全國旅游院校服務(wù)技能飯店服務(wù)大賽英語口語參考題中

第三屆全國旅游院校服務(wù)技能（飯店服務(wù)大賽英語口語參考題（中職組一、中式鋪床題型一中譯英.這是239房間，我想加一個枕頭。（ThisisRoom239;I'dliketohaveonemorepillow..您可以在房間直撥國際長途。（YoucanmakeIDDcallinyourroom..我們提供快洗服務(wù)，加收50%的額外費用。（Wehaveexpressserviceata50%extracharge..對不起，請問有沒有要洗的衣服？（Excuseme.Doyouhaveanylaundry?.好像電話有問題。（Itseemsthatsomethingiswrongwiththetelephone..2135房間的浴缸壞了，請派人來修理一下好嗎？（ThebathtubinRoom2135isoutoforder/service,canyoupleasesendsomeonetorepair/fixit?.我想要一個轉(zhuǎn)換插頭。（I'dliketohaveanadaptor/Ineedanadaptor...這是8976房間，請送一個電熨斗。（ThisisRoom8976,canyousendmeaniron,please..我想要一個客房送餐服務(wù)。（I'dliketohavearoomservice..客房里有小冰箱。（Thereisaminibarinyourroom..我的房間現(xiàn)在還沒打掃過，已經(jīng)12點了。（Myroomhasn'tbeenmadeupyet.It'salready12:00..請接受我代表酒店向您道歉。（Pleaseacceptmyapologyonbehalfofthehotel..我房間的電視圖象不清楚。（TheTVsetinmyroomdoesn'tgiveclearpictures..這件毛衣要用冷水手洗。（I'dlikethissweaterwashedbyhandincoldwater..在房間上網(wǎng)是免費的。 （Wehavefreeinternetserviceforfree./Youcanuseinternetintheroomforfree..房間有保險箱。（Thereisasafeinyourroom..這個房間是海景房。 （Theroomenjoystheocean/seaview.這是您房間的鑰匙。我們的行李員會帶您去房間。 （Thisisyourroomkey.Ourbellboywillshowyoutoyourroom..我來取您要洗的衣服。（Iamheretocollectyourlaundry..酒店為客人提供免費的擦鞋服務(wù)。 （Thehotelprovidesfreeshoeshiningserviceforitsguests.題型二英譯中.Housekeeping,MayIcomein?我是客房服務(wù)員，可以進來嗎？.Whenwouldyoulikemetocleanyourroom?您需要我們什么時候打掃.Goodevening.MayIdotheturn-downserviceforyounow?（ffl在可以為您開夜床嗎？needonemorepillow,please.^需要力口個枕頭。.Theair-conditionerdoesn'twork.（空調(diào)壞了。.We'lldry-cleanthedress.我們將干洗這條裙子。.WhencanIhavemylaundryback?我何時能取回洗的衣服呢？.Doyoupreferyourlaundrybyexpressserviceorreturnedonthesameday?（您是要快洗服務(wù)還是當日??？.Theindemnityshallnotexceedtentimesofthelaundrycharge螭償金額最高不超過洗衣費的十倍。.Thewatertapwasdrippingallnight10ng.如龍頭一晚上者B在滴水。.Ifyouhaveanyproblemsorrequests,pleasedon'thesitatetoletusknow.（如果您有問題，請隨時找我們。12.Pleasedeposityourmoney,jewelsandothervaluablesinthehotelsafe!（將您的現(xiàn)金、珠寶和其他貴重物品寄存在酒店的保險箱內(nèi)。13.SorrytohavecausedyousomuchtroubletR抱歉給您帶來這么多麻煩。14.Iassureyouitwillneverhappenagain.我向您保證，這類事情以后不會再發(fā)生了。.Pleasekeepyourroomkeywithyouallthetimeincaseyouneeditwhenyousignyourbills.（請將房間鑰匙隨時帶在身邊，以防簽單時要用.Youcanmakelongdistancecallfromyourroom.您可以從您房間里打長途電話。.Localcallsmadefromthehotelroomarefreeofcharge花房間內(nèi)打市話是免費的。.Here'saletterforyou,Mr.White.懷特先生，這兒有您的一封信。.Thebusinesshoursarefrom9:00a.m.to10:00p.m1（業(yè)時間是上午9點到晚上10.Isitpossibletorentabikehere?甘店有自行車出租嗎?題型三情景對話Iftheguestwantstomakeaninternationalcall,howwouldyoutellhim?（Dial9（orothernumberfirstandthenyourcountrycode,citycodeandthenumberyouwant.Andthecallwillbecharged.2.Iftheguestcomestoyouandsayshe/shecannotopenthedoor,whatwouldyoudo?