良好的現(xiàn)場(chǎng)管理

1、Good Housekeeping FBP-OPS-005 Rev A良好的現(xiàn)場(chǎng)管理 FBP-OPS-005 Rev ALearning Objectives 學(xué)習(xí)目的Explain the importance of good housekeeping for making working conditions safe and pleasantAssociate good housekeeping with sales, quality and customer satisfactionPut Flextronics good housekeeping program into actio

2、n on personal, work area and general levels論述良好的現(xiàn)場(chǎng)管理對(duì)于營造平安溫馨的任務(wù)環(huán)境的重要性將現(xiàn)場(chǎng)管理與銷售、質(zhì)量和客戶稱心聯(lián)絡(luò)起來將偉創(chuàng)力良好的現(xiàn)場(chǎng)管理程序引入個(gè)人的行為，任務(wù)區(qū)域并作為普通準(zhǔn)那么.Apply Good Housekeeping concepts to everyday work situationsSolve problems to maintain good housekeeping standardsAct responsibly towards workplace order as members of Flextroni

3、cs community在日常的任務(wù)環(huán)境中采用良好的現(xiàn)場(chǎng)管理概念處理問題以維護(hù)良好的現(xiàn)場(chǎng)管理規(guī)范作為偉創(chuàng)力大家庭的一員，擔(dān)負(fù)起維護(hù)任務(wù)場(chǎng)所次序的責(zé)任Learning Objectives 學(xué)習(xí)目的.What is “Good Housekeeping?什么是好的現(xiàn)場(chǎng)管理?Think about the topic for this course想想該課程的主題What Is “housekeeping?What is “good housekeeping?什么是現(xiàn)場(chǎng)管理?良好的現(xiàn)場(chǎng)管理是怎樣的?Now, think about good housekeeping at Flextronics

4、再想想偉創(chuàng)力良好的現(xiàn)場(chǎng)管理What are the benefits of good housekeeping in the workplace?Why is good housekeeping needed in manufacturing?在任務(wù)場(chǎng)所實(shí)施良好的現(xiàn)場(chǎng)管理有什么益處?為什么在制造現(xiàn)場(chǎng)需求良好的現(xiàn)場(chǎng)管理?.Sales銷售High Level Purposes and Benefits 最終目的與益處Safety平安Clutter-free work areas reduce accidents and hazards.井然有序的任務(wù)區(qū)域可以減少事故和危險(xiǎn)的存在Customers

5、notice! Appearance is an important marketing tool.客戶關(guān)注！籠統(tǒng)是一項(xiàng)重要的市場(chǎng)營銷手段.5Ss 5S 五大成效1、5S是最正確推銷員Sales 被顧客稱譽(yù)為干凈整潔的工廠，對(duì)這樣的工廠有自信心， 樂于下訂單。2、5S是節(jié)約家Saving 降低很多不用要的資料以及工具的浪費(fèi)，減少“尋覓 ， 節(jié)省時(shí)間，提高效率。3、5S對(duì)平安有保證Safety 井然有序的任務(wù)區(qū)域可以減少事故和危險(xiǎn)的存在 4、5S是規(guī)范化的推進(jìn)者Standardization 程序穩(wěn)定，帶來質(zhì)量穩(wěn)定，本錢也穩(wěn)定。5、5S構(gòu)成令人稱心的企業(yè)籠統(tǒng)Satisfaction 客戶關(guān)注并稱

6、心！ 企業(yè)籠統(tǒng)是一項(xiàng)重要的市場(chǎng)營銷手段.Other Practical Purposes and Benefits 其他實(shí)際目的與益處Makes start-up times fasterHelps work flow smoothlyIncreases production efficiency of products made right the first timeGets rid of unnecessary searches that can cause downtimeCuts breakdowns and extends the life of equipment使啟動(dòng)時(shí)間更快使

7、任務(wù)流程更順暢第一次把事情做好、提高消費(fèi)效率消除不用要的能夠?qū)е峦．a(chǎn)的檢查任務(wù)減少不測(cè)停機(jī)，延伸機(jī)器運(yùn)用壽命.Avoids shipment delaysReduces complaints from customersLowers costImproves morale防止耽擱出貨期減少客戶贊揚(yáng)降低本錢提高士氣Other Practical Purposes and Benefits 其他實(shí)際目的與益處.Good Housekeeping is a Matter of Perception 良好的現(xiàn)場(chǎng)管理本質(zhì)上是一種感知行為Our Factories are our Products !我們

