新任職收益經(jīng)理或預(yù)訂經(jīng)理測(cè)試附答案

新任職收益經(jīng)理或預(yù)訂經(jīng)理測(cè)試[復(fù)制]員工基本信息：[矩陣文本題]*酒店名稱：________________________部門：________________________姓名：________________________員工編號(hào):________________________1.以下對(duì)于預(yù)測(cè)評(píng)估描述正確的有哪些？*ForecastPerformanceRatiogivesusameasureofglobalforecastingerrors,bycumulatingthepositiveandnegativeerrorsbyday/RMLandfor6milestones(正確答案)Concentratemoreintermsofforecastaccuracyanalysisonthehighdemanddates.Thereasonforthisisthatwewilltrytoboosttheforecastonconstraineddays,Everymonth,communicatetoyourGMonsomekeyratios(FARandFPR)andsomeclearexplanationonwheretheforecastisimprovingand/orshouldbeimproved(正確答案)ForecastAccuracyRatiohelpsustodetermineGLOBALLYifwearetoooptimisticortoopessimisticbyday/RMLandfor6milestones.(正確答案)2.以下關(guān)于分析昨日實(shí)際預(yù)訂情況正確的有哪些？*Weshouldhighlighteachbookingwhichwasnotsupposedtobeacceptedyesterdaybasedontherecommendationsorforbacklogreasonsfromafewdaysago.(正確答案)AllgroupsshouldbeacceptedandquotedbytheRM.(正確答案)DeeperanalysisbyRMLshouldhappenifpickupisstrongerforanon-eventdateandunexpectedorthereareahighnumberofcancellations.(正確答案)Anyobservationsshouldbesenttoheadsofdepartmentinchargeandifthingsoccurseveraltimesthenapointshouldberaisedatnextyieldmeeting.(正確答案)3.以下對(duì)酒店超預(yù)訂描述正確的包括：*Userdonotneedtoflaganythingforthepastdateswith100%occupancyratioThecalculationeverymonthofthematerialisationisthefollowing:NumberofFulldates/numberofconstraineddates(正確答案)Forthepastdatesaboveorequalto95%ofthecapacity,theuseraddsaflagcalled“constraineddate”.(正確答案)EverydaytheRMorRMhotelcontactfillsadocumentwiththeoccupancyofthedaybefore,andthenoshows(正確答案)4.如果沒(méi)有建立有效的合同履行力度監(jiān)督機(jī)制將會(huì)造成哪些影響？*Rateofferisnotadequatetotheproduction(正確答案)ThecontractrateofferswillbenefitforthehotelBusinessmixisnotoptimised(正確答案)Wedonotreallyknowwhichcompanyweshouldtakecareof(正確答案)5.以下哪些對(duì)于市場(chǎng)占有率描述是正確的？*Analysethehotelperformancecomparedtoitscompetitorset,withregardstooccupancy,averageroomrate&RevPAR(正確答案)IdentifyinwhichKPIthehotelisgaining/losingindex,why,andwhichactionsshouldbetakeninordertoimproveitsperformance(正確答案)EachhotelshouldhaveaspecificMarketPerformancereportdetailingthemainKPIvs.itscompetitiveset(正確答案)IncreaseorRevPARdecreaseshouldbecomparedtomarketevolution(正確答案)6.以下對(duì)于雅高中央預(yù)訂系統(tǒng)（TARS）全稱描述正確的是：[單選題]*TheAreaReservationSystemTheACCORReservationSystemTravelAsiaReservationSystemTravelACCORReservationSystem(正確答案)7.對(duì)于雅高中央預(yù)訂系統(tǒng)用戶名命名規(guī)則描述正確的是：[單選題]*H+PlaceCode+InitialofFirstName+InitialofLastNameH+CROCode+InitialofFirstName+InitialofLastName(正確答案)H+HotelCode+InitialofFirstName+InitialofLastNameH+TARS+InitialofFirstName+InitialofLastName8.顯示在雅高官網(wǎng)上的酒店名稱在中央預(yù)訂系統(tǒng)中的名稱是：[單選題]*HotelNamePropertyNameHotelGrandNameHotelCommercialName(正確答案)9.酒店房型設(shè)置存儲(chǔ)在DATAWeb哪個(gè)路徑下：[單選題]*Description-HotelID-Address&SetupDescription-SystemSetup-AutomationRepresentationDescription-HotelID-GeneralInformationDescription-HotelID-Products(正確答案)10.在雅高，酒店的價(jià)格可以分為哪兩大類？[單選題]*底價(jià)和賣價(jià)門市價(jià)和折扣價(jià)動(dòng)態(tài)價(jià)格和固定價(jià)格(正確答案)散客價(jià)和公司協(xié)議價(jià)11.為酒店在官網(wǎng)上提供方位顯示（地圖）的GeographicalData存儲(chǔ)在哪個(gè)路徑下？[單選題]*Description-HotelID-GeneralInformation(正確答案)Description-HotelID-DescriptionofPropertyDescription-HotelID-Address&SetupDescription-HotelID-HotelContact12.酒店的所允許的擔(dān)保及付款方式的限定條款可以在以下哪個(gè)模塊中設(shè)置？[單選題]*PricesbyPeriod-Standard&ExceptionRateLevel/TarsKeySalesCondition(正確答案)PricePoint13.對(duì)于收益管理級(jí)別的描述以下哪1項(xiàng)是正確的？[單選題]*收益管理級(jí)別是RateLevel下面的附屬管理級(jí)別收益管理級(jí)別的Planning要保持405天(正確答案)收益管理級(jí)別的Planning要保持365天不適用于雅高14.下面對(duì)于RA1和RA3價(jià)格描述正確的是：

[單選題]*RA3的價(jià)格一定高于RA1的價(jià)格RA1和RA3的價(jià)格一定要包含早餐RA1和RA3都是動(dòng)態(tài)價(jià)格RA1是最有無(wú)限制價(jià)格，RA3是提前預(yù)訂折扣價(jià)(正確答案)15.以下對(duì)于中央預(yù)訂系統(tǒng)中房型定義正確的是：[單選題]*TARS上的房型代碼及數(shù)量要完全與OPERA中的設(shè)置一致(正確答案)TARS上的房型代碼及數(shù)量要并不一定要與OPERA中的設(shè)置一致TAS中的房型代碼將包含OPERA中假房的房型代碼房型代碼可以隨時(shí)隨地在TARS系統(tǒng)中修改16.以下哪項(xiàng)不可以用Planning管理？[單選題]*RMLevelPlanningHotelLevelPLanningRateLevelPlanningTarsKeyLevelPlanning(正確答案)17.以下哪一功能可用于從TARS向OPERA推送價(jià)格？[單選題]*PricesbyPeriod-Standard&ExceptionIndexRuleDefinitionMonitor&sendpricestoPMS(正確答案)HotelProgramRegistration18.下面哪一項(xiàng)不屬于雅高酒店的管理系統(tǒng)？[單選題]*MARSH