Unit-8-organization省名師優(yōu)質(zhì)課賽課獲獎?wù)n件市賽課百校聯(lián)賽優(yōu)質(zhì)課一等獎?wù)n件

Unit4OrganizationInternationalBusinessEnglish,Book3Sep.-Dec.GuangdongUniversityofBusinessStudies1/37ContentsReading:Flexibilityintheworkplace

1.Listening:Aninterview2.Video:ManagingPeople

3.CaseStudy:FaredealTravelAgency

4.Sep.-Dec.2/37TeachingObjectivesandrequirementThestudentswilllearnsomeconcept,formsandstructuresoforganizationandreadanarticleaboutnewwaysofworking.listentointerviewwithBritishAirwaysProjectforthecomplex,Watersidewatchavideoclipaboutaninterviewofmanagingpeople.discussandanalyzeacasestudyofFaredealTravelAgencySep.-Dec.3/37ReadingBusinessBrief:flexibilityVocabulary:CompanystructureReading:NewWaysofWorkingReadingComprehensionQuestionsPioneerPreachesFlexibilityWhileHerFirmCleansUpFromTheTimesSep.-Dec.4/37BusinessBrief:flexibilityThecurrentbuzzwordisflexibility.Thishasanumberofrelatedmeanings.intheformofflextimetheflexibleworkingoftheBritishAirwaysofficeinthemaincourseunit,hot-desking,homeworking,teleworkingortelecommuting

Futuretrend:Organizationonlyhasacorestaffandoutsources,whoareemployeesrecruitedonshortcontracttoworkonspecificproject,orparttime.Sep.-Dec.5/37Vocabulary:CompanystructureSoletraderLimitedCompanyPartnershipOnepersonsetsupandrunsthecompany.Inalimitedcompany,thecapitalisdividedintoshares,heldbyshareholders.Agroupofpeopleprovidethecapital,setupthecompanyandmanageittogether.Sep.-Dec.6/37Vocabulary:CompanystructureSoletraderLimitedCompanyPartnershipThepersonprovidesallthecapitalandhasunlimitedliabilityforbusinessdedts,evenifthismeanssellingpersonalassets.Inaprivatelimitedcompany,sharescannotbeboughtandsoldfreely.Inapubliclimitedcompany,sharesareboughtandsoldfreely.Partnersareinaunlimitedpartnership;Inalimitedpartnershiptherecanbesleepingpartners.Sep.-Dec.7/37Vocabulary:CompanystructureStartupquestions:Whataremostpeople’smainassets?Howcanasoletradergetthecapitaltosetupabusiness?Thinkoffivemethods.Whataretheadvantagesanddisadvantagesofbeingasleepingpartner?Whatmustyoudotosellyoursharesinaprivatelimitedcompany?Whataretheadvantagesofapubliclimitedcompany?Sep.-Dec.8/37Vocabulary:Companystructure

Howimportantiseachofthefollowingforshowingaperson’sstatusinanorganization?Giveeachoneascorefrom1(notimportant)to5(veryimportant).AreservedparkingspaceAnofficewithawindowAuniformApersonalbusinesscardYourownofficeAcompanycarYournameonyourdoorHavingasecretaryTakingholidaywhenyoulikeThesizeofyourdeskHavingmorethanoneseatinyourofficeHavingtoclockinwhenyouarriveAcompanycreditcardSep.-Dec.9/37Vocabulary:CompanystructureWhichofthewordsbelowcandescribea)goodqualitiesofanorganization?b)badqualitiesofanorganization?professional

impersonalcoldcaringdisciplineddemocraticpaternalhierarchicalwelcomingcentralizedslow-torespondflatmarket-drivenbureaucraticdecentralized

