《商務英語》教學課件-Module2

Unit

TwoCompanyBenefitsAnOverviewofUnit

Tw

o2.1BusinessTopic(CompanyBenefits)Vocabulary(Benefits＆Incentives)Reading(Anarticle

(AskingquestionsaboutXerox)

aboutjobs)SpeakingWriting(Aletterofapplication)2.2BusinessSkills(Presentingyourcompany)SpeakingVocabularyListeningWriting(Amemo)(Givinga(CompanyTerms)

(Presentations)presentation)2.1

Business

topic2.1

Business

TopicCompany

Benefits公司福利Benefitsandincentives福利和獎勵l

Vocabulary:l

benefits

n.福利l

incentive

n.獎勵l

jobtitle職銜，職位，頭銜l

trainingandstaffdevelopment培訓和員工發(fā)展l

goodsalary可觀的收人l

pension

n.養(yǎng)老金l

flexibleworkinghours彈性工作時間，靈活的工作時間l

opportunitiestotravel旅游機會l

opportunitiesforpromotion升職提拔機會l

daysoff幾天短假l

companycar公司配給的汽車l

toogoodtobetrue好得令人難以置信l

clientserviceexecutive客戶服務主管l

take...withapinchofsalt對……將信將疑l

oldandestablished歷史悠久l

resourcesdirector

(humanresourcesdirector的簡稱)人力資源部經(jīng)理l

qualification

n.資格l

temp

n.

(temporary/temporaryworker的縮略語)臨時員工l

incumbentprogramme在職員工培訓課程，崗位培訓課程l

humanresources人力資源l

promotefromwithin提拔內(nèi)部員工l

takeon接受，招聘l

intake

n.從外部吸納招收的員工l

projectmanager項目經(jīng)理l

growandmaintaincustomerrelationship發(fā)展和維持客戶關系l

canteen

n.食堂，餐廳l

headoffice

n.總部，總公司l

brainstorming

n.自由討論，頭腦風暴，集思廣益l

breakout

n，突破l

encompass

vt.包括，包含l

salesandmarketing銷售和市場營銷l

researchanddevelopmentandmanufacturing研發(fā)和生產(chǎn)l

perk

n.好處，額外津貼，外快l

finalsalarypensionschem。按最終薪水給付的養(yǎng)老金計劃l

budget

n.預算l

non-cashreward非現(xiàn)金形式的獎賞l

once-in-a-lifetime

adj.千載難逢的，令人難忘的l

careergoal職業(yè)目標l

seniormanagement高層管理人員lXerox施樂公司(財富500強公司之一，總部所在地美國，主要經(jīng)營辦公設備)lGlobalService。環(huán)球服務公司lUxbridg。歐克斯橋鎮(zhèn)(位于倫敦西郊的一個小鎮(zhèn))l一個顯要的職銜l培訓和員工發(fā)展l可觀的收人l養(yǎng)老金l靈活的工作時間l旅游機會l升職提拔機會l育兒假l短假和長假l公司配給的汽車Vocabulary:BenefitsandIncentivesDiscuss:

Whatismostimportanttoyouwhenchoosingajob?l1你覺得選擇工作最重要的因素是什么?將下列因素按照重要性從1一10順序排列:l

animpressivejobtitlel

trainingandstaff

developmentl

agoodsalaryl

一個顯要的職銜l

培訓和員工發(fā)展l

可觀的收人l

養(yǎng)老金l

apensionl

flexibleworkinghoursl

opportunitiestotravell

opportunitiesforpromotionl

parentalleavel

daysoff

andlongholidaysl

acompanycarl

靈活的工作時間l

旅游機會l

升職提拔機會l

育兒假l

短假和長假l

公司配給的汽車員工福利(EmployeeBenefits)的形式：1.法律保障的權利(LegallyRequiredBenefits)，包括社會保障(SocialSecurity)、失業(yè)補償(UnemploymentCompensation)、工傷賠償(Workers’Compensation)等。2.與退休有關的福利(Retirement-relatedBenefits)，例如退休金計劃(PensionPlans)等。3.與保險有關的福利(InsuranceRelatedBenefits)，包括健康保險(HealthInsurance)、人壽保險(LifeInsurance)、意外事故和傷殘保險(AccidentandDisabilityInsurance)等。4.帶薪休假的福利，包括帶薪公假和帶薪休假(PaidHolidaysandPaidVacations)。、其他的福利，例如交通補貼(LocalConveyance