8、的工廠就是我們的產(chǎn)品It is very important to Flextronics Image 對(duì)偉創(chuàng)力的籠統(tǒng) 很重要.of World Class Products世界級(jí)的產(chǎn)品World Class Manufacturer.世界級(jí)的供應(yīng)商.Little Things Mean a Lot公司無小事We KNOW our business我們了解我們的事業(yè)We are DEDICATED TO QUALITY我們專注于質(zhì)量We CARE about what we produce我們關(guān)注我們的消費(fèi)Good Housekeeping is a Matter of Perception

9、良好的現(xiàn)場(chǎng)管理本質(zhì)上是一種感知行為.The Message is CriticalCustomer Satisfaction客戶稱心Winning New Business and New Customers博得新的生意和新的客戶This is everybodys business.This is everybodys responsibility!現(xiàn)場(chǎng)管理, 個(gè)個(gè)有份, 人人有責(zé)!Continued Business Relationships耐久的商業(yè)關(guān)系Good Housekeeping is a Matter of Perception 良好的現(xiàn)場(chǎng)管理本質(zhì)上是一種感知行為信息至關(guān)重要

10、.Good Housekeeping Affects Quality 現(xiàn)場(chǎng)管理對(duì)質(zhì)量的影響Customers require and expect quality, which includes good housekeepingQuality is when customer requirements are consistently metWhat we manufacture MUST exceed customer expectations客戶要求和期望的質(zhì)量中就包含良好的現(xiàn)場(chǎng)管理質(zhì)量意味著繼續(xù)地滿足客戶的要求我們制造的產(chǎn)品必需超越客戶的要求Sowhat can we do about

11、 good housekeeping in terms of quality? Remember that. 所以-從質(zhì)量的角度出發(fā), 我們應(yīng)該怎樣做好現(xiàn)場(chǎng)管理呢? 請(qǐng)記住 We are in charge of our own behaviors!我們的行為由我們本人掌管.Good housekeeping influences behaviors toward the work we do Our behaviors affect manufacturing processesGood manufacturing processes mean good quality現(xiàn)場(chǎng)管理影響我們的任務(wù)

12、行為我們的行為影響我們的制造過程好的制程意味著好的質(zhì)量We are in charge of our own behaviors!我們的行為由我們本人掌管Good Housekeeping Affects Quality 現(xiàn)場(chǎng)管理對(duì)質(zhì)量的影響Sowhat can we do about good housekeeping in terms of quality? Remember that. 所以-從質(zhì)量的角度出發(fā), 我們應(yīng)該怎樣做好現(xiàn)場(chǎng)管理呢? 請(qǐng)記住 .5S: A Good Housekeeping Solution 5S：一個(gè)良好的現(xiàn)場(chǎng)管理處理方法Seri= SortSeiso= Swe

13、epSeiton= StraightenShitsuke= SustainSeiketsu= Standardize Continuous Improvement繼續(xù)改善.SweepClean it upStraightenPut things in orderSustainThroughdisciplineStandardizeEstablishstandardsSortClear the way Continuous Improvement繼續(xù)改善Quality and Continuous Improvement Go Together 質(zhì)量與繼續(xù)改善一同來整理去除妨礙堅(jiān)持嚴(yán)明紀(jì)律整頓擺

14、放整齊規(guī)范化建立規(guī)范清掃清掃干凈.Seiri = Sort = Clear the Way整理=去除妨礙Benefits: 益處Avoid the hassle of searching for thingsCreate more usable spaceWork without buying unnecessary parts, supplies and other items防止四處尋覓東西騰出更多能用的空間防止購買更多的零配件、補(bǔ)給品及其他的東西Definition: 定義Take out unnecessary items.去除不用要的物品.Step 1: SeiriSort 整理Th

15、e first and probably one of the most important steps for 5S. 的第一步，也許是最重 要的一步How? 怎樣做?“Sort out unnecessary items and get rid of it.Decide what items should be kept, repaired or thrown awaySort out equipment, materials and parts based on frequency of useSelect only what is needed, without considering

16、 that even though it is not being used “now, it may be needed later挑選出不用要的物品并扔掉他們決議什么東西要保管、維修或是扔掉基于運(yùn)用頻率，將設(shè)備、資料和零配件分類只選需求的，不思索如今沒用能夠以后需求的東西Step-by-Step Process for Practicing 5S 5S的實(shí)施步驟.Benefits:益處Spaces can be put to better useGood arrangements help eliminate accidents and injuriesNotice anything th

17、at is out-of-order just by looking空間可以投入更好的運(yùn)用好的安排協(xié)助減少事故和損傷運(yùn)用目視管理、一目了然Definition: 定義Arrange necessary things in a way so that they can easily be picked up for use.把需求的東西有條理地布置擺放好以方便獲取與運(yùn)用SeitonStraighten 整頓=井然有序.Step 2: SeitonStraighten第二步: 整頓規(guī)范化A main idea is to arrange materials, tools and equipment

