiteInformationRequestedPPlanofCorrection(POC)EmailnotificationofdeficienciesLogontoPOCwebsiteElectronicsubmissionofPOCSurveyoraccepts/rejectsIfrejected,submitrevisedPOCFollowupsurvey(onoroffsite)
PlanofCorrection(POC)EmailDOHOn-SiteInspections
Scheduledorunscheduled
RegularbusinesshoursComponents:inspectionofrecords,interviewofficestaff,consumersanddirectcareworkersobservationoftheprovisionofservicestoconsumersDOHOn-SiteInspectionsSchedPlanofCorrection(POC)EmailnotificationofdeficienciesLogontoPOCwebsiteElectronicsubmissionofPOCSurveyoraccepts/rejectsIfrejected,submitrevisedPOCFollowupsurvey(onoroffsite)
PlanofCorrection(POC)EmailTop5HCA/HCRDeficienciesInformationtobeProvided(S0820)ConsumerRights(S0800)HealthScreening(S0700)CompetencyRequirements(S0620)Prohibition(S0340)Top5HCA/HCRDeficienciesInfoHCA/RHotlineHCA/RHotlineComplaints4/1/10-3/31/11TotalHCA/HCRs–111141Facilitieswithcomplaints46onsiteinvestigations11substantiated35unsubstantiated%substantiated-24%Complaints4/1/10-3/31/11THelpfulComplianceTipsCopyofregsonsite/postlicensePrompt,timelyresponsesCompetencyrequirement–12/12/11611.51DirectCareWorkerfile611.57ConsumerProtectiondocumentationComplaintHotline1-866-826-3644HelpfulComplianceTipsCopyofBCPLCPlansRegsFAQs–postedonwebsite(updatedMay2011)www.health.state.pa.usJuly2011–staffreviewof1stwaveofonsitesurveysBCPLCPlansDepartmentofHealthwebsite www.health.state.pa.usRegulationsHealthCareFacilityActTitle28Pa.CodeChapter51ApplicationpackageFAQsonAct179andAct73DepartmentofHealthwebsite DivisionofHomeHealth
HarrisburgFieldOffice 132KlinePlaza,SuiteA
Harrisburg,PA
17104(717)783-1379
Montour
County
State
Health
Center329ChurchStreetDanville,PA17821
(570)849-2144Scranton
State
Office
Building100LackawannaAvenueRoom111,Scranton,PA
18503(570)963-4212DivisionofHomeHealth
HarriWhitehallFieldOffice3730LehighStreet,Suite204Whitehall,PA
18052(610)821-6381NorristownFieldOffice1939NewHopeStreet
Norristown,PA
19401(610)270-1707
Delaware
County
State
Health
Center151West5thStreetChester,PA19013-4415
(610)619-3490DivisionofHomeHealthWhitehallFieldOfficeDivisionDivisionofHomeHealth
JacksonCenterFieldOffice(724)684-294119McQuistonDriveJackson
Center,PA16133(724)662-6050
Crawford
County
State
Health
Center
847NorthMainStreetMeadville,PA
16335(814)336-1163
Mon
Valley
Health
Center
Eastgate8,Monessen,PA15062DivisionofHomeHealth
JacksDivisionofHomeHealthPittsburgh
FieldOffice
11StanwixStreet,Suite410Pittsburgh,PA
15222(412)770-3991
HomeHealthHeadquarters 132KlinePlaza,SuiteA Harrisburg,Pa17104 (717)783-1379
DivisionofHomeHealthPittsbuHomeCareAgency
HomeCareRegistry
LicensingMeliaBelonus,DirectorBureauofCommunityProgramLicensure&CertificationCindyBoyne,DirectorDivisionofHomeHealthHomeCareAgency
HomeBackgroundAct69of2006AmendedtheHealthCareFacilityActChapter51applicableRegulationseffective12/12/09BackgroundAct69of2006HomeCareLicensureNon-MedicalModelConsumerprotectionsCriminalBackgroundChecksChildAbuseClearancesCompetencyRequirementsHealthScreeningsConsumerRightsFinancial
HomeCareLicensureNon-MedicalChapter51RequirementsWrittenNotification60dayswrittenpriortoCommencementofahealthcareserviceCessationofahealthcareserviceImmediateNotification(ERS)Facilitynoncompliance-seriouslycompromisesQAorpatientsafetySituationoroccurrenceofeventChapter51RequirementsWrittenChapter51cont’dChangeinOwnership/Management30daywrittennoticepriortoTransfer5%ormoreofstockorequityChangeofOwnershipcontrollinginterestFacilitynamechangeChangeinmanagementPersonresponsibledailyoperationsChapter51cont’dChangeinOwnChapter51cont’dIdentificationofpersonnelPictureID–fullname,professionaldesignationCivilRightComplianceNondiscriminationPolicy–postedChapter51cont’dIdentificatioHCA/HCRApplicationsHCA/HCRApplicationsInitialLicenseSentviamailEventreportingletterWebaddressUniquelog-ininformationPasswordAgreementIDsresponsiblepartyforPOCUponreceipt,issuanceofuniquelog-in,passwordanduser’smanualInitialLicenseSentviamailLicenseRenewalEmailnotice3monthspriortoexpirationOnlinecompletion/submissionwithin45daysofexpirationRequiredformsApplicationDisclosureofOwnershipCivilRightssurveyWrittensurvey(offsite)LicenseRenewalEmailnotice3LicensureRenewalsDecember2010–April2011 On-Sitesurveys–158 Written(on-line)surveys-146LicensureRenewalsDecember201Pre-SurveyPrepReviewapplicationpackageVerifyinfoconsistentwithpriorappOwners,addressReviewpriorsurveyReviewcomplaintsVerifysubmittedPasswordagreementCheckERSforeventreporting
Pre-SurveyPrepReviewapplicDOHOn-SiteInspections
Scheduledorunscheduled
Complaints–alwaysunscheduledRegularbusinesshoursComponents:inspectionofrecords,interviewofficestaff,consumersanddirectcareworkersobservationoftheprovisionofservicestoconsumersDOHOn-SiteInspectionsSchedOn-Site-InformationRequestedChangessincelastsurveyCopyofChapter611AwarenessofChapter51requirementsListofowners,officestaff,directcareworkerswdatesofhire(Sincelastapproval)DCW/officestafffiles(min.10,max20)Provisionalhires?ProcessOn-Site-InformationRequesteOn-SiteInformationRequestedProhibitedoffenses(copyoraccess)Listofconsumersservedinlast12monthsConsumerfiles(min10,max20)Phoneinterviews–5consumersAdmissionpacketgiventoconsumerOn-SiteInformationRequestedPPlanofCorrection(POC)EmailnotificationofdeficienciesLogontoPOCwebsiteElectronicsubmissionofPOCSurveyoraccepts/rejectsIfrejected,submitrevisedPOCFollowupsurvey(onoroffsite)
PlanofCorrection(POC)EmailDOHOn-SiteInspections
Scheduledorunscheduled
RegularbusinesshoursComponents:inspectionofrecords,interviewofficestaff,consumersanddirectcareworkersobservationoftheprovisionofservicestoconsumersDOHOn-SiteInspectionsSchedPlanofCorrection(POC)EmailnotificationofdeficienciesLogontoPOCwebsiteElectronicsubmissionofPOCSurveyoraccepts/rejectsIfrejected,submitrevisedPOCFollowupsurvey(onoroffsite)
PlanofCorrection(POC)EmailTop5HCA/HCRDeficienciesInformationtobeProvided(S0820)ConsumerRights(S0800)HealthScreening(S0700)CompetencyRequirements(S0620)Prohibition(S0340)Top5HCA/HCRDeficienciesInfoHCA/RHotlineHCA/RHotlineComplaints4/1/10-3/31/11TotalHCA/HCRs–111141Facilitieswithcomplaints46onsiteinvestigations11substantiated35unsubstantiated%substantiated-24%Complaints4/1/10-3/31/11THelpfulComplianceTipsCopyofregsonsite/postlicensePrompt,timelyresponsesCompetencyrequirement–12/12/11611.51DirectCareWorkerfile611.57ConsumerProtectiondocumentationComplaintHotline1-866-826-3644HelpfulComplianceTipsCopyofBCPLCPlansRegsFAQs–postedonwebsite(updatedMay2011)www.health.state.pa.usJuly2011–staffreviewof1stwaveofonsitesurveysBCPLCPlansDepartmentofHealthwebsite www.health.state.pa.usRegulationsHealthCareFacilityActTitle28Pa.CodeChapter51ApplicationpackageFAQsonAct179andAct73DepartmentofHealthwebsite DivisionofHomeHealth
HarrisburgFieldOffice 132KlinePlaza,SuiteA
Harrisburg,PA
17104(717)783-1379
Montour
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