內(nèi)蒙古鄂爾多斯市示范中學(xué)2023學(xué)年高考臨考沖刺英語試卷（含答案解析）

2023高考英語模擬試卷注意事項(xiàng)：1．答卷前，考生務(wù)必將自己的姓名、準(zhǔn)考證號、考場號和座位號填寫在試題卷和答題卡上。用2B鉛筆將試卷類型（B）填涂在答題卡相應(yīng)位置上。將條形碼粘貼在答題卡右上角"條形碼粘貼處"。2．作答選擇題時(shí)，選出每小題答案后，用2B鉛筆把答題卡上對應(yīng)題目選項(xiàng)的答案信息點(diǎn)涂黑；如需改動，用橡皮擦干凈后，再選涂其他答案。答案不能答在試題卷上。3．非選擇題必須用黑色字跡的鋼筆或簽字筆作答，答案必須寫在答題卡各題目指定區(qū)域內(nèi)相應(yīng)位置上；如需改動，先劃掉原來的答案，然后再寫上新答案；不準(zhǔn)使用鉛筆和涂改液。不按以上要求作答無效。4．考生必須保證答題卡的整潔。考試結(jié)束后，請將本試卷和答題卡一并交回。第一部分（共20小題，每小題1.5分，滿分30分）1．—It______________toplanttreesandgrassonthehillside.—Yes.Theyhelpstopsoilfrombeingwashedaway.A．makessense B．makesmoneyC．makesaliving D．makesamistakes2．Agathadidn’ttellme______shewouldpickuphersonfromschool.A．whichB．whenC．whereD．what3．Asteachersweshouldn’taccepttheargumentgivenbysomepeople_______standardizedtestsrestricteducatorstoomuchandtakethejoyoutofteaching.A．where B．whatC．how D．that4．Ilikesuchhouseswithbeautifulgardensinfront,butIdon’thaveenoughmoneytobuy.A．it B．one C．that D．this5．—________thewomanwiththebabycomeover?Wehaveaseathere.—Thankyou,sir.ActuallyIdohavemyseathere.Butmybabylikestolookoutofthewindow.A．Would B．ShallC．Must D．May6．Don’tthrowawaytheoldbooks．Givethemto____needsthem．A．whoever B．a(chǎn)nyone C．who D．whomever7．—youplaythepianoatthistimeoftheday?Ineedagoodrestfortomorrow’stest.—Sorry.A．Must B．Shall C．Can D．May8．AfternineyearsworkingtoprotectSiberiantigers,YangJun_____hiseffortsrecognizedattheannualawardceremonyinBeijingwherehewasnameda"wildlifeprotector".A．had B．hadhadC．hashad D．has9．Itisthroughyearsofresearch________scientistshavediscoveredtherelationshipbetweensocialmediaaddictionanddepression.A．since B．before C．that D．when10．Bob’slecturescoveredafairlywiderangeandIcan’tsumupwhathesaysinafewsentences.A．covered B．conveyed C．considered D．commanded11．ThefamousbookFrankenstein,________byBritishnovelistMaryShelley,isthefirstworkofsciencefiction.A．writing B．havingwrittenC．written D．waswritten12．volleyballishermainfocus,sheisalsogreatatbasketball.A．Since B．OnceC．Unless D．While13．Wewantsomeonetodesignthenewartmuseumforme._____theyoungfellowhaveatry?A．Shall B．May C．Will D．Need14．ThankstoMr.Smith,thefatherandthesoneventually________aftertenyears'coldrelationshipbetweenthem.A．tookup B．madeupC．lookedup D．turnedup15．________workandcreativeactivitieshavebeenimportantdriversofhumanprogressisdeeplyrootedinoursocialvalues.A．HowB．WhetherC．ThatD．Why16．Ithoughtithardtocompletetheprojectatfirst,butI______mymind.A．change B．havechangedC．hadchanged D．wouldchange17．Takingdrugshasbecomepartofeverysport_________athletesseektoachievebeyondtheirnaturallimits.A．which B．that C．who D．where18．carefullyforlongtime,theopeningceremonywonagreatsuccess.A．HavingpreparedB．TobepreparedC．BeingpreparedD．Havingbeenprepared19．Butforyourtimelywarning,weintogreattrouble.Well,youknowwe’refriends.A．wouldget B．musthavegot C．wouldhavegot D．can’thavegot20．Howcome?Ican’tfindmykey.Ijustleftit________ithadbeen.A．where B．whichC．when D．how第二部分閱讀理解（滿分40分）閱讀下列短文，從每題所給的A、B、C、D四個選項(xiàng)中，選出最佳選項(xiàng)。21．