Allowance)、住房補貼(Housing

Allowance)、伙食補貼(Meal

Allowance)、旅游津貼(HolidayBonus)。無形的福利：老板的獎賞、晉升的可能性、舒適的工作環(huán)境等。獎勵措施(incentives)：一個紅包、一頓飯、一瓶酒、一次旅行機會l

參考詞語和表達:l

new-hiretraining新員工培訓l

orientation新員工培訓，迎新會l

vocationaltraining/professionaltraining職業(yè)培訓l

managementtraining管理培訓l

developagoodtrainingprogrammetokeepthestaffmotivated通過開發(fā)良好的培訓計劃來提高員工的工作熱情l

Manyentrepreneursseemtoviewemployeetraininganddevelopmentasmoreoptionall

thanessential…aviewpointthatcanbecostlytobothshort-termprofitsandlong-termprogress.許多企業(yè)家認為員工的培訓和發(fā)展可有可無，而非至關重要，認為這對公司l

的短期利益和長遠發(fā)展來說代價太高。l

areasonablesalary合理的工資l

Highsalaryleadstohighmotivation.l

高收人使得工作熱情高漲。l

A

jobwithhighsalarymaynotmakeyoufeelfulfilled.一份高收人的工作可能不會使你獲得成就感。l

Part-timejobsmakeflexiblelifestylepossible.兼職工作使得多樣的生活方式成為可能。l

Withflexibleworkhour,

Icanchoosetoworkanytime.

Icanworkfromhomeandavoidtrafficjam,andwhat'smoreimportant,Iwillimprovemyworkefficiency.l

有了靈活的工作時間，我可以改變上下班的時間，可以在家里工作，避開交通堵塞，更重要的是可以提高工作效率。l

Afterapaidholiday，peoplewillbephysicallyandpsychologicallyrelaxed，andbeenergetic,freshandmorepreparedforthechallengeoftheirwork.l

帶薪度假之后，人們會感到身心放松，精力充沛，神清氣爽地投人到有挑戰(zhàn)性的工作中去。l

Promotionbringshighersalary，senseoffulfillment，moreopportunityandmoreresponsibility.l

升職帶來更高的薪水、成就感、更多的機會和責任。l

A

parentalleaveisagoodpolicytoencouragewomentotheworkplace.l

育兒假是一項鼓勵婦女參加工作的好政策。lListeningl

Listentofiveshortrecordings.Whichofthebenefitsandincentivesinexercise1iseachpersonreferringto?companycarSpeaker1:____________________flexibleworkinghoursSpeaker2:____________________parentalleaveSpeaker3:____________________animpressivejobtitleSpeaker4:____________________Speaker5:__a_p_e_n_si_o_n____________ListeningscriptSpeaker1It’s

greatbecauseusuallyitmeansmywifecanusetheoneathomeandweeventakemineawayatweekends.Iworkforquitearelaxedcompanyandtheydon’tseemtomindhowIuseitforleisure.Speaker2Ithoughtitwouldn’tchangethewayIworkedafterthefirstsixmonths,butastheygotolderitactuallybecamemorecomplicatedwithgettingthemtoschooloriftheywantedtodoactivitiesintheafternoon.ButmybosshasbeenreallygoodaboutitandsomedaysIcandoahalfdayifIwantandthenImightworklateronotherdays–orItakeworkhome,whichIdon’tlikedoing,butit’s

theonlyway…Speaker3It’s

actuallythelawnowsotheyhadtoletmehaveit.ItwasonlytwoweeksbutatleastIhadtimetohelpmywifeout.Mindyou,afterallthelatenightsandcryingIwasreallyhappytogetbacktoworkforawhileandhavearest!Speaker4I’vejustbeenpromotedform

AssistantIT

Technician

toChiefOperationalNetworkAdministrator.

ItmeansIgetabitofapayriseandnewbusinesscardswithmynameon.I’mnotsureifIgetmyownofficethough.Speaker5

TheproblemformeisthatIwon’thaveenoughtoliveonwhenI’m60andIcan’taffordaprivateplan.SoI’llprobablytryandkeepworkingforafewmoreyears,andanyway,

Iheardthegovernmentisplanningtorisetheageofretirement.ReadingIsWorkingforXeroxTooGoodtoBeTrue?施樂公司:工作者的天堂?Task

1:Readthefollowingarticle.WhatbenefitsandincentivesdoesthearticlementionforemployeesatXerox?What

a

lovely

place

Xerox

is

to

work!

Kim

Moloney,

a

client

servicesexecutive,

can’t

say

enough

nice

things

about

her

employer.