Notes:forgood,whileforbadSep.-Dec.10/37Vocabulary:Companystructure

Whichwordscouldyouusetodescribeyourownorganizationoranorganizationyouknowwell?Sep.-Dec.11/37Reading:NewWaysofWorkingCanyougivesomeideasofparticularactivities/changesthataheadofacompanymightintroducetocreateagoodworkingenvironment?BeforereadingSep.-Dec.12/37Reading:NewWaysofWorkingHerearesomeideasforcreatingagoodworkingenvironment.Whichdoyouconsidera)crazy?b)goodformotivatingstaff?SingingatmeetingsDressinginstrangeclothesatmeetingsHavingnoindividualofficesHavingnodresscodeUnisextoiletsOrganizingcompanyholidaysEncouragingmanagerstoinvitestaffhomefordinnerBuyingbirthdaypresentsforstaffKeepingsmallanimalsandbirdsatheadofficeSupplyingflowersregularlyforallofficesSep.-Dec.13/37Reading:NewWaysofWorkingAfterreadingSolcleaningcompanyLocation:___________Numberofstaff:______Logo:______________Workingconditions/practices:_________________________________________________________LiisaJoronenAge:_____Position:______________Physicalappearance:_____________________Personality:___________Leadershipideas/style:_____________________Publicimage:__________50OwnerofSOLSlim,brunettecharismaticMotivating,auditingCrazy,revolutionaryFinland3500SunsmileNoindividualofficesordesks,communalarea,nostaffhierarchy,Sep.-Dec.14/37Reading:NewWaysofWorkingQuestionsfordiscussion:WouldyouliketoworkinacompanylikeSOL?WhichofLiisaJoronen’sideaswouldyouliketointroduceintoyourowncompanyororganization?Whichwouldyounotliketointroduce?Why?Sep.-Dec.15/37Listening:ANewOfficeComplexLookatthephotoofBritishAirway’snewofficecomplex,Waterside.WhatisyourimpressionoftheBuilding?BeforeListeningSep.-Dec.16/37

Anopen-plandesignaimedatencouragingstaffinteraction;reducedpaperworkthroughextendeduseofelectroniccommunicationandrecord-keeping;flexibleworkingpractice

Watersideisbuiltontimeandwithinthebudget,smoothlyandsuccessfullyListening:ANewOfficeComplexListentothefirstpartofaninterviewwiththeBritishAirwaysProjectManagerforthecomplex.WhatwereChrisByron’sthreemainobjectivesconcerningWatersides?WhatthreespecialfeaturesofWatersidedoeshemention?

B.1,2’15”AudioOnListening1Sep.-Dec.17/37Listening:ANewOfficeComplex

NowlistentothesecondpartoftheinterviewWhatdoesChrisByronmeanbythetermflexibleworking?Giveexamples.WhichofthefacilitiesbelowareprovidedatWatersideforemployees?

B.2,2’15”Hot-desking;homeworking;abuildinglayoutwhichfeaturesdedicated“spaces”forspecifictasksandneedsratherthanforspecificindividualsOpen-learningeducation,electronicshopping;excellentmealsListening2Sep.-Dec.18/37Listening:ANewOfficeComplexExcellentmealsFreevideos

openlearningeducationASupermarketinthebuildingCompanycarsElectronicshoppingFacilitiesWhichofthefacilitiesbelowareprovidedatWatersideforemployees?AfterListeningSep.-Dec.19/37LanguageSkill:SocializingIntroductions

Bernie,doyouknowPatrice?Anne,haveyoumetMaria?CanIintroduceyoutoMarkBarnard,ourFinanceDirector?I’dlikeyoutomeet…AreyouMsValdezbyanychance?YoumustbeLarryKaplan.Sep.-Dec.20/37LanguageSkill:SocializingRespondingNicetomeetyou.It’sapleasurePleasetomeetyoutoo.MentioningcommoninterestsIthinkyoubothknowIwona/bothlikeskiing/arebothinterestedinthenewprojectIknowyouhavebothbeentoBrazil.workedinR&DSep.-Dec.21/37LanguageSkill:SocializingLeavingWell,Ireallymustbegoing.Anyway,I’llseeyousoonHopetoseeyouagainsoon.Itwasnicemeetingyou.Iwasgoodtoseeyouagain.Sep.-Dec.22/37LanguageSkill:SocializingWorkinsmallgroups.Twoofyouworkforthesamecompany.Oneofyouisavisitor.Practicemakingintroductions.Askabouteachotherandeachother’scompany.Thenfinishtheconversation.Usephrasesfromtheusefullanguageboxabove.Sep.-Dec.23/37Video:ManagingPeopleBeforeyouwatch

