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2000年國際貿(mào)易術(shù)語解釋通則E組(發(fā)貨)EXW工廠交貨(?…??指定地點(diǎn))F組(主要運(yùn)費(fèi)未付)FCA貨交承運(yùn)人(「??…指定地點(diǎn))FAS船邊交貨(??…??指定裝運(yùn)港)FOB船上交貨(??…??指定裝運(yùn)港)C組(主要運(yùn)費(fèi)已付)CFR成本加運(yùn)費(fèi)(?'??…指定目的港)CIF成本、保險(xiǎn)費(fèi)加運(yùn)費(fèi)付至(……指定目的港)CPT運(yùn)費(fèi)付至(??…??指定目的港)CIP運(yùn)費(fèi)、保險(xiǎn)費(fèi)付至(……指定目的地)D組(到達(dá))DAF邊境交貨(??…??指定地點(diǎn))DES目的港船上交貨(……指定目的港)DEQ目的港碼頭交貨(……指定目的港)DDU未完稅交貨(「??…指定目的地)DDP兀稅后交貨(「??…指定目的地)Co.,Ltd.是limitedliabilitycompany有限責(zé)任公司corporation在郎文商業(yè)詞典中的解釋就是“股份有限公司”縮寫:Corp.Inc=Incorporated股份有限公司請(qǐng)求建立商業(yè)關(guān)系WehaveobtainedyournameandaddressfromAristoShoes,Milan自米蘭職權(quán)里斯托鞋類公司取得貴公司和地址wearewritingtoenquirewhetheryouwouldbewillingtoestablishbusinessrelationswithus.特此修函,祈能發(fā)展關(guān)系。Wehavebeenimportersofshoesformanyyears.多年來,本公司經(jīng)營鞋類進(jìn)口生意Atpresent,Weareinterestedinextendingourrangeandwouldappreciateyourcataloguesandquotations.現(xiàn)欲擴(kuò)展業(yè)務(wù)范圍,盼能惠賜商品目錄和報(bào)價(jià)表。Ifyourpricesarecompetitivewewouldexpecttotransactasignificantvolumeofbusiness.如價(jià)格公道,本公司必大額訂購。Welookforwardtoyourearlyreply.煩請(qǐng)?jiān)缛召n復(fù)。Verytrulyyours此致回復(fù)對(duì)方建立商業(yè)關(guān)系的請(qǐng)求Thankyourforyourletterofthe16thofthismonth.Weshallbegladtoenterintobusinessrelationswithyourcompany.本月16日收到有關(guān)商務(wù)關(guān)系的來函,不勝欣喜。Incompliancewithyourrequest,wearesendingyou,underseparatecover,ourlatestcatalogueandpricelistcoveringourexportrange.謹(jǐn)遵要求另函奉上最新之出口商品目錄和報(bào)價(jià)單。Paymentshouldbemadebyirrevocableandconfirmedletterofcredit.款項(xiàng)煩請(qǐng)以不可撤銷保兌之信用狀支付。Shouldyouwishtoplaceanorder,pleasetelexorfaxus如欲訂貨,請(qǐng)電傳或傳真為盼。此致敬禮請(qǐng)求擔(dān)任獨(dú)家代理Wewouldliketoinformyouthatweactonasoleagencybasisforanumberofmanufacturers.本公司擔(dān)任多家廠家的獨(dú)家代理WespecializeinfinishedcottongoodsfortheMiddleeasternmarket:Ouractivitiescoveralltypesofhouseholdlinen.專營精制棉織品,包括各燈家用亞麻制品,行銷中東。Untilnow,wehavebeenworkingwithyourtextilesdepartmentandourcollaborationhasprovedtobemutuallybeneficial與貴公司向有業(yè)務(wù)聯(lián)系,互利互作。貴公司紡織部亦十分了解有關(guān)業(yè)務(wù)合作之情況。Pleaserefertothemforanyinformationregardingourcompany.WeareveryinterestedinanexclusivearrangementwithyourfactoryforthepromotionofyourproductsinBahrain.Welookforwardtoyourearlyreply.盼望能成為貴公司獨(dú)家代理,促銷在巴林市場(chǎng)的貨品。上述建議,煩請(qǐng)?jiān)缛召n復(fù),以便進(jìn)一步聯(lián)系合作。