‘It’s

a

veryspecial

environment,’

she

says,

‘People

describe

Xerox

as

a

family

and

Iwas

amazed

at

the

number

of

people

who

have

worked

here

for

so

long.’?施樂公司的工作環(huán)境多么令人愉快!客服主管金姆·莫羅尼談到她的雇主時贊不絕口?！斑@里的工作環(huán)境別具特色，”她說，“人們把施樂公司比作一個大家庭，而我驚訝地看到施樂公司擁有如此眾多的老員工”。l

It’s

temptingtotakeMoloney’s

commentswith

apinch

of

salt,especiallyconsideringthatwhenyou’ve

beenworkingsomewhereforonlytwoyears,asshehasatXerox,everyoneseemsoldandestablished.Butthere’s

truthbehindherenthusiasm.l

tempting本意是“誘人的”，詞組“It'stemptingto”在這里表示人們的普遍傾向性，意思是“人們傾向于……”。l

考慮到莫羅尼在施樂公司工作僅僅兩年，她的話很可能會讓人將信將疑，對任何在一個地方只工作過兩年的人來說，任何人看起來都是資深的老員工。然而她對公司的熱情贊揚是有事實根據(jù)的。l

Take

CarolePalmer,

thegroupresourcesdirector.

ShejoinedXeroxin1978asatempandhasbeeninherpresentroleforsevenyears.‘Xeroxhasbeengoodtomeovertheyears,’

shesays.‘Ithassupportedmethroughqualifications…andlastyearItook

part

inthevice-presidentincumbentprogramme.’?以集團人力資源部經(jīng)理卡羅·帕默為例來說吧。1978年她以臨時員工的身份加入施樂公司，如今擔任人力資源部經(jīng)理的職務已達7年之久了?！斑@幾年來施樂公司一直對我很好，”她說，ithassupportedmethroughqualifications“公司支持我獲取了各種資格證書……去年我還參加了副總經(jīng)理崗位培訓課程l

HumanresourcesistakenseriouslyatXerox,Palmersays,andthecompanyhasapolicyofpromotingfromwithin(which

would

explainMoloney'samazement

at

hercolleagues‘longevity).

ThecompanytakesononlyfifteentotwentygraduateseachyearandMoloneywaspartofanintakewhojoinedhavingalreadyacquiredacoupleofyears'workexperience.l

帕默說，施樂集團重視人力資源，公司的一項政策就是從內(nèi)部提拔員工(這正是莫羅尼驚訝地看到那么多工作多年的同事的原因)。公司每年只招收15--20名畢業(yè)生，而莫羅尼當年是公司從外部招募的員工之一，在此之前她有過幾年的工作經(jīng)驗。l

ShestartedasaprojectmanagerforlXeroxGlobalServicesbeforemovinglintosales.Nowherresponsibilityislto

`grow

and

maintain

customerlrelationships'.l一開始莫羅尼是施樂全球服務部的項目經(jīng)理，后來進了銷售部門。如今她的責l任是“發(fā)展和維持客戶關系”。ll

Moloneyisbasedattheheadofficel

inUxbridge.`It'sgreatintermsofl

workingenvironment,'shesays.`We'vel

justgotanewproviderinthecanteenl

and…wehavebrainstormingroomsl

andbreakoutareas.'l

莫羅尼的公司總部位于倫敦西部的歐克斯橋鎮(zhèn)?！熬凸ぷ鳝h(huán)境來說那真是無可挑剔。”她說，“餐廳最近請來了一位新廚師·一我們還設有專門集思廣益的會議室和攻克難題的區(qū)域”。l

MuchofMoloney'sroleisvisitingl

clients,soshedoesn'thaveapermanentl

deskatheadoffice.`I'mahot-desker,l

whichisgoodbecauseyougettositl

withdifferentpeopleinthehot-deskl

areas.

Andyou'regivenaplacetostorel

yourthings.'l

莫羅尼的主要工作是拜訪客戶，因此她在總部沒有固定的辦公桌。“我使用的是輪用辦公桌，這對工作有利，因為在輪用辦公桌區(qū)域，我經(jīng)常碰到不同的同事。l

而且你有一個可以存放物品的地方?！眑

Headofficestaff

numbersbetweenl

1,200and1,500people,Palmersays.l

Thecompanyhasfourothermainl

officesintheUK.

