人工智能AI在全球法律服務(wù)行業(yè)的應(yīng)用分析報(bào)告-培訓(xùn)課件外文版2024.6

INDUSTRIES

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MARKETSAIuseinthelegalservicesindustryworldwideCHAPTER

01AIuseinprofessionalservicesEmployeeperspectivesonwhetherartificialintelligence(AI)willhaveanimpactontheircareerinthenextfiveyearsworldwidein2023EmployeeperspectivesonwhetherAIwillhaveanimpactontheircareer2023Shareofrespondents0%5%10%15%20%25%30%35%AIwillincreasemyproductivity/efficiencyAIwillcreateopportunitiesformetolearnnewskillsIdonotthinkthatAIwillimpactmyjob31%27%22%21%AIwillcreatenewjobopportunitiesformeAIwillrequiremetolearnnewskillsthatIamnotconfidenttolearnAIwillchangethenatureofmyworkinanegativewayAIwillreplacemyrole18%14%13%AIwillimpactmyjobinwaysnotlisted11%10%Don'tknow3Description:In2023,mostemployeesworldwidehadtheopinionthatAIwouldincreasetheirproductivityand/orefficiencyoverthenextfiveyears.22percentheldthebeliefthatAIwillnotimpacttheirjob,whereas13percentstatedtheybelievedthatAIwillreplacetheirrole.ReadmoreNote(s):Worldwide;2023;53,912workersacross46countriesandterritoriesSource(s):PwCShareofprofessionalsusinggenerativeartificialintelligence(AI)inorganizationsworldwideasof2024,byfunctionandexpertiseGenerativeAIadoptioninglobalcompanies2024,byfunctionandexpertiseShareofrespondentsVeryhighexpertise0%

10%Highexpertise20%Someexpertise30%Littleexpertise40%

50%60%70%80%71%73%73%57%IT/cybersecurityMarketing,salesandcustomerserviceProdcutdevelopment/Research&DevelopmentStrategyandoperations38%22%50%34%16%14%57%28%26%62%61%63%64%47%10%9%37%37%Supplychain/manufacturingFinance21%14%13%5%6%7%29%28%Humanresources60%Legal,riskandcompliance10%4Description:Thefunctionsrelatedtoproductdevelopment,ITandcybersecurity,andmarketing,salesandcustomerservicearewheremostofthegenerativeAI(GenAI)adoptionisconcentratedinglobalorganizations.Theuseofthetechnologyisthehighestinhigherlevelsofexpertise.Over50percentand70percentoftherespondents,withrespectivelyhighexpertiseandveryhighexpertise,reporttobeusinggenerativeAIinalimitedorat-scaleimplementation.