（6分）Belowisawebpagefrom/.KidoftheYearPhotoContestEnteryourkid’sphototodayandwin!We’regivingaway52weekly$250prizesfromReaders’Choicevotes.PLUSoureditorswillselectoneentry(參賽作品)towinourgrandprizeof$7,000.OfficialContestRulesNopurchasenecessarytoenterorwin.TheKidoftheYearPhotoContestentryperiodbeginsat12:00a.m.March23,2019,andendsonJanuary21,2020(the“EntryPeriod”).Entriesmustbereceivedby9:00p.m.onJanuary21,2020(“EntryDeadline”).Entrieswillnotbeacknowledgedorreturned.SPONSOR:MeredithCorporation,1716LocustStreet,DesMoines,Iowa.ENTRY:Therewillbetwomethodsofentry.ShareMyEntry:Visit/photos/photo-contests-1/kid-of-the-year/andclickthebuttontoenter.Thencompletetheregistrationformandfollowtheinstructionstouploadonealbumofuptosixphotosofyourchildagedthreemonthstoeightyears.Photosmustbetakenbyentrant,non-professional,unpublishedandmaynothavewonanyprizeoraward.Photosmustbe.jpegor.bmpimageformats(格式)andcannotexceed3MB．FacebookEntry:VisitF/ParentsMagazineandclicktheKidof2019tab.Fillouttheregistrationformanduploadonealbumofuptosixphotosofyourchildagedthreemonthstoeightyears.Youmayprovideonedescriptionandonealbumtitlethatwillbeappliedtoallphotos.Photosmustbetakenbyentrant,non-professional,unpublishedandmaynothavewonanyprizeoraward.Photosmustbe.jpegor.bmpimageformatsandcannotexceed3MB．Thispromotionisinnowaysponsored,supportedorrunby,orassociatedwithFacebook.YouareprovidingyourinformationtoParentsMagazineandnottoFacebook.TheinformationyouprovidewillonlybeusedtorunthepromotionandregisterforP.Photosmustnotcontainmaterialthatinfringestherightsofanother,includingbutnotlimitedtoprivacy,publicityorintellectualpropertyrights,orthatconstitutescopyrightviolation.Photosmustnotcontainbrandnamesortrademarks.LIMIT:Oneentryperhousehold,pereligible(有資格的)child,perweek.Oneweeklyprizeperchild.Forentriesofmorethanoneeligiblechildinthehousehold,theentryprocessmustbecompletedseparatelyforeachchild.Nogroupentries.1、Wecanlearnfromthepassagethat________.A．youshouldbuysomethingfirstbeforeyouenterthecontestB．yourentrywillnotbereturnedevenifyoudon’twinthecontestC．youshouldsendyourentrybefore12:00p.m.onMarch23,2019D．theeditorsofthecontestwilldecidewhowillwinthe20,000dollarsinprizes2、Linda,amotherwithseven-year-oldtwins,wantstoenterthecontest.SheMUST________.A．provideadescriptionandanalbumtitleforthekid’sphotosB．gotoMeredithCorporationtofillouttheregistrationformsC．completetheentryprocessseparatelyforeachofherkidsD．providetheinformationtoFacebookifshechoosesFacebookEntry3、Toenterthecontest,photosmust________.A．havewonsomeprizeorawardB．betakenbynon-professionalentrantsC．containbrandnamesortrademarksD．containparents’personalinformation4、Whatdoestheunderlinedword“infringes”mean?A．violates. B．obtains.C．grasps. D．cheats.5、Thepurposeofthepassageis________.A．toadvertisethewebsiteFB．tomakeprofitsbyattractingphotographers’interestC．tointroducetwomethodsofenteringaphotocontestD．toencourageparentswithchildrentoenteraphotocontest22．（8分）Haveyoueverspentanafternooninthebackyard，maybegrillingorenjoyingabasketballgame,whensuddenlyyounoticethateverythinggoesquiet?Thereisanoldphrase“calmbeforethestorm",oftenusedinasituation—aquietperiodjustbeforeagreatactivityor.excitement.Accordingtoourownexperience,weknowthereisactuallycalmbeforethestorm.Butwhatcausesthiscalm?Andisitalwayscalmbeforethestorm?Let'shearwhatscientistshavetosay..Aperiodofcalmhappensinaparticularkindofstorm,thesimplestkindofstorm—asingle-cellthunderstorm.Inthistypeofthunderstorm,thereisusuallyonlyonemainupdraft,whichiswarm,dampairanddrawnfromplacesneartheground.Stormsneedwarmanddampairasfuel,sotheytypicallydrawthatairinfromsurroundingenvironment.Stormscandrawintheairthatfittheirneedfromalldirections—evenfromthedirectioninwhichthestormistraveling.Asthewarm,dampairispulledintoastormsystem,itleavesalow-pressurevacuum（真空）comingafter.Therisingairmeetsthecolddryairthathasalreadyexistedinthestormclouds,thusthetemperatureofthewarm,dampairdrops,andthewatervapour（水蒸汽）initchangesintotinydropsthatareapreconditionofrain.Thesedropsaccumulateandbuildonlargerparticleslikedust,untiltheygrowlargeenoughtoformraindrops.Thiswarm,dampairkeepsmovingupwards,butitbecomescooleranddrierduringitstripthroughcloud.Whenitreachesthetopofthecloud,theairgetsspitout（被擠出）atthetop.Thisairissentrollingoutoverthebigthunderclouds.Fromthere,theairgoesdown.Warmanddryairisrelativelystable,andonceitcoversaregion,thatair,inturn,causesthecalmbeforeastorm.Mostthunderstorms,though,don'tstartwithcalm.That'sbecausemostareactuallygroupsofstormswithcomplexwindpatterns.There'ssomuchairmovingupanddownstormgroupsthatthecalmbeforethestormneverhappens.Instead,beforethestorm,讓mightbereallywindy!1、Whichbestfitsthedescriptionofaparticularkindofstorm?A．Athunderstormwithasingleshape.B．Athunderstormwithoutstrongwinds.C．Astormwithairdrawnfromeverydirection.D．Astormfueledbymovingairfromtheground.2、Whatdoestheunderlinedword“it”inParagraph3referto?A．Coldanddryair. B．Warmanddryair.C．Coldanddampair. D．Warmanddampair.3、Whichdoesthewritermostlikelyagreeto?A．Presenceofthecalmreliesonstableair.B．Notallthunderstormsstartwiththecalm.C．Thedriertheairis,thebiggerthestormwillbe.D．Stormhappenswithoutairmovingupanddown.4、Whatisthepassagemainlyabout?A．Causesandeffectsofaheavystorm.B．Abriefdescriptionofapeacefulstorm.C．Apersonalexperienceofaheavystorm.D．Anexplanationofthecalmbeforeastorm.23．（8分）MobilephoneusersinChinaexpectedapleasantsurprisethismonth.StartingfromOctober1,anewpolicyadoptedbythethreegiantcellphoneoperators—ChinaMobile,ChinaTelecomandChinaUnicom—hasallowedunuseddatafromindividualdatapackagestobecarriedovertothenextmonthforuse.Atthebeginning,usersofthethreetelecommunicationcompanieswelcomedthispolicy,sincetheywouldhavemorefreedatatouseinthenextmonth.However,evenbeforeChineseuserscouldenjoythefreeextrapackage,theusersfoundthatsincetheadoptionofthepolicy,theoriginaldatalimitsseemtobefarmoreeasilyswallowedup,whichmeanstherewouldn’tbeanyunuseddataleftforthenextmonth.OneuserofChinaUnicomclaimedthatittookhimonlyninedaystouseupthedatapackageofamonth.Telecomshavebecomeanecessityinmodernlifelikewaterorpower,andraisingorloweringcostssignificantlyaffectspeople’slivesandfinances.Butdisagreementsbetweenconsumersandserviceproviderscoverdiscussion.Itistooearlytojudgehowlongthedisagreementbetweentelecommunicationcompaniesandconsumersoverdatapackageswilllast,since,accordingtomediareports,themeasurementofdatausageisdifficulttotrack.Companiesareusing“userprivacy”toavoidgivingoutanyinformation.Butreadingthroughthecompaniespostedonlinebycellphoneusers,wecansensethepublic’sdistrustofStated-ownedenterprises(SOEs).Asurveydonebythepeople’sTribuneResearchCenterin2012foundthatthepublic’snegativeimpressionofSOEscamefromthebeliefthattheyonlyrelyongovernmentsupportandtheiremployeesusuallydoeasyjobsbutgethigherpay,yettheirsenseofserviceisfarbehindprivateandforeignenterprises.ThecurrentargumentoverthedatapackageofthreeState-ownedtelecommunicationgiantsreflectstheextentofpublicanger.Amongthecountry’santi-corruptioncampaign(反腐敗運(yùn)動)andreforms,itshowsthepublic’senthusiasmfordeepeningreformsandmakingSOEsbenefitdomesticconsumers.1、Theattitudeoftheuserstowardsthenewpolicyofthethreetelecommunicationcompaniesatthebeginningcanbebestdescribedas________.A．