拒絕對(duì)方擔(dān)任獨(dú)家代理Thankyouforyourletterof1Septembersuggestingthatwegrantyouasoleagencyforourhouseholdlinens.9月1日有關(guān)建議擔(dān)任家用亞麻制品獨(dú)家代理的來信收悉。謹(jǐn)致衷心謝意。Iregrettosaythat,atthisstage,suchanarrangementwouldberatherpremature.Wewould,however,bewillingtoengageinatrialcollaborationwithyoucompanytoseehowthearrangementworks.目前時(shí)機(jī)尚未成熟,不能應(yīng)允該安排深感抱歉。然而,本公司樂意與貴公司先試行合作,為今后合作打下基礎(chǔ)。Itwouldbenecessaryforyoutotestthemarketforourproductsatyouend.Youwouldalsohavetobuildupamuchlargerturnovertojustifyasoleagency.為證明擔(dān)任獨(dú)家代理的能力,貴公司宜上述貨品作市場(chǎng)調(diào)查,研究是否可擴(kuò)大現(xiàn)有之營業(yè)額。Weenclosepricelistscoveringalltheproductsyouareinterestedinandlookforwardtohearingfromyousoon.奉上該貨品之報(bào)價(jià)單,敬希查照。專此候復(fù)。同意對(duì)方擔(dān)任獨(dú)家代理Thankyouforyourletterof12Aprilproposingasoleagencyforourofficemachines.4月12日建議擔(dān)任為公室器具之獨(dú)家代理來信已經(jīng)收悉。Wehaveexaminedourlongand,Imustsay,mutuallybeneficialcollaboration.WewouldbeverypleasedtoentrustyouwiththesoleagencyforBahrain.過去雙方合作皆互利互助,能獲您的眷顧作我公司于巴林的獨(dú)家代理,殊感榮幸。Fromourrecords,wearepleasedtonotethatyouhavetwoserviceengineerswhotooktrainingcoursesatourMilanfactory.據(jù)知您公司兩服務(wù)技師曾到我公司米蘭工廠受訓(xùn)。thesoleagencywillnaturallybecontingentonyoumaintainingqualifiedaftersalesstaff.相信您公司在取得代理權(quán)后,仍會(huì)繼續(xù)注重合格售后服務(wù)人員的訓(xùn)練。Wehavedrawnupadraftagreementthatisenclosed.Pleaseexaminethedetailedtermsandconditionsandletusknowwhethertheymeetwithyourapproval.現(xiàn)隨信附上協(xié)議草稿,請(qǐng)查實(shí)各項(xiàng)條款,惠復(fù)是盼。Onapersonalnote,ImustsaythatIamdelightedthatweareprobablygoingtostrengthenourrelationship.能加強(qiáng)業(yè)務(wù),我亦感到欣喜IhaveverypleasantmemoriesofmylastvisittoBahrainwhenyouentertainedmesodelightfully.IlookforwardtoreciprocatingonyournextvisittoMilan.Myverybestwishestoyouandyourwife.前次到訪巴林,蒙盛情款待,不勝感激。祈盼您蒞臨米蘭時(shí),容我一盡地主之誼借引薦建立業(yè)務(wù)關(guān)系A(chǔ)tthebeginningofthismonth,IattendedtheHarrogatetoyfair.Whilethere,IhadaninterestingconversationwithMr.DouglasGageofEdutoysplcaboutselectinganagencyforourteachingaids.本月初參觀哈洛加特玩具交易會(huì)時(shí)有幸與教育玩具股份有限公司的道格拉斯■蓋齊先生一談,提及本公司正物色代理人推廣教學(xué)器材一事。