ReadmoreNote(s):Worldwide;October12toDecember5,2023;2835respondents;Firstwaveofquarterlysurveys;directortoC-suite-levelrespondents;N(Veryhigh)=267;N(High)=1,003;N(Some)=1,273;N(Little)=274Source(s):DeloitteInitiativestakentomanageimplementationrisksofgenerativeartificialintelligence(AI)byorganizationsworldwideasof2024RiskmanagementinitiativestowardsgenerativeAIimplementationworldwide2024Shareofrespondents0%5%10%15%20%25%30%35%40%45%50%47%46%MonitoringregulatoryrequirementsandensuringcomplianceEstablishingagovernanceframeworkfortheuseofgenerativeAItools/applicationsConductinginternalauditsandtestingongenerativeAItools/applicationsTrainingpractitionershowtorecognizeandmitigatepotentialrisksEnsuringahumanvalidatesallgenerativeAIcontent42%37%36%34%32%UsingaformalgrouporboardtoadviseongenerativeAI-relatedrisksKeepingaformalinventoryofallgenerativeAIimplementationsUsingoutsidevendorstoconductindependentauditsandtestingSingleexecutiveresponsibleformanaginggenerativeAI-relatedrisks26%21%5Description:OrganizationsworldwideclaimtoimplementatleastoneinitiativetomanagepossiblerisksfromtheimplementationofgenerativeAI(GenAI).Nearlyhalfofthecompanieslistedmonitoringregulatoryrequirementsandensuringcompliance,andestablishingagovernanceframeworkfortheuseofgenerativeAItoolsandapplications.EnsuringahumanvalidatesallGenAIcontentcameinfifth,witharound36percentoftherespondents.ReadmoreNote(s):Worldwide;October12toDecember5,2023;2835respondents;Firstwaveofquarterlysurveys;directortoC-suite-levelrespondentsSource(s):DeloitteStepstakenbyorganizationsregardingtheiruseofartificialintelligence(AI)worldwidein2023StepstakenbyorganizationsregardingtheiruseofAIworldwide202360%50%50%49%50%40%30%20%10%0%33%ExplainhowtheAIapplicationworksEnsureahumanisinvolvedintheprocessInstituteanAIethicsmanagementprogramAudittheapplicationforbias6Description:In2023,halfofthoseworkingassecurityandprivacyprofessionalsworldwidesaidtheirorganizationhadexplainedhowtheartificialintelligence(AI)applicationworksandhadensuredahumanwasinvolvedintheprocess.33percentofofthosesurveyedstatedthatanauditforapplicationbiashadtakenplaceattheirorganizationwhenitcametoAI.ReadmoreNote(s):Worldwide;2023;2,600securityandprivacyprofessionalsSource(s):CiscoSystemsPlansbyhumanrelations(HR)managerstoovercometheskillsgapcausedbyartificialintelligence(AI)intheUnitedStatesin2023PlansbyHRmanagerstoovercomeskillsgapcausedbyAIinU.S.2023ShareofHRmanagers0%10%20%30%40%50%60%58%70%UpskillingandreskillingInvestinginAItrainingtools58%Hiringnewemployees41%InternalmentoringandcoachingOusourcing-leveragingexternalcontractorsandfreelancersNoplans35%23%9%7Description:In2023,asAIreplacementintheworkplacehasbecomeareality,HRmanagershavemadeupskillingandreskillingandinvestinginAItrainingtoolsaprioritytoovercometheskillsgapcausedbyAIintheUnitedStates.ReadmoreNote(s):UnitedStates;June10toJune19,2023;309HRmanagers;18yearsandolderSource(s):TalentLMSCHAPTER

02GenAIuseatlawfirmsMainpurposesofusinggenerativeartificialintelligence(GenAI)atlawfirmsworldwidein2023MainpurposesofusingGenAIatlawfirmsworldwide202340%35.8%35%30%25%21.1%18.9%20%15%10%5%10.5%9.5%2.1%2.1%0%CuriosityProducingnon-legaltextSummarizingdocument(s)Examplegeneration

ProducinglegaltextDocumentsortinge-Discovery9Description:In2023,themainpurposeoflegalprofessionalsusinggenerativeartificialintelligence(GenAI)worldwidewassimplyoutofcuriosity.Almost36percentofrespondentsstatedthisastheiranswer.Thenextmostpopularanswerinthesurveywasproducingnon-legaltext,with21.1percentofrespondentswhogavethisastheirreply.ReadmoreNote(s):Worldwide;JunetoJuly2023;234legalprofessionalsSource(s):EuropeanLegalTechnologyAssociationFrequencyofusinggenerativeartificialintelligence(GenAI)atlawfirmsworldwidein2023FrequencyofusingGenAIatlawfirmsworldwide202345%40%35%42%30%24%25%20%15%10%5%17%13%4%0%DailyWeeklyMonthlySeasonalYearly10Description:In2023,mostlawyerswereusinggenerativeartificialintelligence(GenAI)onaweeklybasis.AlmostonequarterofrespondentsstatedtheywereusingGenAIdaily,whereasonlyfourpercentusedGenAIonceayear.