indifferent B．opposed C．positive D．disappointed2、Whatistheresultofthenewpolicyadoptedbythethreetelecommunicationcompanies?A．Chinesephoneusersareallowedtosendtheirunuseddatatotheirfriends.B．Chinesephoneusersarepresentedwithmuchcheaperindividualdatapackages.C．Chinesephoneusershavenoneedtobuyindividualdatapackages.D．Chinesephoneusersconsumethedatamuchsoonerthanexpected.3、WhichofthefollowingisNOTthepublic’simpressionofSOEs?A．SOEsaresupportedbythegovernmenttoalargeextent.B．SOEshavebenefiteddomesticconsumerseffectively.C．SOEs’employeesdon’tdeservethehighpay.D．SOEs’serviceisworsethanprivateandforeignenterprises.4、Thelastparagraphmostprobablyimpliesthat________.A．thepublicarenotsatisfiedwiththereformsatpresentB．thepublicdonotcareaboutthecountry’sreformsC．thepublicthinkhighlyofanti-corruptioncampaignD．thepublicareconfidentaboutthereformofSOEs24．（8分）Stuttering(口吃)isacommunicationdisorder(疾病)generallycharacterizedbyunconsciousrepetitionsorpausesintheflowofspeech.Theserepetitionsandpausescanbakemanyforms,suchasrepetitionsofpartsofwords(“l(fā)i-li-likethis”).Sometimes,therearemomentswhenasoundoraperiodofsilenceislengthened(“l(fā)lllikethis”or“l(fā)-ikethis”).Stutteringcanbeclassifiedintoanumberorcommunicationdisorders:neurogenic(神經(jīng)性的)stutteringandpsychogenicstutteringareassociatedwithsuddenonset(發(fā)作)and,astheirnamesimply,withaspecificknowncause—eitheraprobleminthemakeupofthebrainoragreatpsychologicalchallenge.Thesedisordersarecomparativelyrareanddifferintermsofcauses,symptomsandtreatmentfromdevelopmentalstuttering.Developmentalstutteringtypicallystartsbetweentheagesoftwoandahalfandfour.Theonsetofthedisorder,whichcanbegradualorrelativelysudden,generallyoccursduringtheperiodofrapiddevelopmentinachild’slanguageskills,motorskills,character,andsocialinteraction.Thecauseofdevelopmentalstutteringarenotwellunderstoodandvarioustheorieshavebeenofferedthroughoutthehistoryofspeech-languagepathology(thestudyofthecausesandeffectsofillnesses).Therootsofstutteringhavebeenbelievedtorelatetoanumberofcauses:emotionalproblems,neurologicalproblems,improperreactionsfromcaregiversandfamilymembers,languageplanning,andspeechmotordifficultiesamongothers.Thesetheorieshaveshownthepromiseofexplainingsomecharacteristicsofstutteringbutnosingletheoryhasthoroughlydescribedtheexperiencesofpeoplewhostutter.Youngchildrenwhohavestutteredforonlyashorttimehaveahighrateofnaturalrecovery,thoughitisimpossibletodeterminewhichchildrenaremostlikelytorecoverandwhicharelikelytocontinuestuttering.Mostexpertsrecommendearlyevaluationandtreatmentaimedatpreventingthedevelopmentofachronic(慢性的)communicationdisorder.Speech-languagepathologistsdisagreeaboutwhichapproachisbestforolderchildrenandadults.Treatmentoptionsincludetrainingtochangespeechpatterns,turningtodoctorstominimizenegativereactions,drugs,andelectronictoolsthatimprovefluency.Self-helpandsupportgroupsalsoplayanimportantroleinrecoveryformanypeoplewhostutter.Manypeoplewhohavetakenstutteringtreatmentprogramsareabletomakepositivechangesintheirspeechskillsandcommunicationabilitiessotheycancommunicatefreely.1、Ifasmallchildbeginstostutter,hisorherparentsshould________.A．givetheirfamilymoretime B．