Douglasdescribedyourdynamicsalesforceandinnovativeapproachtomarketing.Heattributedhisowncompany'ssuccesstoyourexcellentdistributionnetworkwhichhasservedhimforseveralyears.WeneedanorganizationlikeyourstolaunchourproductsintheUK.Ourteachingaidscoverthewholefieldofprimaryeducationinallsubjects.Ourpatented‘Matrix’mathapparatusisparticularlysuccessful.YoumayhavereservationsaboutAmericanteachingaidssuitingyourmarket.ThisisnotaproblemsincewehaveacompleterangeofBritishEnglishversions.IencloseanillustratedcatalogueofourBritishEnglisheditionsforyourinformation.Pleaseletmehaveyourreactionstothematerial.IshallbeinLondonduringthefirsttwoweeksofOctober.Perhapswecouldarrangeameetingtodiscussourproposal.蓋齊先生贊揚(yáng)貴公司積極推廣產(chǎn)品,不斷推出新的推銷方法,并把其公司的成就歸于貴公司完善的經(jīng)銷網(wǎng)絡(luò)。貴公司的經(jīng)驗(yàn),正能替本公司在英國經(jīng)銷產(chǎn)品。本公司生產(chǎn)初級(jí)教育各學(xué)科的教育器村、專利產(chǎn)品梅特里克教學(xué)器材更傲視同儕。除美國教學(xué)器材外,亦備有全套英式英語版教材,適合當(dāng)?shù)厥袌?chǎng),貴公司無需憂慮切合市場(chǎng)需求。現(xiàn)附上配有插圖的英式英語版教材目錄,盼抽空細(xì)閱,并賜知寶貴意見。本人擬于10月頭兩星期前往倫敦,未知能否安排會(huì)面,就以上建議作一詳談?此致敬禮邀請(qǐng)參觀貿(mào)易展覽會(huì)Manythanksforyourletterandenclosuresof12September.WewereveryinterestedtohearthatyouarelookingforanUKdistributorforyourteachingaids.多謝9月12日的來信和附件。獲悉貴公司有意物色英國銷售商推廣教學(xué)輔助設(shè)備,甚感興趣。Wewouldliketoinviteyoutovisitourbooth,,atnextmonth'sLondonToyFair,atEarl'scourt,whichstartson2October.本公司將于10月2日于厄爾大樓舉行的聳敦玩具商品交易會(huì)上展示產(chǎn)品,誠邀貴公司派員參觀設(shè)于46號(hào)之?dāng)偽?。Ifyouwouldliketosetupanappointmentduringnonexhibithallhourspleasecallme.如能安排于非展出時(shí)間面談,煩請(qǐng)電復(fù)。Icanthenarrangeforoursensorstafftobepresentatthemeeting.Welookforwardtohearingfromyou.定必委派高層人員赴會(huì)。等候復(fù)音。與過去有貿(mào)易往來的公司聯(lián)系WeunderstandfromourtradecontactsthatyourcompanyhasreestablisheditselfinBeirutandisonceagaintradingsuccessfullyinyourregion.從同行中獲悉貴公司貝魯特復(fù)業(yè),生意發(fā)展迅速。得聞喜訊,不勝歡欣。Wewouldliketoextendourcongratulationsandofferourverybestwishesforyourcontinuedsuccess.謹(jǐn)祝業(yè)務(wù)蒸蒸日上。BeforethewarinLebanon,ourcompanieswereinvolvedinalargevolumeoftradeinourtextiles.Weseefromourrecordsthatyouwereamongourbesttemcustomers.黎巴嫩戰(zhàn)事發(fā)生前雙方曾有多宗紡織品交易;貴公司更是本公司十大客戶之一。WeverymuchhopethatwecanresumeourmutuallybeneficialrelationshipnowthatpeacehasreturnedtoLebanon.現(xiàn)今戰(zhàn)事平息,亟盼能重展雙方互惠的業(yè)務(wù)聯(lián)系。Sincewelasttraded,ourlineshavechangedbeyondrecognition.WhiletheyreflectcurrentEuropeantasteinfabrics,someofourdesignsarespecificallytargetedattheMiddleEasternmarket.自上次合作至令,產(chǎn)品款式變化極大。除了有迎合歐洲人口味的款式這外,亦有專門為中東市場(chǎng)而設(shè)計(jì)的產(chǎn)品。Asaninitialstep,Iencloseourillustratedcatalogueforyourperusal.Shouldyouwishtoreceivesamplesforcloserinspection,wewillbeveryhappytoforwardthem.Welookforwardtohearingfromyou.