18、 so everything is handy when needed. 主要意思是安排資料、工具、設(shè)備，因此當(dāng)需求的時(shí)候所要的東西“垂手可得.How? 怎樣做?“Arrange necessary items in order so that they can be easily used.Consider possible problems when arranging a work areaSet up proper storage methods and placesCreate and maintain rules and regulationsreview them periodi

19、cally for efficiency把必要的東西有條理的擺放好以便隨時(shí)可用當(dāng)安排任務(wù)區(qū)時(shí)思索能夠的問題選擇適宜的地方、建立正確的儲(chǔ)存方法建立和維護(hù)規(guī)范并定期地審核他們的有效性Step-by-Step Process for Practicing 5S 5S的實(shí)施步驟.Benefits: 益處Things and places can be kept clean and maintained betterReduce defect rates by finding problems earlierHelps morale when the place where we work is cle

20、an, tidy and orderly任務(wù)場(chǎng)所和東西可以堅(jiān)持干凈和維護(hù)得較好及時(shí)發(fā)現(xiàn)問題，減少缺陷率任務(wù)場(chǎng)所堅(jiān)持干凈、亮麗，整潔可以提高士氣Definition: 定義Clean the workplace completely, identify potential maintenance problems and look professional.SeisoSweep 清掃=清掃干凈.Step 3: SeisoSweep 清掃Remove everything from the workplace that is not useful or have a purpose. 把任務(wù)場(chǎng)所中

21、沒用的東西去除出去How? 怎樣做?“Clean up your workplace and facilities thoroughly.Look for problems and take the initiative to clean upFollow a regular cleaning scheduleClean up as you workMake things look like new把任務(wù)場(chǎng)所及工具、設(shè)備等清掃工凈發(fā)現(xiàn)問題、自動(dòng)清掃建立一套日常清掃程序邊任務(wù)邊清掃使東西看起來象新的一樣 Step-by-Step Process for Practicing 5S 5S的實(shí)施步驟

22、.Seiketsu = Standardize = Establish Standards 清潔=規(guī)范化Benefits: 益處Anyone will be able to understand a situation quicklyReduce downtime and increase operation ratesTotal productivity will naturally increase每個(gè)人都能更快熟習(xí)任務(wù)環(huán)境減少停機(jī)時(shí)間，提高消費(fèi)率消費(fèi)效率自然添加Definition: 定義Document and maintain high good housekeeping stand

23、ards.把整理、整頓、清掃任務(wù)構(gòu)成文件，建立一套高的5S規(guī)范.Step 4: SeiketsuStandardizeThis is a system for maintaining the good results of the previous three steps If there is no conscious effort to maintain the clean environment, the workplace will soon be messy again 這是一套系統(tǒng)用來維護(hù)前面三步的成果假設(shè)沒有從認(rèn)識(shí)上去努力維護(hù)干凈的環(huán)境,任務(wù)場(chǎng)所將會(huì)很快又恢復(fù)臟亂形狀How? 怎

24、樣做?“Maintain a high standard of housekeeping and workplace organization at all times.Maintain what is practiced in Sort, Straighten and Sweepdevelop good daily habitsBe disciplinedfollow Sort,Straighten, Sweep instructions Keep to the standards for carrying out Sort, Straighten and Sweep procedures在

25、任何時(shí)候維持一個(gè)高規(guī)范和井井有條的任務(wù)場(chǎng)所每日進(jìn)展整理,整頓和清掃，養(yǎng)成一個(gè)每日做這些任務(wù)的習(xí)慣自律遵照整理、整頓、清掃的指示任務(wù)構(gòu)成一套整理、整頓、的程序文件Step-by-Step Process for Practicing 5S 5S的實(shí)施步驟.Benefits: 益處Good habits that everyone will rememberPositive attitudes of pride and caring about the workplaceCustomer trust in the reliability of its products使每個(gè)人都能養(yǎng)成好的習(xí)慣積極地

26、關(guān)注任務(wù)場(chǎng)所使客戶置信產(chǎn)品的可靠性Definition: 定義Train to follow good housekeeping independently.經(jīng)過培訓(xùn)使每個(gè)人都能按照良好的現(xiàn)場(chǎng)管理的要求去做Shitsuke=Sustain=Through Discipline 堅(jiān)持=貫徹一直.Step 5: ShitsukeSustain素養(yǎng)Make 5S a common sense habitUse the 5S method daily Apply consistently把5S構(gòu)成每日的任務(wù)習(xí)慣每日運(yùn)用5S的任務(wù)方法繼續(xù)進(jìn)展How? 怎樣做?“Promote a high level