(Iwouldchecktheguest'sID,andconfirmitwiththefrontoffice.Ifheistherightguestoftheroom,Iwillchangehiskeyforanewone,oropenthedoorforhim.Ifthereissomethingwrongwiththedoor,Iwillaskmaintenancetofixit..Whentheguestasksyoutotakeherclothesforlaundrybyphone,whatwouldyousay?(Iwillpickupyourlaundrysoon.MayIhaveyourroomnumber,please?.Whenyouaregoingtocleantheroomfortheguest,andtheguesttellsyouitisnotconvenientforhimnow,whatwouldyoudo?(I'llasktheguestwhenitwillbeconvenientandnoteitdowninthelogbook..Whentheguestcallsthehousekeepingservicecenter,andwantsanextrapillow,whatwouldyousay?(Wewillsendonetoyouimmediately.MayIhaveyourroomnumber?.Iftheguestcallsthehousekeepingservicecenter,andsaysitisverycoldinhis/herroom,howwouldyoudo?(I'lltelltheguestthereisablanketorquiltinthecloset,I'llsendhim/heranextrablanketorquilt,orIwillinformthemaintenancedepartmenttoseeifthereisanythingwrongwiththeairconditioner..Whenyouaregoingtomaketuri-downservicefortheguest,buttheguestisworking,whatwouldyoudo?(Iwouldasktheguestifitisoktodonow,ifnot,Iwillaskwhenitwillbeconvenient..Iftheguestcallstheservicecenterandsaysthebulbinhisroomisbroken,whatwouldyoudo?(I'llapologizetotheguestandtellhim/hertheelectricianwillbetheresoon.9.Howwouldyouintroduceyourguestroomtotheguest?(Iwouldtelltheguestabouttheequipment,theviews,theserviceguide,andsecurityoftheguestroom10.Iftheguestcomestotellyouthathisroomissmokyandhewantstochangeit,butyoudonothaveanotherroomavailable,whatwouldyoudotosolvetheproblem?(Iwouldfirstapologizeforitandexplainthesituationtohimandhelphimgetridofthesmellbyopeningthewindowandcleaningtheair.二、中餐宴會擺臺題型一中譯英.您一共有幾個人用餐?(Howmanypeoplearethereinyourparty?.請問您預(yù)訂的用餐時間是什么時候?(MayIknowthetimeforyourdinnerreservation?.請問您有預(yù)訂嗎？是以誰的名義預(yù)訂？（（Doyouhaveareservation?Inwhosename,please?.您愿意吃西餐還是中餐？（WouldyoulikeWesternfoodorChinesefood?.您喜歡坐哪個位置？（Wherewouldyouliketosit?.這個餐桌的位置可以嗎？（W川thistablebeallrightforyou?.抱歉讓您等這么久。（Sorrytohavekeptyouwaiting..您現(xiàn)在點菜嗎？（MayItakeyourordernow?.對不起。我馬上去給你催一下你的菜。 （I'mverysorry.ButI'llgotorushyourorderrightnow..您想喝什么酒？（Whatwouldyouliketodrink?.這是菜單。服務(wù)員馬上就來。（Hereisthemenu.Thewaitresswillbewithyouinamoment..給您再添點米飯好嗎？（Wouldyoulikesomemorerice?.餐廳現(xiàn)在客滿。但我們可以在20分鐘以后安排您入坐。（therestaurantisfullnow.Butwemightbeabletoseatyouin20minutes.值班經(jīng)理馬上就來。（Thedutymanagerwillbeheresoon..我們會盡快給您答復(fù).（Wewillansweryouassoonaspossible.對此造成的不便，我們非常抱歉。（Weareterriblysorryforanyinconveniencecaused..您是用信用卡還是現(xiàn)金結(jié)算？（W川youpaybycreditcardorincash?.先生，您的桌子已經(jīng)準備好了。請您隨我來，好嗎？（Yourtableisready,sir.Couldyoucomewithme,please?.我們會把費用加在您的房間賬單上。 （We'llchargeittoyourroom..請問您的姓名和電話?（MayIhaveyournameandtelephonenumber,please?題型二英譯中.Theminimumchargeforaprivateroomis200Yuanperpersoni（間的最低人均消費是200.Hereisyourcardandinvoice.這是您的信用卡和發(fā)票。wantatablewithaviewofthegarden.我想要張能看見花園的桌子。.Youreservedatablefortwobythewindow.您預(yù)訂了一張靠窗的兩人.Wouldyoulikethetablebythewindow?（您喜歡坐靠窗的位置嗎？.Wewillhaveyouseatedassoonaswegetatableavailable玲空桌，我們就安排你們坐下。.Whatkindofcuisinedoyouserveinyourrestaurant?你們者B有些什么風味的菜？.What'syourrecommendationtous?您給我們推薦什么菜？.Wouldyouliketotryourhousespecials?您想嘗嘗我們的招牌菜嗎？.Thereisastreetwherethelocalfoodisserved.(條街提供當?shù)匦〕浴?Wewillchangeyoutothenor-smokingarea.我們給您換至U非吸煙區(qū)。.CouldyougiveusabriefdescriptionoftheChinesefood?能不能簡單給我們介紹一下中國菜？.Howlongdowehavetowait?俄;們要等多久？.Wouldyoucareforadrinkbeforeyouorder,sir?6生，點菜前想喝點什么嗎？.We'dliketohavesomegooddishesofChinesecharacteristics.(們想要幾個有中國特色的好菜。.Theseareourlocalspecials.這是我們的地方特色菜。.Whichwouldyoulikebetter,atableinthehalloraprivateroom?您想要大廳的位置還是單獨的包房？.MayItakeyourordernow?您現(xiàn)在點菜嗎?.ThetotalamountisonehundredandeightyYuan4共180元.MayIhaveaprintofyourcreditcard?能不能刷一下您的信用卡？題型三情景對話.Youarethewaiter/waitress,andyouwanttheguesttosignthebill,whatshouldyousay?(Wouldyoupleasesignthebill,sir/madam?.Whatwouldyousaytotheguestifyouwanttoconfirmhis/herreservation?(MayIconfirmyourreservation,sir/madam?Andthenrepeatthetime,thenumberofpeople,andotherrequirementsonthetablesanddishes..Whatwouldyousaytoconfirmtheguest'sorder?(MayIrepeatyourordernow?.Whatis“MapoTofu”?(MapoTofuisspicybeancurd,itisaclassicalChinesedish..Whenaguestcallstoreserveaprivateroomfordinner,whatinformationdoyouhavetoget?(Ihavetoknowthedateandtimeforthereservation,thenumberofpeople,andanyotherspecialrequirements.Iftheguestmadeacomplaintaboutthedish,howwouldyoudo?(Iwouldapologizetotheguest,findoutthereason,andchangethedishorgivehimadiscountaccordingtothesituation.7.Howwouldyouintroduceyourrestauranttotheguest?(Iwouldtelltheguestthebusinesshoursoftherestaurant,thespecials,thepopulardishesandtheirtastesetc.faguestcallstoreserveatableat7p.m.,buttherearen'tanytablesavailable,whatwouldyousay?(I'msorry,ourrestaurantisfullybookedatthemoment.Wouldyoumindchangingyourtime?Tableswillbeavailableat7:30.Andweofferfreedrinksafter8:00p.m.9.Whentheguestfinisheshisdinner,andyouwanttoknowhissuggestion,whatwouldyousay?(Iwouldasktheguestwhetherhehasenjoyedthedinnerorwhetherthereisanythingthehotelcandotoimprove.10.Iftheguestwantstohavesomethingthatyourrestaurantdoesn'thave,whatwouldyousaytohim?(Sorrysir.Thisisnotavailableinourrestaurant.ButmayIsuggestsome...?三、西餐宴會擺臺題型一中譯英.這是西餐廳，能為您服務(wù)嗎？(WesternRestaurant.MayIhelpyou?.