現(xiàn)奉上配有插圖的商品目錄供初步參考。職需查看樣本,還望賜知。確認(rèn)約會(huì)Iwouldliketoconfirmourappointmenttodiscussthepossibilityofmergingourdistributionnetworks.Iamexcitedoftheprospectofexpandingourtrade.Asagreed,WewillmeetofourofficeinbondstreetatMonday20March.Ihavescheduledthewholedayforthemeeting.Ifforanyreasonyouareunabletoattend,pleasephonemesothatwecanmakealternativearrangements.Pleaseletmeknowifyouwouldlikeourofficetoarrangehotelaccommodation.Ilookforwardwithgreatpleasuretoourmeeting.承蒙拔冗講討論合并雙方銷售網(wǎng),以擴(kuò)大貿(mào)易發(fā)展范圍,深感興奮?,F(xiàn)特修函確定會(huì)議日程。謹(jǐn)于3月20日星期一在邦德街辦公室候教,請(qǐng)貴公司代表于當(dāng)日早上9時(shí)蒞臨指導(dǎo)。若因故未能抽空出席,煩請(qǐng)致電告知,以便另行安排會(huì)晤。未知是否需代為安排旅館膳宿?請(qǐng)盡早賜知,以便早作準(zhǔn)備,款待貴客。謹(jǐn)此預(yù)祝會(huì)談成功。感謝客戶訂貨Thankyouforyourorderno,464of20september.Themodelsyouselectedfromourshowroomwentouttodayundermypersonalpackageisbeingairfreghtedtoyouonrelevantdocumentationisenjoyedmeetingyouandhopethatthisorderrepresentsthebeginningofalongandprosperousrelationshipbetweenourcompanies.Thenexttimeyouvisitus,pleaseletmeknowinadvancesothatIcanarrangealuchforyouwithourdirectors.Sincerelyyours謝謝9月20日第464號(hào)定單。今天我已新自監(jiān)督發(fā)送您自展覽室挑選的產(chǎn)品。該產(chǎn)品隨附有關(guān)文件經(jīng)瑞士航空公司運(yùn)送。很榮幸與你會(huì)面,衷心希望是次定單能加強(qiáng)雙方的關(guān)系。下次到訪前,煩請(qǐng)賜知,俾能安排與本公司董事共進(jìn)午餐。向長期客戶推銷新產(chǎn)品Iencloseanillustratedsupplementtoourcatalogue.Itcoversthelatestdesignswhicharenowavailablefromstock.Wearemostgratifiedthatyouhave,forseveralyeas.Includeaselectionofourproductsinyourmail-ordercatalogues.Theresultingsaleshavebeenverysteady.Webelievethatyouwillfindournewdesignsmostattractive.Theyshouldgetaverygoodreceptioninyourmarket.Onceyouhavehadtimetostudytheupplement,pleaseletusknowifyouwouldliketotakethematterfurther.Wewouldbeveryhappytosendsamplestoyouforcloserinspection.Foryourinformation,weareplanningarangeofclassicalEnglishdinnerserviceswhich,shoulddowellintheNorthAmericanmarket.Wewillkeepyouinformedonourprogressandlookforwardtohearingfromyou.隨函寄奉配有插圖的商品目錄附頁,介紹最新設(shè)計(jì)的產(chǎn)品。貴公司的郵購目錄多年來收錄本公司產(chǎn)品,產(chǎn)品銷售成績理想,特此致以深切謝意。最新設(shè)計(jì)的產(chǎn)品巧奪天工,定能吸引顧客選購。煩請(qǐng)參閱上述附頁,需查看樣本,請(qǐng)賜復(fù),本公司樂意交勞。本公司現(xiàn)正設(shè)計(jì)一系列款式古典的英國餐具,適合北美市場(chǎng)需求。如感興趣,亦請(qǐng)賜知。愿進(jìn)一步加強(qiáng)聯(lián)系,并候復(fù)音。