consultadoctorimmediatelyC．waitforthechildtorecovernaturally D．encouragethechildtospeakfluently2、Whatcanwesayabouttheapproachestotreatmentofstuttering?A．Theyprovetobeuselessforchildren.B．Theyareattheexperimentalstage.C．Theyproducepositiveeffects.D．Theyworkagainsteachother.3、Themainpurposeofthetextisto________.A．describerecentresearchonstutteringB．showustheclassificationofstutteringC．explainthedifferentformsofstutteringD．offersomebasicknowledgeofstuttering25．（10分）Thesecrettolivinglongercouldbeassimpleaspickingupyourwalkingpace,accordingtoanewstudy.ResearchersfromtheUniversityofSydneyfoundthatwalkingatabrisk(快的)orfastpacewasassociatedwithariskreductionof24percentforanycauseofdeath.Thiseffectwasevenmoreobviousinolderagegroup,withfastwalkersovertheageof60reducingtheirriskofdeathbyasurprising53percent.ProfessorEmmanuelStamatakis,wholedthestudy,explained,“Afastpaceisgenerallyfivetosixkilometersperhour,butitreallydependsonawalker’sfitnesslevels;analternativesindicatoristowalkatapacethatmakesyouslightlyoutofbreathorsweaty.”Inthestudy,theresearcherslookedattheresultsof11surveysfrom134to2008,inwhichparticipantsrecordedtheirwalkingpace,aswellasage,sexandBMI.Theanalysisshowedthatwalkingatanaveragepacewasassociatedwitha20percentriskreductionforall-causemortality(死亡率)comparedwithwalkingataslowpace,whilewalkingatabriskorfastpacewasassociatedwithariskreductionof24percent.Theresearchershopethefindingswillencouragethedevelopmentofpublichealthmessageaboutthebenefitsofwalkingpace.ProfessorStamatakisadded,“Theseanalysessuggestthatincreasingwalkingpacemaybeastraightforwardwayforpeopletoimprovehearthealthandriskforprematuremortalityprovidingasimplemessageforpublichealthcampaignstopromote.“Especiallyinsituationswhenwalkingmoreisn’tpossibleduetotimepressuresoralesswalking-friendlyenvironment,walkingfastermaybeagoodoptiontogettheheartrateuponethatmostpeoplecaneasilyaddtotheirlives.”1、Whobenefitmostfromwalkingfast?A．Cancersufferers. B．Theelderly.C．Thosewhohaveheartproblems. D．ThosewhohavehighBMI.2、WhatdecideshowfastapersoncanwalkaccordingtoProfessorStamatakis?A．His/Herfitnesslevels. B．His/Herages.C．His/Herwill. D．His/HerBMI.3、Whycanwalkingfastreducedeathrate?A．Mostpeoplelikedoingit. B．Itbenefitstheheart.C．Itreducescancermortality. D．Mostpeoplecandoiteasily.4、Whatisthemainideaofthetext?A．Walkingiseasyexerciseforpeopletodo.B．Walkinghasreceivedlittleattentionuntilnow.C．Moreandmorepeoplearewalkingfastforhealth.D．Afastwalkingpacecanbenefitpeople’shealth.第三部分語言知識運(yùn)用（共兩節(jié)）第一節(jié)（每小題1.5分，滿分30分）閱讀下面短文，從短文后各題所給的A、B、C和D四個選項(xiàng)中，選出可以填入空白處的最佳選項(xiàng)．26．（30分）AlthoughIlovemylife,ithasn'tbeenalotoffunasI'vebeenillfor28years.Musichasalwaysbeenagreatloveofmineand,inmy20s,whenmy1wasmoremanageable,I2tenyearsasaprofessionalsingerinrestaurants,playingandsingingfolksongs.3thatwasyearsagoandtimeshavechanged.4Ilivewithmymotheronacountryfarm.Twoyearsago,IdecidedthatIwouldneedtohavesomekindofextraworkto5mydisabilitypension（殘疾撫恤金）.6Ineededtosleepintheafternoons,Iwaslimitedinmy7.IdecidedthatIwouldconsider8tosinginginrestaurants.Myfamilyareallmusicians,soIwas9whenIwentintoourlocalmusicstore.IexplainedthatIwantedtosingagainbutusingrecordedkaraokemusic.IknewthatdiscswereveryexpensiveandIreallydidn'thavealotof10togetstarted.And11youfindonlythreetofoursongsoutoftenonadiscthatyoucan12use.WhenItoldtheowneroftheshopaboutmy13,hegavemealongthoughtful14."Thismeansalottoyou,doesn'tit?"hesaid."Comewithme."Heledme15thecrowdedshopandtoabenchwithalargeprofessionalkaraokeboxonit.Heplacedhislargehand16onhistreasureandsaid,"Ihave800karaokesongsinhere.Youcantakeyour17andI'llrecordthemforyou.Thatshouldgetyoustarted."I18.Thankinghim,Imadeatimewithhimtolistentoallthesongsandchoose19thatIcouldsing.Ihavecomefullcirclewithhishelp.His20stillwarmsmyheartandmakesmedojustthatbitextra,whenIhavethechance.1、A．