Thenatureofthel

organisation,whichencompassessalesl

andmarketing,globalservices(thel

biggestdivision),developingmarkets,l

research

and

development

andl

manufacturing,

means

that

thel

opportunitiesat

thecompanyvaryl

fromserviceengineerstosalesrolesl

andconsultants.l

帕默說，公司總部擁有員工數(shù)1,200一1,500人，在英國還有四個主要分支機構(gòu)。公司包括四個部門:銷售和市場營銷部、環(huán)球服務部(最大的部門)、市場開發(fā)部、研發(fā)與生產(chǎn)部。其經(jīng)營性質(zhì)意味著在公司里能獲得各種不同的機會，可以當售后服務工程師，可以當銷售員，還可以當顧問。l

Perksincludeafinal-salarypensionl

schemeandvariousdiscountschemesl

Therewardandrecognitionschemeisl

alittledifferent,andrathernice:`Eachl

managerhasabudgeteveryyeartol

recogniseandrewardstall;’Palmerl

says.`Itcanbeintheformofameall

fortwo,orabottleofwine.Itcanbel

upto#1,000.

There'stherecognition,l

andthenthere'sputtingmoneybehindl

it.'l

其他福利還包括一個按最終薪水給付的養(yǎng)老金制度和各種折扣制度。嘉獎制度則頗有創(chuàng)意而且相當不錯?！八械慕?jīng)理每年都制定一個嘉獎員工的預算。”帕默說:“獎勵的形式可能是兩人共享的一餐飯，也可能是一瓶葡萄酒。獎勵的價值可能會達到1o00英鎊?！笔紫仁钦J可，認可后面則是金錢獎勵做后盾。l

Moloney,however,

likesthenon-l

cashrewards.`Xeroxtakescareofalll

itsstaff

butitalsorecognisesthel

peoplewhoputintheaddedeffort,'l

shesays.`Itoffersonce-in-a-lifetimel

incentivetrips,andrecentlyIorganisedl

asailingtripformyteam.'l

然而莫羅尼卻喜歡各種非現(xiàn)金形式的獎賞。“施樂公司關照所有的員工，同時對付出額外勞動的人們給予認可?！彼f:“施樂提供‘終身難忘’的旅游獎勵，最近我就剛剛為我的團隊組織了一次航海旅行?！眑

Theideaofworkingabroadwithl

thecompanyappealstoher,

andshel

saysthathercareergoalistobepartl

oftheseniormanagementteam.Here'sl

anotheremployee,itwouldseem,whol

isinitforthelonghaul.l

到施樂的海外公司工作是莫羅尼夢寐以求的事，她說她的職業(yè)生涯目標是成為l

高級管理層的一員?？雌饋恚@又將是一位長期為施樂公司鼎力效勞的員工了!l

文章提到的施樂公司員工享受的是哪些福利和獎勵?l

opportunitiesforpromotion提拔和升遷的機會l

trainingandstaff

development員工培訓和發(fā)展的機會l

apension養(yǎng)老金l

rewardandrecognitionscheme獎賞和認可計劃Task

2:Choosethebestanswer,

A,BorCforquestions1-5abouttheXeroxarticle.1.ThejournalistofthisarticlethinksthatA.staffatXeroxarenottellingthetruthaboutthecompany.B.Xeroxoffersgreatbenefitstostaff.C.peoplehaven’tworkedatXeroxlongenoughtoknowifit’s

agoodcompany.2.Wheredoesthecompanytendtofinditsnewmanagers?A.Fromexistingstaff.B.Ontrainingcourses.C.Onlyfromgraduates.3.Whydoesn’tKimMoloneyhaveherowndesk?A.Becausesheisn’timportantenough.B.Becausethereisn’tspaceatheadoffice.C.Becausesheoftentravelsandisawayonbusiness.4.

Aswellasrecognizingitsstaffthroughpromotion,XeroxA.givescashbonuses.B.providesanumberofperks.C.givesunpaidleavetotaketripsofalifetime.5.OnecommonfeatureofXeroxstaffisthattheytendA.toworkhard.B.togetpromoted.C.nottochangeemployer.常見的與take搭配的短語：1.takeafter與……相像eg.

Thebabytookafterhismother.2.takedown記下eg.

Take

downthenoteswhileyouarelistening.3.tobetakenfor被誤認為eg.tobetakenforaforeigner4.takeoff

打折eg.Shopearlyandwe’lltakeoff

20percent.5.takeon承擔eg.totakeonnewresponsibilities6.takeforgranted認為……理所當然eg.We

oftentakethesethingsforgranted.l

5.