為商貿(mào)指南兜攬廣告Thankyouforyourbusiness.Youarecurrentlyrepresentedinourdirectory.ThisistheonlydirectoryofitskindwhichreachesallcompaniesinthebuildingandconstructionindustryintheUK.Advertisinginourdirectorywasawisemoveonyourpart.WearecurrentlycompilinganeweditionofthedirectorywhichwillbepublishedinAprilneweditionwillbeexpandedtoincludemajormanufacturersofplumbingequipmentintheEuropeanCommunity.Forpropercoverageinthedirectory,yououghttoappearinmorethanonecategory.Ifyoudooptforamultiplelisting,youwillbeabletobuyspaceinadditionalcategoriesathalfprice.Youcanbeassuredthattheneweditionwillbeonthedesksofallthemajordecisionmakersinthebuildingandhardwaretrades.Pleasecompletetheenclosedformandreturnitwiththeappropriatefee.Thanksagainforyourbusines衷心感謝惠顧。貴公司商號(hào)已刊登在本公司的商貿(mào)指南中。該指南乃唯一覆蓋英國全部建筑公司的刊物,在此刊登廣告確是明智之舉?,F(xiàn)下籌備1998年4月版的貿(mào)易批南,新版會(huì)羅列歐洲貢同體的主要鉛管業(yè)制造商。為達(dá)到出色的宣傳效果,貴公司宜考慮在不同類別刊登廣告。如蒙惠顧,除首個(gè)廣告外,其余類別的廣告將可獲半價(jià)優(yōu)惠。該指南將分送給所有建筑公司和五金器具公司主管。煩表填妥隨附表格,連同廣告費(fèi)用一并寄回。專此盼候佳音。請(qǐng)求客戶作推薦人Thankyouforyourletterof2November.Wearedelightedtohearthatyouaretopleasedwiththerefurbishmentofyourhotel.Asyourknow.inourlineofwork,wedependongood,reportsaboutourprojectstowinfurtherbusiness.Ourclientsalwaysshoparoundandlookforreferencesbeforecommittingthemselves.Withyourpermission,wewouldliketouseyourhotelasareferencewhenwediscusssimilarrefurbishmentsinthehotelindustry.Wouldyouagreetooursuggestingthatfutureclientsshouldcallyou?Itwouldalsobemosthelpfulifwecouldoccasionallybringaclienttolookatyourhotel.Wewould,ofcourse,stayovernightat'llcallyounextweektohearyourreaction.Thanksagainforyoukindwords.從11月2日的來函得悉閣下對(duì)貴飯店的整修感到滿意,此消息對(duì)本公司實(shí)是一鼓勵(lì)。設(shè)計(jì)行業(yè)重視聲譽(yù),客人在選擇設(shè)計(jì)公司時(shí)必然會(huì)有所比較。如蒙允許,本公司欲請(qǐng)貴飯店作推薦人,證明有關(guān)整修的質(zhì)素。未知可否讓其他客戶來電垂詢?此外,如獲允準(zhǔn)間或聯(lián)同客戶前來參觀貴飯店整修,定必有莫大幫助。當(dāng)然,本公司會(huì)預(yù)訂房間,至少留宿一晚。通知客戶價(jià)格調(diào)整Weencloseournewcatalogueandpricelist.Therevisedpriceswillapplyfrom1April1997.Youwillseethattherehavebeennumberofchangesinourproductrange.Anumberofimprovedmodelshavebeenintroduced.Outrangeofwashingmachineshasbeencompletelyrevamped.Manypopularlines,however,havebeenretainedunchanged.Youwillbeawarethatinflationisaffectingindustryasawhole.Wshavebeenaffectedlikeeveryoneelseandsomepriceincreaseshavebeenunavoidable.Wehavenot,however,increasedourpricesacrosstheboard,Inmanycases,thereisasmallpriceincrease,butinothers,noneatall.Wecanassureyouthatthequalityofourconsumerdurableshasbeenmaintainedatahighstandardandthatourservicewillcontinuetobefirstclass.Welookforwardtoreceivingyourorders.