您來點俱樂部三明治嗎?(WouldyoulikeClubsandwich?.您的牛排是要全熟的還是三分熟的？(Wouldyoulikeyoursteakwelldoneorrare?.我想來杯加冰的威士忌。(I'dlikeacupofwhiskyontherock..你要甜點心嗎?(Wouldyouliketoorderadessert?.你們有什么樣的餡餅？(Whatkindsofpiedoyouhave?.先生，您還要點什么嗎?(Wouldyoulikeanythingelse,sir?.請問現(xiàn)在可以結(jié)帳了嗎?(MayImakeoutthebillforyounow?.您準備把費用記到您的飯店總賬上嗎?(Wouldyouliketoputthatonyourhotelbill?.對不起，您不能在這里簽單。(Sorry,youcan'tsignthebillhere..您早餐想吃點什么？(Whatwouldyouliketohaveforyourbreakfast?.你們的大陸式早餐都提供些什么？(WhatdoyouserveforContinentalbreakfast?.我想坐在角落里的那張桌子，你能給我安排一下嗎?(I'dpreferthetableinthecorner.Canyouarrangeitforme?.請問您怎么付錢？(Howwouldyouliketomakeyourpayment?.晚餐要不要來點葡萄酒?(Wouldyouliketohavesomewinewithyourdinner?.能不能給我們推薦點好的酒？(Couldyourecommendsomegoodwinetous?.您需要看菜單嗎？（Wouldyouliketoseethemenu?.我可以點與那份相同的餐嗎？（CanIhavethesamedishasthat?.實在對不起，我把菜上錯了。（Idoapologizeforgivingyouthewrongdish..坐出租車從酒店到機場大約需要30分鐘。（Itwilltakeabout30minutesbytaxifromthehoteltotheairport.題型二英譯中.Howwouldyoulikeyoursteakcooked?您希望您的牛排怎么燒？.Wouldyoulikeyoursteakwelldoneorrare?您的牛排是要全熟的還是三分熟的？'dlikeacupofwhiskyontherock.（我想來杯加冰的威士忌。4.YoucantryournewThaistylefood.您可以嘗試一下我們新推出的泰國wouldlikeacupofteawithasliceoflemon,please.我想要杯檸檬茶。.TheReceptionDeskisstraightahead接待處就在前面。.Whatwouldyouliketogowithyoursteak?（您的牛排配什么菜呢？.Hereisthemenuandthewinelist.Wouldyouliketoorderanaperitif?這是菜單和酒水單。您要先來點開胃酒嗎？.Doyoufancyastarter?你們喜歡來點餐前小吃嗎？.Bytheway,what'sthisunderthechopsticks?順便問一下，筷子底下的東西是什么？.I'veneverhadanyfoodasdeliciousasthis我從沒吃過這么鮮美的菜肴。Wouldyouliketoseeourcakeselection?您要看看我們蛋糕的種類嗎？WesternRestaurant.MayIhelpyou?（^是西餐廳，能為您服務(wù)嗎？Wouldyouliketoorderadessert?您要甜點心嗎？Whatwouldyouliketohaveforyourbreakfast?您早餐想口點什么？Whatkindsofpiedoyouhave?你們有什么樣的餡餅？Wouldyouliketohavesomewinewithyourdinner?晚餐要不要來點葡萄酒？Couldyourecommendsomegoodwinetous?fB不能給我們推薦點好葡萄酒？CanIhavethesamedishasthat?0（可以點與那份相同的餐嗎？Whatwouldyouliketostartwith?（您先來點什么？題型三情景對話1.Aftertheguestpaysthebill,andyouwanttoexpressyourgoodwishes,whatwouldyousay?(Thankyouforyourhavingchosenourrestaurantandhaveagoodtimestayinginourhotel.2.Iftheguestwantstoknowthebusinesshoursforbreakfast,whatwouldyousay?(Thebreakfastisservedfrom6:00amto10:00am3.Ifyoulearnthattheguestwillleavethehotelveryearlynextmorning.Whatsuggestionwillyougivehim?(Iwillsuggesthavinghisbillspaidinthenightincasethereishurryinthenextmorning.4.Whatwouldyousaytosomeonewhowalksintoyourrestaurantforameal?(Welcometoourrestaurant.Doyouhaveareservation?5.Whentheguestordersthebeefsteak,whatdoyouhavetopayattentionto?(Howwouldtheguestlikeitdone:welldoneorrare,andwhatkindofsauceordishestheguestwantstogowiththesteak.6.Ifyoufindthattheguestleavestherestaurantwithoutpayinghisbill,whatwouldyoudo?