27、of discipline and work ethics through education and training.Train so everyone practices good housekeeping in the same wayEducate to develop self-disciplineAudit the workplace periodically Have friendly competition for the best 5S practices經(jīng)過教育和培訓(xùn)構(gòu)成高程度的任務(wù)準(zhǔn)那么和規(guī)范經(jīng)過培訓(xùn)使每個(gè)人都用同樣的方法執(zhí)行5S任務(wù)經(jīng)過教育提高自覺性對(duì)任務(wù)場(chǎng)所進(jìn)展定期

28、檢查采用良性競(jìng)爭(zhēng)評(píng)選最正確5S實(shí)際Step-by-Step Process for Practicing 5S 5S的實(shí)施步驟.5S is a Process 5S是一個(gè)過程Sort, Straighten, Sweep, Standardize and Sustain give a visual step-by-step process for good housekeeping activities.整理、整頓、清掃、規(guī)范化、和堅(jiān)持為我們提供了一個(gè)可視的循序漸進(jìn)的程序來進(jìn)展現(xiàn)場(chǎng)管理Sort整理Make the standard建立規(guī)范Teach the standard教授規(guī)范Mainta

29、in the standard維持規(guī)范Straighten整頓Sweep清掃Standardize清潔Sustain素養(yǎng)Ideal!理想目的.Personal Housekeeping個(gè)人現(xiàn)場(chǎng)管理Wear the correct smockThe smock should be fully buttonedCheck that smocks fit well, and are clean and in good conditionAlways wear a Flextronics identity badge.The identity badge must be visible at all

30、times穿著正確的工裝工裝應(yīng)該全部扣好檢查工裝能否合身、干凈以及完好戴好廠牌在任何時(shí)候廠牌必需掛在顯而易見的地方.Work Area HousekeepingEquipment任務(wù)區(qū)現(xiàn)場(chǎng)管理設(shè)備Standard equipment:規(guī)范設(shè)備What are examples of how you take care of the machines and equipment you use?他怎樣維護(hù)他操作的機(jī)器和設(shè)備Examples:Be sure equipment fits the floor plan layout Take good care of all equipmentKee

31、p equipment off the floorUse display indicators with the Flextronics logo formatUse plastic holder frames for indicators確保設(shè)備適宜空間運(yùn)用規(guī)劃維護(hù)好設(shè)備運(yùn)用偉創(chuàng)力標(biāo)志的格式標(biāo)示標(biāo)示應(yīng)該塑封.Do Not不可Do 可Work Area HousekeepingEquipment任務(wù)區(qū)現(xiàn)場(chǎng)管理設(shè)備.Work station:任務(wù)臺(tái)What are examples of how you keep your work station orderly?他應(yīng)該怎樣使他的工位井井有條E

32、xamples: 樣例:Keep work areas clean, neat and organizedRemove anything that is unnecessary, broken or obsoleteHave only the tools required on your workbenchHave only material allowed by the kanban (no WIP)使任務(wù)區(qū)堅(jiān)持干凈、整潔把任務(wù)區(qū)不用要的、壞的以及作廢的物品移走在任務(wù)臺(tái)上只保管必需的工具只保管KANBAN允許的物料(無WIP)Work Area HousekeepingWork Statio

33、n 任務(wù)區(qū)現(xiàn)場(chǎng)管理任務(wù)臺(tái).Work station 任務(wù)臺(tái)Examples: 樣例:Clean all work areas including matsAlways use specified cleaning materialsAvoid placing paperwork under ESD matsClean equipment at shifts end Wipe marks and dust off work surfacesAvoid using tape to secure things on work benches清掃一切的任務(wù)區(qū)，包括墊子運(yùn)用公用的清潔資料在防靜電墊子下面

34、制止放其他東西在下班時(shí)要清潔設(shè)備把標(biāo)示擦干凈以及把物體外表的灰塵擦干凈不要用繩子把東西系在工椅上Work Area HousekeepingWork Station 任務(wù)區(qū)現(xiàn)場(chǎng)管理任務(wù)臺(tái)30.Work stationExamples: 樣例Have Work Instructions for a specific job and check regularly for revisions Make neat, easy-to-read written entries on white boardsDo not stack unitsDo not mix good and bad unitsCl