謹(jǐn)謝上新的商品目錄和價(jià)格表。修訂價(jià)格定于1997年4月1日起生效。產(chǎn)品系列有一大革新,增加了不少改良的型號(hào),扒出一系列新款的洗衣機(jī),但許多款的開動(dòng)號(hào)仍保持不變。通貨膨脹影響整個(gè)工業(yè)連帶令貨品價(jià)格上漲。雖然如此,本公司并未全面提升價(jià)格,調(diào)整幅度亦不大。本公司堅(jiān)守一貫信念,務(wù)求出產(chǎn)優(yōu)質(zhì)之耐用消費(fèi)品,迎合顧客的需要。謝謝貴公司多年惠顧,盼繼續(xù)合作。說明價(jià)格調(diào)整原因Iencloseournewpricelist,whichwillcomeintoeffect,fromtheendofthismonth.Youwillseethatwehaveincreasedourpricesonmostmodels.Wehave,however,refrainedfromdoingsoonsomemodelsofwhichweholdlargestocks.Wefeelweshouldexplainwhywehaveincreasedourprices.Wearepaying10%moreforourrawmaterialsthanwewerepayinglastyear.Someofoursubcontractorshaveraisedtheirbyasmuchas15%.Asyouknow,wetakegreatprideinourmachinesandarejealousofthereputationforqualityanddependabilitywhichwehaveachievedoverthelast40years.Wewillnotcompromisethatreputationbecauseofrisingcosts.Wehope,thereforedecidedtoraisethepriceofsomeofourmachines.Wehopeyouwillunderstandourpositionandlookforwardtoyourorders.現(xiàn)謹(jǐn)附上本公司新價(jià)格表,新價(jià)格將于本月底生效。除了存貨充裕的商品外,其余大部分貨品均已調(diào)升價(jià)格。是次調(diào)整原因是原材料價(jià)格升幅上漲10%口,一些承包商的價(jià)格調(diào)升到15%。過去40年,本公司生產(chǎn)的機(jī)器品質(zhì)優(yōu)良、性能可靠。今為確保產(chǎn)品質(zhì)量,唯有稍為調(diào)整價(jià)格。上述情況,還望考慮。愿能與貴公司保持緊密合作?;貜?fù)感謝信Wegreatlyappreciateyourletterdescribingtheassistanceyoureceivedinsolvingyourair-conditioningproblems.Wearenowinourfiftyyearofoperation,andwereceivemanyletterslikeyourindicatingahighlevelofcustomersatisfactionwithourinstallation.Wearepleasedthatourtechnicalstaffassistedyousocapably.Wewouldlikeyoutoknowthatityouneedtocontactusatanytimeinthefuture.Ourengineerswillbeequallyresponsivetoyourrequestforassistance.Ifwecanbeofservicetoyouagain,pleaseletusknow.Thankyouagainforyourverykindletter.承蒙來信贊揚(yáng)本公司提供的空調(diào)維修工程服務(wù),欣喜不已。五年前開業(yè)至今,屢獲客戶來函嘉獎(jiǎng),本公司榮幸之至。欣悉貴公司識(shí)技術(shù)人員的服務(wù),他日苛有任何需要,亦請(qǐng)與本公司聯(lián)絡(luò),本公司定當(dāng)提供優(yōu)秀技師,竭誠效勞。在此謹(jǐn)再衷心感謝貴公司的贊賞,并請(qǐng)繼續(xù)保持聯(lián)絡(luò)。請(qǐng)客戶征詢其它公司Thankyouforyourenquiryof5Mayconcerningsilkblouses.WeregrettosaythatwedonotmanufactureclothingtoyourowndesignstothehighestEuropeanstandards:SwanTextilescorporationTheindustrialzoneShekouWesupplythefactorwithalltheirsilkmaterials,Iencloseaswatchofourstockmaterialsforyourexamination.Shouldyoudesireanyofthesesamplesmadeupintofinishedproducts,wecansupplytheswanfactorywiththem.Wehopethatthiswillbeofhelptoyouandwishyoueverysuccessinyourbusinessdealings.