lonelinessB．sadnessC．sicknessD．tiredness2、A．setB．sharedC．keptD．enjoyed3、A．GladlyB．EventuallyC．SurprisinglyD．Unfortunately4、A．ThenB．NowC．SometimeD．Meanwhile5、A．a(chǎn)dduptoB．getridofC．makeupforD．takeadvantageof6、A．AsB．IfC．ThoughD．Before7、A．movementB．conditionC．positionsD．choices8、A．reachingoutB．livingupC．goingbackD．gettingon9、A．invitedB．interviewedC．foundD．recognized10、A．energyB．timeC．moneyD．knowledge11、A．thusB．onceC．oftenD．seldom12、A．hardlyB．a(chǎn)ctuallyC．nearlyD．formerly13、A．jobB．familyC．offerD．idea14、A．faceB．lookC．viewD．sight15、A．overB．a(chǎn)longC．throughD．towards16、A．unhappilyB．pitifullyC．lovinglyD．gratefully17、A．tumB．pickC．roleD．step18、A．hadtocryB．oughttocryC．couldhavecriedD．shouldhavecried19、A．moreB．therestC．fewD．theones20、A．courageB．devotionC．trustD．kindness第二節(jié)（每小題1.5分，滿分15分）閱讀下面材料，在空白處填入1個適當(dāng)?shù)膯卧~或括號內(nèi)單詞的正確形式。27．（15分）Directions:Afterreadingthepassagebelow,fillintheblankstomakethepassagecoherentandgrammaticallycorrect.Fortheblankswithagivenword,fillineachblankwiththeproperformofthegivenword;fortheotherblanks,useonewordthatbestfitseachblank.HowtodealwithWhiners(抱怨不停的人)?Therearealwayssomepeopleradiatingnegativityintheworkplace.Forthem,thetemperatureisneverright,thebossisalwaysafool,thecanteenfoodisawful,andthey1．(treat)unfairly.Careerexpertssaysuchhabitualcomplainersarehighlycontagious(會蔓延的),2．a(chǎn)ttitudecaneasilyaffectanentireteaminacompany.“Whilesomecomplaintsmightbereasonable,3．a(chǎn)retakenfromthinair.Youneedtoseebetweenthesedifferenttypesandadopttherightstrategytowardseach,”saidLiMing,HRmanageratWal-Mart(China).Itisespeciallyhardtodealwithcomplaintsatwork4．youcan’tjustwalkawayorputyourcolleagues’wordsoutofmind.Ifyoudo,itwillhurtyourco-workersandyoumightbeisolated.Inateam-basedcompanyyoubelongtoagroupandneedtobehaveaccordingly.Butdon’tshowtoomuchsympathy.Listeningpassivelytoothers’complaintscoulddamageyourimageandgiveotherstheimpression5．youagreewiththem.“Listentothewhinersactively,”saidHRLi.“Helpthemfindasolution,orsee6．therearewaystoimprovethesituation.”ZhaiMin,24,asoftwareengineeratKingdeeInternationalSoftwareGroupinShenzhen,foundthat3elderlyworkerslikedtocomplainabouteverything,from7．(extend)workinghourstocheaphotelsonbusinesstrips.“Iletthemtalkabouttheiropinions,”shesaid,“Theyfeelbetterwhen8．(tell)someonehowtheywantthingstobe.”Butlisteningactivelyisfarfromenough.WangDianxue,27,isanInternetengineeratBeijingPushMarcomGroup.Hisco-workersalwayscomplainthattheircomputersystemsarenotworkingproperly.“Iaskaboutthespecificsandworktogetherwiththem9．(fix)everythingtechnically.”hesaid.HRmanagersbelievethatwhenstaffscomplain,itismoreamatterofrecognitionthananactualproblem.“Therealproblemisthatthewhinersdon’tfeeltheyarebeingtakenseriously,”saidXuJun,HRmanageratGuangqiHondaAutomobileCo.,Ltd.“10．(give)themadviceorperspectivesattentivelyandtheproblemwillusuallydisappear.”第