ReadmoreNote(s):Worldwide;JunetoJuly2023;234legalprofessionalsSource(s):EuropeanLegalTechnologyAssociationExtentoftechnologyusagebylegalprofessionalsworldwidefrom2019to2023Extentoftechnologyusagebylegalprofessionalsworldwide2019-20232019202020212022202390%79%77%76%77%80%70%60%69%63%61%58%56%54%54%53%53%50%49%48%47%50%40%30%20%10%0%46%44%40%39%38%36%36%32%FullyleveragingtechnologyTransitioningtousetechnologyGreatestbarriers:limitedknowledge/skillsExpecttechnologyinvestment

Increasingimportanceoflegaltoincrease

technology11Description:In2023,themajorityoflegalprofessionalsworldwideanticipatedtheincreasingimportanceoflegaltechnology.Thisopinionofthosesurveyedhadstayedconsistentlytruesince2019.Theleastsignificantsetbacktotechnologyusagewaslimitedskilland/orknowledge,where36percentofthosesurveyedgavethisastheiranswer.ReadmoreNote(s):Worldwide;May17toJune4,2023;700legalprofessionalsSource(s):WoltersKluwerLawfirmstopconcernsaroundgenerativeartificialintelligence(GenAI)worldwidein2023LawfirmstopconcernsaroundGenAIworldwide20231

=

highest

concern

9

=

lowest

concernShare

ofrespondentsPrivacyanddatasecurity12345678929%20%15%17%17%15%21%21%30%AlgorithmicbiasandfairnessEthicsandmorality(misuse)AccountabilityandresponsibilityManipulationandpropagandaEconomicdisruptionandjobdisplacementIntellectualpropertyinfringementRegulatorychallengesUnintendedconsequencesandunforeseenrisks12Description:In2023,thetopconcernoflawfirmsaroundgenerativeartificialintelligence(GenAI)worldwidewasunintendedconsequencesandunforeseencircumstances.Thiswascloselyfollowedbyconcernsaroundprivacyanddatasecurity.Theissuestobeleastconcernedaboutaccordingtorespondentswereethicsandmorality,andeconomicdisruptionandjobdisplacement.ReadmoreNote(s):Worldwide;JunetoJuly2023;234legalprofessionalsSource(s):EuropeanLegalTechnologyAssociationResolutiontimesoflegalissueswhentechnologycompetenceoflawyerswaseitherhighorlowintheUnitedStatesin2023,byspeedofresolutionResolutiontimeoflegalissueswhentechcompetenceoflawyerwashigh/lowU.S.2023Lowtechcompetence38.7%Hightechcompetence50%45%40%35%30%25%20%15%10%5%46.9%29%25%18.8%17.6%14.8%9.4%0%UnresolvedFasterthanexpectedAboutasexpectedSlowerthanexpected13Description:In2023,almosthalfoflawyerswithlowtechcompetencehadlegalissuesleftunresolvedfromaclientperspectiveintheUnitedStates.Thecontrastwithlawyerswithhightechcompetencewassignificant,asonly18percentofthisdemographichadlegalissuesleftunresolvedwiththeirclients.ReadmoreNote(s):UnitedStates;2023;1,036respondents;18yearsandolder;Peoplewhohiredalegalprofessionalinthelast12monthsSource(s):AbovetheLaw;InfoTrackCHAPTER

03GenAIpotentialatlawfirmsPotentialoftheeffectiveuseofgenerativeAI(GenAI)separatingsuccessfulandunsuccessfullawfirmswithinthenextfiveyearsworldwidein2023PotentialofeffectiveuseofGenAIatlawfirmswithinnextfiveyears202345%39%40%35%30%25%20%15%10%5%23%17%15%6%0%StronglyagreeSomewhatagreeNeitheragreenordisagreeSomewhatdisagreeStronglydisagree15Description:In2023,professionalsfromthelegalsectorgenerallyagreedthattheeffectiveuseofgenerativeAI(GenAI)wouldseparatesuccessfulandunsuccessfullawfirmswithinthenextfiveyears.Onlysixpercentofrespondentsstronglydisagreedthatthiswouldbethecase.15percenthadnostrongopinionandneitheragreednordisagreedwiththestatement.ReadmoreNote(s):Worldwide;MarchtoApril2023;275legalprofessionalsSource(s):WoltersKluwerWhatlegalprofessionalswantfromgenerativeartificialintelligence(GenAI)worldwidein2023GenAIexpectedusecasesasdesiredbylegalprofessionalsworldwide202340%34%35%30%25%20%15%10%5%26%17%13%5%4%0%DocumentdraftingAccesstolegalinformation(legalresearch)Preparingsummaries&