謝謝5月5月日來函查詢關(guān)于纖綢罩衫的事宜。本公司只生產(chǎn)纖綢布料,供應(yīng)紡織品批發(fā)商和制造廠家,并沒有制造成衣,因而未能接受貴公司訂貨,謹(jǐn)致萬分歉意然而,本公司樂意推薦本地一家生產(chǎn)優(yōu)質(zhì)男裝的工廠,相信可按貴公司設(shè)計(jì)的款式制造符合歐洲最高標(biāo)準(zhǔn)的服裝:蛇口工業(yè)區(qū)天鵝紡織品公司。該廠的絲綢布料全由本公司供應(yīng),隨函了什樣本以供查閱,如貴公司認(rèn)為適合,本公司樂意負(fù)責(zé)供應(yīng)所需布料。愿上資料對(duì)貴公司有所幫助。謹(jǐn)祝生意興隆,事事順達(dá)。改善服務(wù)Thankyouforyourletterof26January.Iapologizeforthedeliveryproblemsyouhadwithuslastmonth.Ihavehadameetingwithourproductionandshippingmanagerstoworkoutabettersystemforhandlingyouraccount.Weknowwemadeamistakeonyourlastorder.Althoughwereplaceditforyou.wewanttomakesureitdoesnothappenagain.Wehavedevisedtheenclosedchecklisttouseforeachofyourfutureorder.Itincludesyourfirm'sparticularspecifications,packingrequirementsandmarkinginstructions.Ibelievecanserviceyourcompanybetterandhelpyouoperationsrunmoresmoothlywiththissafeguard.Pleasecontactusifthereareanyadditionalpointsyouwouldlikeustoinclude.感謝1月26日來信。對(duì)上月貴公司更換所需貨品,唯恐類似事件再發(fā)生,本公司生產(chǎn)、運(yùn)輸和出口部經(jīng)理已商議制訂更有效方法處理貴公司事務(wù),并為此特別設(shè)計(jì)清單。隨信奉上該清單,供貴公司今后訂貨之用。當(dāng)中包括特殊規(guī)格、包裝要求和樗說明等欄目,相信此舉有助本公司提供更佳服務(wù),促進(jìn)雙方合作。如欲增設(shè)任何欄目于該清單上,懇求惠示。拒絕客戶的要求Thankyouforyourenquiryof25arealwayspleasedtohearfromavaluedregrettosaythatwecannotagreetoyourrequestfortechnicalinformationregardingoursoftwaresecurityfactis,thatmostofourcompetitorsalsokeepsuchinformationprivateandsincerelyhopethatthisdoesnotinconvenienceyouinanythereisanyotherwayinwhichwecanhelp.donothesittetocontactusagain.8月25日信收悉,謹(jǐn)此致謝。來信要求本公司提供有關(guān)軟件保密系統(tǒng)的技術(shù)資料,但鑒于同行向來視該等資料為機(jī)密文件,本公司亦不便透露,尚祈見諒。我真誠地希望這樣不會(huì)對(duì)貴公司造成不便。如需本公司協(xié)助其他事宜,歡迎隨時(shí)賜顧垂詢。祝業(yè)務(wù)蒸蒸日上!應(yīng)付難辦的客戶Wehavebeendoingbusinesstogetherforalongtimeandwevalueourrelationshipoflate,wehavenotbeenabletoprovidethekindofservicewebothwant.Theproblemisthatyourpurchasingdepartmentischangingordersaftertheyhavebeenplaced.Thishasledtoconfusionandfrustrationforbothofourcompanies.Inseveralinstances.youhavereturnedgoodsthatwereoriginallyordered.Tosolvetheproblem,Iproposethatonreceiptofanorder,oursalesstaffcontactyoutoverifyit.Ifyoudecideonanychanges,wewillamendtheorderandfaxyouacopysothatyoucancheckit.Itrustthissystemwillcutdownondelaysanderrors,andallowouroperationstorunsmoothly.