(Iwouldgoandpolitelytellhimthathehasforgottentopayhisbill.7.IftheguestcomestotheWesternRestaurantforChinesefood,whatwouldyoudo?(IwouldsaysorrytohimandtellhimwheretogotohaveChinesefood.8.Iftherestaurantisfullwhentheguestcomes,whatwouldyousaytotheguest?(Iwouldsay“Weareverysorry,butthereisnoseatavailableatthemoment.Couldyoupleasejustwaitforamoment?9.Iftheguesttakesouthiscigaretteandstartssmokinginanonmokingareaintherestaurant,whatwouldyoudo?(Iwouldgotohimandpolitelytellhimthatthisisanon-smokingareaandaskhimtostopsmokingortosmokeinthesmokingarea.10.Whileyouareonduty,whatwouldyousayiftheguestinvitesyoutoadrink?(IwouldtellhimthatIamworking.SoI'mnotsupposedtoaccepttheguest'sinvitation.ButIwouldthankhimallthesame.四、調(diào)灑題型一中譯英1.等一會我會回來為你點單。 (I'llreturn/bebacktotakeyourorderinawhile.)㈠？?峻拎渴漠冰？？稍正合的意思是波本威士忌加冰塊。(BourbonontherocksisBourbonwhiskeywithice.)3.從你入住我們的酒店后，你就可以簽單。Youmaysignyourbillsanytime(whenyoustayinourhotel.4.我們有一瓶保存了20年的葡萄酒。(Wehaveabottleofwinepreservedfortwentyyears.5.茅臺酒精度數(shù)要比黃酒高。（MaoTaiismuchstrongerthanShaoxingricewine.6.先生，這是酒單,請慢慢看。（Hereisthedrinklist,sir.Pleasetakeyourtime.7.非常抱歉，還有什么可以為您效勞嗎？（Idoapologize.IsthereanythingIcandoforyou?8.酒吧里有表演，您愿意去看嗎？（Thereisafloorshowinourpub.Wouldyouliketowatchit?）9.您要喝點茅臺嗎？這酒從不上頭。（WouldyouliketohavesomeMaoTai?Itnevergoestothehead.10酒吧現(xiàn)在客滿，請稍等約 20分鐘好嗎？（Thebarisfullnow.Doyoucaretowaitforabout20minutes?11.我們供應(yīng)很多種飲料，請自便。Weservemanykindsofdrinks.Pleasehelp（yourself.12您不介意把餐桌一邊的窗戶打開吧？（Wouldyoumindopeningthewindowbythetable?13.如果您不介意，我們可以為您看管行李。（Ifyoudon'tmind,wecantakecareofyourbaggage.14.我們有上好的飲品。（Wehavegotgooddrinks.15.綠島”（雞尾酒名的口感相當好。（“GreenIsland'tastesverygood/excellent.16.本地啤酒很有特色。（Ourspecialisthelocalbeer.17.這是米酒，用米釀制的。（Theyarericewines,madefromrice.18.我們有些新制的雞尾酒，如“白色美人”“水立方”“天堂鳥”等。（We、、havegotsomenewlymadecocktails,suchas“WhiteBeauty"，“WaterCube,and“Bird'Nest”.19.“羅馬假日”（雞尾酒名看上去不錯。（“HolidayInRome”looksnice.20.“紅粉佳人”（雞尾酒名的味道有點兒甜.（“PinkLady”tastessweet.題型二英譯中1.I'dlikeaglassof“TreeShadowInCoconutForest（雞尾酒名.（我要一杯“椰林樹影”。2.3.“SummerSunshine（雞尾酒名wouldbenice.誄一杯“夏日陽光”。Peoplelike“DanceOfBrightSun”（雞尾酒名verymuch.（大家都很喜歡 “艷陽之舞” 。4.5.“StarOfGoodFortune"（雞尾酒名sellswell.（“幸運星” 銷路很好。 “SettingSunAtDusk”（雞尾酒名soundsveryinteresting.，'日落黃昏”聽起來很有意思。 6.Wouldyoulikeatablenearthebarorbythewindow?（f爾是坐在吧臺旁還是坐在窗口旁？7.Herearesomepeanutsforfree.Pleaseenjoythem.逑是你的花生米，請免費享用。8.9.I'dlikeaglassofwhiskey,straightup.（來一杯威士忌，純喝。）Howabouta“nightup”？（臨睡前再來一杯，怎么樣？ （要一杯兩盎司加冰的蘇格蘭酒 10.Twoouncesscotchontherocks,please.11.Thenameof“BrightStars"（雞尾7S名isromantic.（“星光燦爛”的名字很浪漫。12.Aglassofwhiskey,half