Legaladviceforclients

Facilitatinglitigation/caseanalysis

managementstrategiesDuedilligenceanddiscovery16Description:In2023,oneoutofthreelegalprofessionalshopedthatgenerativeartificialintelligence(GenAI)wouldbeabletododocumentdrafting.Theleastimportantthingtolegalprofessionalsinthiscontextwasduediligenceanddiscovery,withfourpercentofrespondentswhogavethisastheiranswer.ReadmoreNote(s):Worldwide;JunetoJuly2023;234legalprofessionalsSource(s):EuropeanLegalTechnologyAssociationWhatlawfirmsthinkorwantgenerativeartificialintelligence(GenAI)tohavetothestrongestimpactoninthepracticeoflawworldwide2023WhatlawfirmsthinkorwantGenAItoimpactonthepracticeoflawworldwide2023ThinkWant40%35%30%25%20%15%10%5%34%32%28%25%21%18%17%8%8%6%4%0%0%DocumentdraftingAccesstolegalinformation(legalresearch)Legaladviceforclients

Preparingsummariesand

Facilitatinglitigation/caseDuedilligenceanddiscoveryanalysis

managementstrategies17Description:In2023,thepracticeoflawthatlawfirmsthoughtgenerativeartificialintelligence(GenAI)wouldhavethestrongestimpactonwasdocumentdrafting.Thepracticeoflawthatlawfirmswantedtohavethestrongestimpacton,however,waspreparingsummariesandanalysis.34percentofrespondentsgavethisastheiranswer.ReadmoreNote(s):Worldwide;JunetoJuly2023;234legalprofessionalsSource(s):EuropeanLegalTechnologyAssociationReasonslawyerswouldtrustgenerativeartificialintelligence(GenAI)atlawfirmsworldwidein2023ReasonslawyerswouldtrustGenAIatlawfirmsworldwide202325%22.9%22.9%19.5%20%15%10%5%17.8%4%1.7%0%Transparencyonhowitis

Precisetraining/testingbuiltandhowitworks

setofdataWarrantiesandindemnitiesfromtheeditorPersonallytestingthe

Regulatoryapproval(law,

ApublicleaderboardGenAIcertification,Barassociation,etc.)18Description:In2023,thetwomainreasonslawyerswouldstarttrustinggenerativeartificialintelligence(GenAI)moreweretransparencyonhowGenAIisbuiltandhowitworks,andprecisetrainingand/ortestingasetofdata.Onlyfourpercentofrespondentswouldhavelikedaregulatoryapproval,forexample,law,acertification,orconfirmationfromtheBarassociation.ReadmoreNote(s):Worldwide;JunetoJuly2023;234legalprofessionalsSource(s):EuropeanLegalTechnologyAssociationLegalpracticeareasmostlikelytobeimpactedbygenerativeartificialintelligence(GenAI)worldwidein2023LegalpracticeareasmostlikelytobeimpactedbyGenAIworldwide202350%45%40%35%30%25%20%15%10%5%46%39%35%