Answersl

1take(Moloney'scomments)withapinchofsaltl

2takescareofl

3

Take

(CarolePaimer)l

4tookpartinl

5takesonl

6takesseriouslyl4).l1beganl2trademarkedl3becamel4hasbeenl5hasbeenworkingl6hasbeenl7tookpartl

5)l

1havebeenworkingl

2joinedl

3havehadl

4havebeenconsideringl

5hasexpanded/hasbeenexpanding(wearel

unsureiftheexpansionhasended)l

6completedl

7havebeenstudyingl

8hasagreedSpeaking:Askingquestionsaboutjobs0.Q:why/like/thecompany?Whydoyoulikethecompany?A:It’s

likeafamily.1.Q:long/working/thecompany?__w_o_r_k_in_g_f_o_r__t_h_e_c_o_m_p_a_n_y_?__HowlonghaveyoubeenA:

Two

years.Whendidyoujoin(thecompany)?2.Q:when/join?______________________________________A:In1978.3.Q:was/firstjob?____________________________________A:

A

projectmanager.4.Q:what/responsible?________________________________A:Growingandmaintainingcustomerrelationships.5.Q:where/based?____________________________________A:

AtUxbridge.Whatwasyourfirstjob?Whatareyouresponsiblefor?Whereareyoubased?Whatwouldyouliketodoin6.Q:would/like/inthefuture?t_h_e__f

u_t_u_r_e_?_________________A:Work

abroadandbepartoftheseniormanagementteam.Writing:ALetterofApplication1.在信中你必須簡要表達你對應聘工作感興趣的原因。2.告訴收信人你是從何處獲悉招聘信息，例如報紙廣告或電臺、廣告牌等。3.告訴對方你的教育背景、工作經(jīng)驗，甚至是與此有關的個人興趣、嗜好等。如果剛離開校門，也不妨告訴對方你曾做過何種暑期兼職工作，雖然并不一定有關聯(lián)，但起碼向?qū)Ψ奖硎灸憔哂幸欢ǖ墓ぷ髂芰Α?.提供你的個人資料，例如年齡、種族、婚姻情況、興趣愛好、你所參與的團體活動等。5.必要的話提供兩三個推薦人的姓名及其電話號碼。他們對你的為人及工作情況應有所了解，最好是你的前雇主或以前的老師。6.表示你很想獲得面試機會，如果你前去面試的時間有所限制，也需于信中說明，但不要把時間限制得太緊。7.措辭要禮貌，但不要太過分謙卑或拐彎抹角。表達盡量顯得客觀，不要過于自夸品學兼優(yōu)、工作態(tài)度認真等，這些應該是推薦人說的話，不是你自己說的話。8.以上內(nèi)容要根據(jù)實際情況進行增刪。Writing

求職信l

求職信常用表達：l

Beginning開頭l(I)Withreferencetoyouradvertisementin(newspaper)ofMay2foraclerk，Iof-l

fermyselfforthepost.本人于5月2日XX報上的廣告欄得知公司招聘一位職員，特l

寫信應聘。l(2)Inreplytoyouradvertisementintoday's(newspaper)foranaccountant，Iaml

writingtoap兩forthepost.拜讀今日x‘報上貴公司招聘會計的廣告，本人特寫信l

應聘該職。l(3)Ishouldliketo/Iwishtoapplyforthepositionmentionedinyouradvertisementl

in(newspaper)ofJuly22.本人想應聘貴公司7月22日在xx報上刊登的招聘職位。llIntroducingoneself;aboutageandexperience介紹自己的年齡和經(jīng)驗(1)

Ihavehad5years'

experiencewithacompanyasasalesman.本人曾在某公l

司擔任推銷員，前后有五年之久。l(2)

Iam25yearsofage，andhavehadtwoyears’experienceinmypresentpost，l

whichIamleavingtobettermyself.本人今年25歲，已在目前的職位工作兩年，為更l

上一層樓，準備離開此職位。l

Aboutpersonalability敘述個人的能力l

(1)IamagoodaccountantandhaveathoroughknowledgeoftheEnglishlanguage.l

本人是一個優(yōu)秀的會計員，同時對英文也頗為精通。l

(2)

Ihavereceivedagoodeducation，andknowEnglish，Spanishandshorthand.本l

人曾接受良好的教育，熟悉英語、西班牙語以及速記。l

Aboutenclosure附件l

(1)You

willfindenclosedanoutlineofmyeducationandbusinesstrainingandcop-l

iesoftwolettersofrecommendation.有關本人的學歷、工作經(jīng)驗等項的概要，附上兩l

封推薦函，請審閱。l

(2)

Enclosedpleasefindaresumeandaphoto.隨函寄上簡歷一份及相片一張。l

(3)

