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1、兩分鐘做個(gè)小測(cè)試,看看你的英語(yǔ)水平:美聯(lián)英語(yǔ)提供:酒店常用情景英語(yǔ)對(duì)話一、結(jié)賬退房相關(guān)的英語(yǔ),及中英雙語(yǔ)閱讀。Could you arrange to have my bags brought down?結(jié)賬退房You may have your bags from the Bell Captains Desk in the lobby.服務(wù)生很友善,客房服務(wù)也很不錯(cuò)。Here is the room key.下次我還會(huì)來(lái)你們這兒住。Did you enjoy your stay here, Mr.Chen?我想結(jié)賬。Oh, yes. It is lovely.你介意讓我看看嗎?We look

2、 forward to seeing you again soon.我這兒記錄你住了3個(gè)晚上,對(duì)嗎?Well, it seems be right.我會(huì)叫服務(wù)員把行李拿下來(lái)。總共是350美元,這是你的收據(jù)。How would you like to make the payment?你是否可以安排一下把我的行李運(yùn)下來(lái)呢?In cash, please. Here you are.您可以在大廳的服務(wù)臺(tái)領(lǐng)取行李。Thank you. Welcome here again.這是房間鑰匙。Is this where I can pay my hotel bills?陳先生,您在這里住得還愉快嗎?Yes

3、, may I have your room number?噢,是的,很好。My room number is 336.我們期待著很快就能再次見(jiàn)到您。Just a moment, please.嗯,好像沒(méi)錯(cuò)。Until what time could I use the room then?您打算如何付款?You can use it until five.付現(xiàn)金。錢(qián)在這兒。謝謝。歡迎再次光臨。二、有人偷了我的手提包Whats the matter, dear? 親愛(ài)的,你怎么了?bSomething awful happened. We went to the Portobello Road

4、, and someone stole my handbag. 可怕的事情發(fā)生了。我們?nèi)チ瞬ǘ嘭惲_路,有人偷了我的手提包。aOh, dear. Did you lose a lot of money? 哦,親愛(ài)的。你丟了錢(qián)包嗎?No. Only a few pounds. But my passport was in the bag. Thatwhat Im really worry about. 沒(méi)有。只丟了幾英鎊。但是我的護(hù)照在包里。那是我真正擔(dān)心的。You must tell the embassy about it. And I think theyll issue you with

5、a new one. 你必須跟大使館說(shuō),他們會(huì)給你發(fā)個(gè)新的。Id better go tomorrow. 我最好明天去。No. But you mustnt leave it too long. Did you report it the police? 你不能耽擱太久了。你向警察報(bào)案了嗎?No. I couldnt find a policeman. 沒(méi)有。我找不到警察。Well. You must report that its been stolen. And give the police description of your bag. Youd better go to the l

6、ocal police station tomorrow morning. 嗯。你必須跟警察報(bào)告說(shuō)東西被偷了,描述一下包的樣子。你最好明天早晨去趟當(dāng)?shù)氐木炀?。Yes. Ill do it tomorrow. 好的。我明天就去。And Lisa. 還有,麗莎。Yes? 怎么了?Don't be too upset. Its not the end of the world. 別煩心了。這又不是世界末日。三、抱怨服務(wù)(雙語(yǔ))Complaining about the Service抱怨服務(wù)Why is my order taking so long?我點(diǎn)的菜為何這么久?Ill see i

7、f the chef has begun to cook the meal.我去看看廚師是不是已經(jīng)幫你做了。I believe that there is an error on my bill.我的賬單有誤。Look what you have done!看看你做的好事!Id like to apologize for our carelessness.我為我們的粗心道歉。Whats that got to do with it?那有什么關(guān)系呢?Could you please send me the cleaning bill and we will refund the cost to

8、you?請(qǐng)把清理費(fèi)用的賬單寄給我們,我們把錢(qián)退還給您,好嗎?We are very sorry to have caused you this trouble.很抱歉給您帶來(lái)這種麻煩。There is something terrible in the soup.這湯里有臟東西。That wont do at all!那根本不能喝!It would be better if you want to make up anyway.如果你們想補(bǔ)償一些,那會(huì)讓人感覺(jué)好些。One of our cooks is ill today.今天我們的廚師,當(dāng)中有一個(gè)生病了。Please do. I would

9、 also like to speak with the manager.請(qǐng)吧。我要跟你們經(jīng)理談?wù)劇eres an appetizer on the house to show our apology.這是我們店的免費(fèi)開(kāi)胃小吃,送給你以表達(dá)我們的歉意。Can you switch it?你能給換一下嗎?May I clean it up for you?我可以為您清理嗎?I think you have made a mistake. This muffin isnt what we ordered.我想你可能弄錯(cuò)了,我們沒(méi)點(diǎn)這道松餅。This baked potato tastes funny. I think it may be soggy.這個(gè)烤馬鈴薯味道很怪。我想可能是沒(méi)烤透。

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