35%33%31%29%

29%

29%23%20%

20%16%11%10%9%7%7%6%6%5%0%19Description:In2023,professionalsfromthelegalsectorpredictedthatcorporatelawwasthelegalpracticemostlikelytobeimpactedbygenerativeAI(GenAI).Intellectualpropertywasalsofeaturedhighupinthelist,with35percentofrespondentswhostatedthatthislegalpracticewouldbeimpactedbyGenAI.ReadmoreNote(s):Worldwide;MarchtoApril2023;275legalprofessionalsSource(s):WoltersKluwerExtentoftechnologyusagebylegalprofessionalsworldwidefrom2019to2023Extentoftechnologyusagebylegalprofessionalsworldwide2019-20232019202020212022202390%79%77%76%77%80%70%60%69%63%61%58%56%54%54%53%53%50%49%48%47%50%40%30%20%10%0%46%44%40%39%38%36%36%32%FullyleveragingtechnologyTransitioningtousetechnologyGreatestbarriers:limitedknowledge/skillsExpecttechnologyinvestment

Increasingimportanceoflegaltoincrease

technology20Description:In2023,themajorityoflegalprofessionalsworldwideanticipatedtheincreasingimportanceoflegaltechnology.Thisopinionofthosesurveyedhadstayedconsistentlytruesince2019.Theleastsignificantsetbacktotechnologyusagewaslimitedskilland/orknowledge,where36percentofthosesurveyedgavethisastheiranswer.ReadmoreNote(s):Worldwide;May17toJune4,2023;700legalprofessionalsSource(s):WoltersKluwerCHAPTER

04Usageandpotential,bycountryPotentialofgenerativeartificialintelligence(GenAI)forlegalpurposesintheUnitedStates,Canada,France,andtheUnitedKingdomin2023PotentialofGenAIforlegalpurposesintheU.S.,Canada,France,andUK2023United

States59%Canada61%57%40%45%26%34%12%3%France77%55%52%34%18%24%18%5%United

KingdomTotal65%56%44%35%27%23%12%4%ResearchingmattersDraftingdocumentsDocumentanalysis66%59%47%32%32%20%9%53%40%Writingemails30%ConductingduediligenceUnderstandingnewlegalconceptsDevelopinglitigationsstrategiesOther27%19%11%5%4%None/seenopotential0%10%5%7%5%22Description:In2023,lawyersfromtheUnitedStates,Canada,France,andtheUnitedKingdomsawthemostpotentialingenerativeartificialintelligence(GenAI)whenitcametoresearchingmattersforlegalpurposes.Whenitcametothepotentialofdevelopinglitigationstrategies,GenAIwasseenasnotparticularlyuseful.Almost60percentoflawyersintheUnitedKingdomstatedtherewaspotentialwithGenAIhelpingtodraftdocuments.ReadmoreNote(s):Canada,France,UnitedKingdom,UnitedStates;MarchtoJuly2023;3,752lawyersSource(s):LexisNexisExpectedimpactofgenerativeartificialintelligence(GenAI)onlawintheUnitedStates,Canada,France,andtheUnitedKingdomin2023ExpectedimpactofGenAIonlawintheU.S.,Canada,France,andUK2023No/lowimpactSomeimpactSignificantimpactTransformativeimpact120%100%80%60%40%20%0%10%29%11%38%14%37%11%43%11%36%50%45%43%46%39%11%6%6%5%7%UnitedStatesCanadaFranceUnitedKingdomTotal23Description:In2023,lawyersfromtheUnitedStates,Canada,France,andtheUnitedKingdomgenerallyagreedthatgenerativeartificialintelligence(GenAI)wouldhavesomeimpactonlawinthefuture.Overall,11percentofrespondentsstatedtheirviewthatGenAIwouldhaveatransformativeimpactonlawpractices.ReadmoreNote(s):Canada,France,UnitedKingdom,UnitedStates;MarchtoJuly2023;3,752lawyersSource(s):LexisNexisShouldChatGPT/generativeAIbeappliedtolegalwork?AttitudestowardsChatGPTandgenerativeAIforlegalwork2023Don'tknow25%Yes51%No24%24Description:PeralateMarch2023surveyamonglawyersatlargeandmidsizelawfirmsintheUnitedStates,UnitedKingdom,andCanada,around51percentofrespondentsbelievedthatthatChatGPTandgenerativeAIshouldbeappliedtolegalwork.