Iattachscheduleofmyqualificationandexperience.隨信附上我的履歷表。l

Aboutsalary薪酬待遇l

(1)Iamquitewillingtostartwithasmallsalary.起薪多少，本人并不計較。l(2)

Ishouldrequireasalaryof4,500amonthtobeginwith.本人希望，月薪由l

4,500元起薪。l

(3)ThesalaryIshouldrequirewouldbe60，000ayear,

plus1%commissiononl

allsales.關于薪金，本人希望年薪6萬元，同時獲得銷售額1%的分紅。llReasonsforleaving離職原因(1)MyreasonforleavingthecompanyisthatIwishtogetintotheadvertisingbusi-l

ness.本人離職的原因是希望在廣告業(yè)方面發(fā)展。(2)Iamleavingourofficetobewithmymotherandcareformyagedmotherinal

distantcity.我為照顧遠在異地的老母親而申請辭職。(3)MyreasonforleavingmypresentemploymentissimplebecauseIseenochancelll

ofadvancement.本人離職的理由很簡單，本人深知在原職位上沒有發(fā)展的機會。ll

Ending:

requestforaninterview結(jié)尾:請求面談l

(1)Ifyoudesireaninterview，Ishallbemosthappytocallinperson，onanydayl

andatanytimeyoumayappoint.如貴公司有意面試，本人一定遵照所指定的時日前l(fā)

往拜訪。l

(2)Shouldyouthinkfavorablyofmyapplication，kindlygrantmeaninterview.如l

對本人之應聘優(yōu)先考慮，懇請準予面試。l

(3)Ihopethatyouwillbekindenoughtoconsidermyapplicationfavorably.懇請惠l

予考慮本人之申請為盼。1.Readtheapplicationforajob.Writetheverbinbracketsinthepastsimple,presentperfectorpresentperfectcontinuous.DearSirorMadam,I____(see)youradvertforthepostofClientServicesExecutiveinyesterday'snewspaper

andIwouldliketoapplyfortheposition.AsyoucanseefrommyattachedCV,I____(work)formycurrentcompanyforovertwoyears.I____(join)MackintyreandCoin2007andsincethen,I____(have)manyopportunitiestodevelopmyskills.However,I____(consider)acareerchangewithanewchallengeforanumberofmonthsandthisseemsliketheperfectmomenttomakethatmove.Iseefromrecentpressreportsthatyourcompany____(expand)itsoperationsinChinaandthereforeIwouldliketodrawyourattentiontomydegreeinOrientalStudiesandMandarinwhichI____(complete)in2006.CombinedwithmycurrentMBA,whichI____(study)forpart-timeatthelocaluniversity,IfeelthatIwouldbeanassettoyourcompany.Pleasealsonotethatmycurrentmanager__(agree)towriteareferenceandcanbecontactedon02078576785.Ilookforwardtohearingfromyou.YoursfaithfullyDanielLewis2.Readthisadvertforajob.

You

wouldliketoapplyforitandhavewrittensomenotesaboutyourexperience.Usethenotestowritealetterofapplication(120-140words)similartotheoneabove.worked2yearsasreceptionistandsecretaryPersonal

Assistant

toOverseas

Sales

ManagercompletedcourseatcollegeWe

arecurrentlyseekingsomeonetoworkinabusyandexpandingdepartment.You

willhaveexperienceinsecretarialduties.GoodknowledgeofEnglishandatleastoneotherlanguagesispreferred.

You

willneedtotravelabroadwiththeSalesManagerandorganizelivedinRomesummer2006–fluentItalianbeenworkingfortravelagencyforlast6monthsschedules.Opportunitiesforpromotion.1.

DearSirorMadam信首的稱呼語，一般用于正式信件中，在正式的商務信函中一般稱呼對方為DearMr.

…或DearMs.…2.

Isawyouradvertforthepost…3.

Iwouldliketoapplyfor…(不能用Iwanttoapplyfor，語氣顯得太生硬)4.

attachedCV所附的履歷。CV為CurriculumVitae的縮寫。5.

workforatravelagency6.

workasareceptionistandsecretary7.

Pleasenotethat…一種常用的句型，在信件中用于提醒收信人注意的事項。8.

Ilookforwardtohearingfromyou.盼早日回復。這是信件結(jié)尾常用的表達法。9.