Readaboutthecompanyandintervieweesinthisprogram.BT(BritishTelecom)BThasgrownfromaUKtelephonebusinesstoaglobalcommunicationcompany.StaffordTaylorwasManagingDirectorofBTpersonalCommunicationsfrom1993-1997.HedevelopedBT’smajormarketingcampaign“It’sgoodtotalk.”Sep.-Dec.24/37Video:ManagingPeopleBeforeyouwatch

Readaboutthecompanyandintervieweesinthisprogram.SandraDawsonProfessorSandraDawsonisDirectoroftheJudgeInstituteofManagementStudies,CambridgeUniversity’sbusinessschool.Sep.-Dec.25/37Video:ManagingPeopleBeforeyouwatch

Readaboutthecompanyandintervieweesinthisprogram.InvestorABInvestorABisSweden’slargestindustrialholdingcompanyandoneofthebiggestinvestorsinindustry,withownershipinSwedishcompaniessuchasEricsson,Saab,ElectroluxandABB.ItisownedandrunbytheWallenbergfamily.PercyBarnevikisnowChairmanofInvestorAB.Sep.-Dec.26/37Video:ManagingPeopleWhattypeofmanagementstyledoesSaffordTaylordescribe?Whatdoeshethinkmanagersshouldallowtheirstafftodo?Videoon:Segment11.Commandandcontrol2.TakeownershipfortheirdecisionsandsolveproblemsforthemselvesSep.-Dec.27/37Video:ManagingPeopleVideoon:Segment2WhatdifficultsituationdoesPercyBarnevikdescribethattellsyouwhatacompanyisreallylike?

Whatsortofmanagersareneeded?

AccordingtoStaffordTaylorwhatisaveryimportantroleofmanagement?1.Reducingworkforce2.Managerwithempathy3.CoachingtheirpeopleSep.-Dec.28/37Video:ManagingPeopleVideoon:Segment2Whatshouldnothappentopeoplewhentheymakemistakes?Whatarethetwodifficultsituationsmentionedherethatreallyputamanager’sskilltothetest?4.Theyshouldbeencouragedtolearnfromtheirmistakes.Thereshouldn’tbeimmediatedisciplinaryactionorcensure5.Reducingtheworkforceanddealingwithpeoplewhentheyhavemademistakes.Sep.-Dec.29/37Video:ManagingPeopleVideoon:Segment3WhatthreemotivatingfactorsdoesSabdraDawsonmention?Howdocompaniesbenefitfromgivingtheiremployeesmoreresponsibility?1.Financialpackage,thepossibilityforadvancementanddevelopment,context.2.Theyarequicker,theycanaddvalueandsustainthebusiness.Sep.-Dec.30/37Video:ManagingPeopleBusinessForumHowdoyoumanagepeopletogetthebestfromthem?Whatresponsibilitiesdoesmanagementhavetowardsitsemployees?DoyouagreewithStaffordTaylor’sapproachtopeoplemakingmistakes?Sep.-Dec.31/37CaseStudy:FaredealTravelAgencyWhereisFaredealbased?WhoarethefoundersofFaredeal?Whatisitssize?WhatdoesFaredealplantodo?WhatisFaredeal'smainbusiness?Inwhatareashasaconsultantprovidedrecommendations?BackgroundLondonClaudia,ManuelOrtegaOneofthelargesttravelagenciesintheCityOpenbranchofficesTravelservicesManagementstructure,officelayout,workingconditionsSep.-Dec.32/37CaseStudy:FaredealTravelAgency1.ManagementStructure

DirectorManuelOrtegaMarketingmanagerDariaSalesManagerCorporateBu