承蒙多年惠顧,本公司感激萬分。然近來合作出現(xiàn)問題,令服務(wù)水準(zhǔn)未能符合對(duì)方要求,本公司為此提憂不已。貴公司采部發(fā)出定單后,再三更改內(nèi)容;更有甚者,屢次退回訂購之貨品,導(dǎo)致了雙方公司工作中的混亂和困惑。為避免問題日趨嚴(yán)重,特此在接到定單后,由本公司銷售人員與貴公司復(fù)核。若需作出改支,本公司把定單修改后電傳副本,供貴公司查核。盼望上述辦法經(jīng)受減少延誤,促進(jìn)雙方業(yè)務(wù)發(fā)展。祝賀新公司成立IthasjustcometoourattentionthatyouhavelatelyopenedyournewEuropeanheadquartersinBrussels.Congratulationsonyourboldventure.Asyouknow,ourcompanieshavehadalongbusinessassociationintheUK.WelookforwardtocollaboratingwithyouinyourEuropeanventure.Pleaseletusknowifwecanbeofanyassistancetoyou.Wewillbedelightedtohelp.Wewishyouthebestofluckandaprosperousfuture.非正式的預(yù)約要求Couldwemeetsometimethismonthtodiscussthehypermarketproposal?Wewanttomakedecisionbythebeginningofnextmonth.Wewouldverymuchliketohearyourthoughtsbeforewemakeanydefiniteplans.Couldyouchooseavenueforthemeeting?IcanflytoLondonanytime,PerhapsyouwouldpreferLyonorParis?Ileaveittoyoutochoose.Ilookforwardtoseeingyouagain.您好!未知能否于本月會(huì)面,商談?dòng)嘘P(guān)特大自助市場(chǎng)的建議呢?我們準(zhǔn)備于下月初作出最后決定。在未訂下明確計(jì)劃之前,希望能咨詢的意見。敢問能否選定會(huì)面地點(diǎn)?在倫敦、巴黎或里昂商談都可以,悉隨尊便。期待與您見面。物色代理商Ourcompanymanufacturesarangeofprintingpressesthatareusedsuccessfullybycompaniesinover20countries.Aproductspecificationbrochureisenclosed.Weareconsideringexpandingourproductstonewmarketsandwewouldappreciateyouassistance.Inparticular,wewouldliketoidentifythebestagentswhoarecurrentlyservingtheprintingindustryinyourregion.Wearelookingfororganizationswhichconducttheirbusinessinatrulyprofessionalmanner.Theymustbefullyconversantwiththetechnicalsideoftheprintingindustryandhaveacomprehensiveunderstandingofallthefeaturesofthelinestheyrepresent.Wewouldbeverygratefulifyoucouldtakeafewmomentstosendusthenamesofthreeorfourorganizationsthatmatchourshallthencontactthemtoexplorethepossibilityofestablishingamutuallyacceptablebusinessrelationship.Thankyouverymuchforyourtimeandconsiderationinthismatter.本公司生產(chǎn)的一系列印刷機(jī),獲二十多個(gè)國家的公司采用。隨函附上產(chǎn)品規(guī)格說明書,謹(jǐn)供參考。現(xiàn)為該產(chǎn)品開拓新市場(chǎng),希望得知貴地區(qū)從事印刷工業(yè)的代理商資料。如蒙貴公司協(xié)助,將不勝感激。如能撥冗寄來數(shù)個(gè)符合上述要求代理商商號(hào),則感激不盡。本公司將與其聯(lián)系,研究能否建立互惠互利折業(yè)務(wù)關(guān)系。右蒙惠告,不勝感荷!歡迎新代理商Iwouldliketowelcomeyoutoourorganization.Weareverypleasedtohaveyouonourteam.Iknowthatyouwillbeequallyproudofourproducts.OurEuropeansalesRepresentative,AntoineGerin,willbeintouchwit

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