35、ear all rejected material by the end of the shiftUse only approved containers給某些特殊的工位建立任務(wù)指示并且經(jīng)常性的更新在白板上展現(xiàn)簡(jiǎn)約、易懂的做法不要堆積東西不要把好的與壞的東西混在一同在下班前去除一切的壞料僅運(yùn)用認(rèn)可的容器 Work Area HousekeepingWork Station 任務(wù)區(qū)現(xiàn)場(chǎng)管理任務(wù)臺(tái)任務(wù)臺(tái)31.Do Not不可Do可 Work Area HousekeepingWork Station 任務(wù)區(qū)現(xiàn)場(chǎng)管理任務(wù)臺(tái).Do Not不可Do 可 Work Area HousekeepingWor

36、k Station 任務(wù)區(qū)現(xiàn)場(chǎng)管理任務(wù)臺(tái).Do Not不可Do可Work Area HousekeepingWork Station 任務(wù)區(qū)現(xiàn)場(chǎng)管理任務(wù)臺(tái).Do Not不可Do可Work Area HousekeepingWork Station 任務(wù)區(qū)現(xiàn)場(chǎng)管理任務(wù)臺(tái).Work Area HousekeepingManufacturing Floor任務(wù)區(qū)現(xiàn)場(chǎng)管理消費(fèi)樓層Manufacturing floor:制造空間What are examples of how you keep the manufacturing floor looking good以下是堅(jiān)持制造空間良好的例子Examp

37、les:樣例Know the Flextronics floor marking requirementsPlace correct items within production floor marked areasTie wrap all loose cables and keep coveredHandle and store hazardous material according to proceduresKeep walkways and exit routes clear at all times明白偉創(chuàng)力地面標(biāo)志要求把東西放在地面標(biāo)志范圍內(nèi)把松散的電纜束好并加以遮蓋按照指點(diǎn)文件

38、處置才儲(chǔ)存危險(xiǎn)物品一直堅(jiān)持通道和出口暢通.Do Not不可Do 可Work Area HousekeepingManufacturing Floor任務(wù)區(qū)現(xiàn)場(chǎng)管理消費(fèi)樓層.Do Not不可Do可Work Area HousekeepingManufacturing Floor任務(wù)區(qū)現(xiàn)場(chǎng)管理消費(fèi)樓層.Do Not不可Do可Work Area HousekeepingManufacturing Floor任務(wù)區(qū)現(xiàn)場(chǎng)管理消費(fèi)樓層.Work Area HousekeepingMaterial 任務(wù)區(qū)現(xiàn)場(chǎng)管理物料Material: 物料What kinds of materials do we have

39、 to pay attention to how would we handle them tobe “tidy?下面是好的例子我們?cè)鯓訕?biāo)示我們必需關(guān)注的資料以及如何使他們堅(jiān)持整潔Examples: Store all materials in proper designated areasPosition pallets “flat instead of upright on their sideUse work areas to do work and not as material storage areasClean material messes as they occurFind

40、a place for everything and keep it therekeep all raw material sorted and stored in proper locations把物料儲(chǔ)存在設(shè)計(jì)好的存放區(qū)？將扁平料扁平放置不要豎立放置把任務(wù)區(qū)與物料存放區(qū)分開？找一個(gè)地方做為專門的物料存放區(qū)按照分類的愿那么把物料存入在恰當(dāng)?shù)牡胤?Material 物料Examples: Place material only in marked containersIdentify all containers with printed labelsPut only unmixed comp

41、onents in a container只能把物料放進(jìn)有標(biāo)示的物料盒用標(biāo)簽標(biāo)示不同的物料盒在每一個(gè)物料盒內(nèi)的物料不得混放 Work Area HousekeepingMaterial 任務(wù)區(qū)現(xiàn)場(chǎng)管理物料.Do No不可Do可Work Area HousekeepingMaterial 任務(wù)區(qū)現(xiàn)場(chǎng)管理物料.Do Not不可Do可Work Area HousekeepingMaterial 任務(wù)區(qū)現(xiàn)場(chǎng)管理物料.Do Not不可Do可Work Area HousekeepingMaterial 任務(wù)區(qū)現(xiàn)場(chǎng)管理物料.What Do We Correct Here?我們?cè)鯓映C正以下的錯(cuò)誤行為?.What Do We Correct Here?我們?cè)鯓映C正以下的錯(cuò)誤行為?.What Do We Correct Here?我們?cè)鯓映C正以下的錯(cuò)誤行為?.What Do We Correct Here?我們?cè)鯓映C正以下的錯(cuò)誤行為?.What Do We Correct Here?我們?cè)鯓映C正以下的錯(cuò)誤行為?.What Do We Correct Here?我們?cè)鯓映C正以下的錯(cuò)誤行為?.What Do We Correct Here?我們?cè)鯓映C正以下的錯(cuò)誤行為?.What Do We Correc