Yours

faithfully…在正式的商務信函中，一般要寫上姓名，不能單單使用名字，更不能用昵稱。PossibleAnswerDearSirorMadam,IsawyouradvertforthepostofPersonalAssistanttoOverseasSalesManagerinyesterday’snewspaperandIwouldliketoapplyfortheposition.AsyoucanseefrommyattachedCV,Ihavebeenworkingforatravelagencyforthelastsixmonths,whichIhavereallyenjoyed.BeforethatIworkedasareceptionistandsecretaryfortwoyears.IhaveagoodknowledgeofEnglishasIcompletedacourseatcollegeandIamalsofluentinItalianhavinglivedinRomeforthesummerin2006.Pleasenotethatmycurrentmanagerhasagreedtowritemeareference.Ilookforwardtohearingfromyou.Yoursfaithfully[student’sname]2.2

BusinessSkills

Presentingyourcompanyl

distributioncentre配送中心l

warehouse

n.倉庫l

holdingcompany控股公司l

callcentre呼叫中心，電話中心l

plant

n.工廠，(用于生產(chǎn)或生活的)成套設備，成套裝置，成套機械l

headquarter

n.總部l

subsidiary

n.子公司(指由母公司控制的，在東道國政府法律下登記的獨立法人)l

branch

n.分公司(指母公司的一個分支機構(gòu)或附屬機構(gòu)，在法律上和經(jīng)濟上沒有獨立性，不是法人)l

corporationn.公司，法人l

division

n.部門分支l

Turnover

營業(yè)額，銷售量l

Documentmanagement資料管理，文檔管理l

Innovativetechnology創(chuàng)新技術l

chart

n.圖表l

revenue

n·收人，收益l

researchanddevelopment(簡稱R&D)研制和開發(fā)，研發(fā)l

missionstatement宗旨宣言，目標宣言，公司所制定的目標或宗旨l

factsheet情況說明書Vocabulary:

Company

Terms公司術語Work

inpairs.Playthisgame.You

eachhavefivewords.Preparethreedefinitionsofeachwordbutonlyonedefinitioniscorrect.Forexample,ifthewordis“turnover”,yourthreedefinitionsmightbe:每個人分別得到5個術語。為每個術語準備三個定義，其中只有一個是正確的。例如，假設該術語是turnover,你可能會準備以下三個定義:l

A

acompany'stotalprofits公司的總收益l

Bacompany'stotalcosts公司的總成本l

Cacompany'stotalspending公司的總開銷Your

partnershouldguessthatanswer

A

iscorrect.Hereareyourfivewordseach:Student

A:

distributioncenter,warehouse,holdingcompany,callcenter,plantStudent

B:

headquarters,subsidiary,branch,corporation,divisionl1)

distributioncentre貨物發(fā)送出去銷售的地方，發(fā)貨中心l2)

warehouse存放商品的地方，倉庫l3)

holdingcompany持有多數(shù)股份的控制其他公司的公司，控股公司l4)

callcentre員工通過電話把信息告訴顧客的地方，電話服務中心l5)

plant有機器的廠房，工廠l1)

headquarters公司的總辦公處，總部l2)

subsidiary由控股公司擁有的公司，子公司l3)

branch一家大公司的某個辦事處或集團，分支l4)

corporation由幾個公司構(gòu)成的集團，集團公司l(5)

division一家大公司中分離的部分，分公司Listening:APresentationaboutXeroxTask

1:CanyousayallthefollowingfiguresfromthekeyfactsabouttheXeroxCorporation?XeroxKey

Facts:16,000,000,000

_s_ix_t_e_e_n_b_i_l

l_io_n_________________978,000,000

n_i

n_e_

_h_u_nd_r_e_d__a_nd__s_e_v_e_nt_y_-_e_ig_h_t_m__i

l_lion16055,000?46_o_n_e_h_u_n_d_r_e_d_a_n_d__si_x_t_y___________f_if_t_y_-_f_i

v_e_t_h_o_u_s_a_nd_______________h_al_f__________________________f

o_u_r__________________________si_x_________________________5,000,000,000

__fi_v_e_b_i_ll_i

o_n___________________2,000,000,000

__tw_

_o_b_il_li_o_n___________________1906__n

i_n_e_t_e_en__o_h_s_i_x_______________112,000,000,000_o_n_e_h_u_n_d_r_e_d_a_n_d__t_w_e_l

v_e_b_i_ll_i

o_n___Task

2:Listentothepresentationandwritewhateachrefersto.XeroxKey

Facts:16,000,000,000

__t_u_r_n_ov_e_r____________________978,000,000

__f_in_a_l_i_n_co_m__e_________________16055,000?46__c_o_u_n_tr_i_e_s_____________________e_m_p_l_o_y_ee_s_____________________h_a_l