ReadmoreNote(s):Canada,UnitedKingdom,UnitedStates;March2023;440respondents;lawyersatlargeandmidsizelawfirmsSource(s):ThomsonReutersExtentofartificialintelligence(AI)toolusageattoplawfirmsintheUnitedKingdomin2023ExtentofAItoolusageattopUKlawfirms202335%30%25%20%15%10%5%33%33%17%0%0%DevelopingproprietaryalliancewithGenAIprovidersusingproprietarydataandresourcesNotdoneanythingTriallingout-of-the-boxGenAItoolsin

Rolledouttrainingandeducationallegalworkinnarrowrangeofpractices

programsontheirfeaturesandusecases25Description:In2023,themostextensiveusageofAItoolsinthetoplawfirmsintheUnitedKingdomwasdevelopingaproprietaryalliancewithgenerativeAIprovidersusingtheirproprietarydataandresources.Notably,however,thesamepercentageoflawfirmsalsosaidtheyhadnotyetdoneanythingwhenitcametoAItoolusagewithintheirfirms.Noneofthetopfirmsreportedthattheyhadalreadyrolledouttrainingandeducationalprogramsontheirfeaturesandusecases.

ReadmoreNote(s):UnitedKingdom;2023;top10UKheadquarteredfirmsbyglobalrevenueSource(s):PwCUKTop10lawfirmperspectivesontheimpactsofgenerativeartificialintelligence(GenAI)onthelegalsectorifadoptedmorewidelyintheUnitedKingdomin2023ImpactsofGenAIadoptionontheUKlegalsector202335%32%30%25%20%15%10%5%17%17%17%17%0%IncreasedproductivityandmoretimespentonchargeableworkNochangeindemandbutincreasedproductivityandmarginsIncreasedproductivityNochangeindemand,Significantreductioninenablinglawyerstosellmore

howeverhigherexpectations

demandfromclients,leadingworkfromclientstodecliningrevenues26Description:In2023,themostpopularperspectiveontheimpactsofgenerativeAIonthelegalsectorintheUnitedKingdomwasthatincreasedproductivitywouldmeanmoretimespentonchargeablework.32percentofthetop10lawfirmsintheUnitedKingdomgavethisastheiranswer.Meanwhile,17percentofrespondentsthoughtthattherewouldbeasignificantreductionindemandfromclients,leadingtodecliningrevenuesacrossthelegalsector.ReadmoreNote(s):UnitedKingdom;2023;Top10UKheadquarteredfirmsbyglobalrevenueSource(s):PwCUKCurrentusagesofgenerativeartificialintelligence(GenAI)forlegalpurposesintheUnitedStates,Canada,France,andtheUnitedKingdomin2023CurrentusagesofGenAIforlegalpurposesintheU.S.,Canada,France,andUK2023United

States59%Canada59%39%57%42%21%11%8%France69%54%32%26%28%4%United

KingdomTotal62%46%42%29%23%11%7%ResearchingmattersDraftingdocumentsWritingemails62%50%39%23%22%8%45%38%UnderstandingnewlegalconceptsDocumentanalysis25%23%ConductingduediligenceDevelopinglitigationsstrategiesOther16%6%11%15%4%7%11%9%10%27Description:In2023,lawyersfromtheUnitedStates,Canada,France,andtheUnitedKingdomusedgenerativeartificialintelligence(GenAI)themostwhenitcametoresearchingmattersforlegalpurposes.Whenitcametodevelopinglitigationstrategies,GenAIwashardlyused.Almost60percentoflawyersinCanadausedGenAIwithhelpwritingemails.ReadmoreNote(s):Canada,France,UnitedKingdom,UnitedStates;MarchtoJuly2023;3,752lawyersSource(s):LexisNexisAreaswherelegalprofessionalswouldlikeartificialintelligence(AI)assistanceintheUnitedStatesin2023AreaswherelegalprofessionalswouldlikeAIassistanceU.S.2023Shareofrespondents10%

20%0%30%40%50%60%Finding,s