f__o_f_5_5_,_0_0_0_i_n_t_h_e_U_

_S_A________d_i_v

i_s_io_n_s______________________6_%__of__r_e_ve_n_u_e__d_e_d_i

c_a_t_e_d_t_o_______r_e_s_e_a_r

c_h__&_d_e_v_e_l_op_m__e_n_t_______5,000,000,000

__d_o_ll_a_r_s_r_e_v_e_nu_e__i

n__E_u_ro_p_e_______2,000,000,000

__d_o_ll_a_r_s_r_e_s_t_o_f_w_o_r_l_d_r_e_v_e_nu_e____1906__c_o_m_p_a_n_y_f_o_u_n_d_e_d_____________112,000,000,000__t_o_t_a_l

_m_a_r_k_et________________l2

2.2聽三個介紹施樂公司的片斷。發(fā)言者談到施樂公司時用了練習1中的哪些術語?lInformationoflistening:l1.theworld'slargestdocumentmanagementcompany世界上最大的文件管理公司l(這里指施樂公司。)l

2.WithturnoverofnearlysixteenbilliondollarstheXeroxCorporationdevelopsandmar-l

ketsinnovativetechnologieswithproductsandsolutionsthatcustomersdependupontol

getthebestresultsfortheirbusiness·施樂公司有近160億美元的營業(yè)額，公司擁有創(chuàng)新技術，它開發(fā)了新產(chǎn)品和新的解決方案并將其投放市場，顧客依賴這些l

產(chǎn)品和方案在商務活動中獲得最佳的效益。其中turnover意為“營業(yè)額”，該片段中出現(xiàn)的關于turnover的詞組還有theturnoverforlastyear，意為“去年的營業(yè)額”。ldevelopandmarket…開發(fā)并投放市場。market在這里作為動詞，意思為“投l·放市場”。lThisnextchartshowsyouhowthecorporationisspiltintofourdivisions.下一張圖表顯示公司是怎樣分成四個分支的。besplit

into…意為“分成……”。l

Notethatsixpercentofrevenuewasdedicatedtoresearchanddevelopmentlastyearasl

thekeypartofourmissionstatementis，andIquote，"tohelppeoplefindbetterwaysl

todogreatwork.”注意，去年我們收人的6%投人到研發(fā)中，因為我們公司宗旨l

的關鍵部分是，我引用一下，“幫助人們找到更好的方式來完成偉大的工作”。l2.2answer：lheadquarters

corporation

divisionsListeningScriptExtract1:Goodmorningandthanksforcoming.

Today

I’dliketotellyouabouttheworld’slargestdocumentmanagementcompany.

WithaturnoverofnearlysixteenbilliondollarstheXeroxCorporationdevelopsandmarketsinnovativetechnologieswithproductsandsolutionsthatcustomersdependupontogetthebestresultsfortheirbusiness.Inmybriefpresentationwe’llbeginbylookingatsomeofthekeyfiguresbehindthecompany’ssuccessandhowthecompanyisstructured.

ThenI’llgiveanoverviewofXeroxaroundtheworldandfinallyI’dliketotalkaboutsomeofthetrendsaffectingourmarketanditsfuturegrowth.Ifyouhaveanyquestions,I’llbehappytoanswerthemattheend.So,hereyoucansee,theturnoverforlastyearwasnearlysixteenbilliondollars,withafinalincomeof978milliondollars.We

operatedfromourheadquartersinRochesterNew

York

Statein160countrieswith55,000employees,withoverhalfofthoseintheUSA.

Thisnextchartshowsyouhowthecorporationissplitintofourdivisions.Firstofallthere’sXeroxGlobalServices…Extract2:

Andfinallythere’sXeroxInnovationwithfivecentersintheUnitedStates,CanadaandEurope.Notethatsixpercentofrevenuewasdedicatedtoresearchanddevelopmentlastyearasthekeypartofourmissionstatementis,andIquote,‘tohelppeoplefindbetterwaystodogreatwork’.Ok,let’smoveontolookatXeroxaroundtheworldinalittlemoredetail.

Take

alookatthischart,whichshowsrevenuebyregion.SoabouthalfourrevenueisfromtheUSmarket.

ThenEuropewithoverfivebilliondollarsandtherestoftheworldwithovertwo.OnethingI’dliketopointoutis…Extract3:Finally,

howisthemarketforthedocumentindustrylooking?Well

itwouldbeunrecognizabletothepeoplewhofoundedtheoriginalcompanyin1906andevencomparedto