商務(wù)英語寫作-詢盤課件

1、外貿(mào)英語函電Enquiries 詢盤 主講：朱明高級工程師、高級技師、國家經(jīng)濟(jì)師 高級國家職業(yè)技能鑒定考評員 高級技能專業(yè)教師外貿(mào)英語函電Enquiries 詢盤 知足常樂，歷經(jīng)兵農(nóng)工商學(xué)。歷經(jīng)：兵團(tuán)開車，地方修車，企業(yè)管理：技術(shù)、運(yùn)營、 物流、安全、保衛(wèi)，職任：客運(yùn)站長、 公司經(jīng)理， 集團(tuán)技術(shù)總監(jiān)， 總經(jīng)理及法人代表。學(xué)歷：本科、MBA，專業(yè)：汽車維修與使用、企業(yè)管理、經(jīng)濟(jì)管理。職業(yè)資格與職稱：高級工程師、高級技師、國家經(jīng)濟(jì)師、高級技能專業(yè)教師、高級國家職業(yè)資格考評員。 管理科學(xué)研究院特約講師、 管理顧問有限公司高級講師?？妥谓蹋捍髮W(xué)、 技師學(xué)院、國家職業(yè)資格培訓(xùn)與考評及企業(yè)內(nèi)部職業(yè)培訓(xùn)。

2、Q號657555589朱明 百度個(gè)人主頁 (本人教學(xué)資料搜索:朱明zhubob(需要資料內(nèi)容)朱明工作室知足常樂，歷經(jīng)兵農(nóng)工商學(xué)。朱明 百度個(gè)人主頁 (WHAT WILL WE TALK ABOUTWhat are enquiries?What kinds of information can be included in enquiries?How to make enquiries?How to write an enquiry e-mail? WHAT WILL WE TALK ABOUTWhat arWHAT WILL WE TALK ABOUTWhat are enquiries?W

3、hat kinds of information can be included in enquiries?How to make enquiries?How to write an enquiry e-mail? WHAT WILL WE TALK ABOUTWhat arWhat are enquiries(詢盤)?Have you ever done on-line shopping?If you are a buyer, what information about the product would you want to know? price size color terms o

4、f payment (Alipay, WeChat Pay, cash on delivery) after-sale service (refunding, replacement) B2Ce.g.Taobao“聯(lián)系賣家”What are enquiries(詢盤)?Have yoWhat are enquiries(詢盤)?Enquiries: questions customers ask in order to get some information of products. (B2C)Enquiries: questions a business ask in order to g

5、et some information of the product or the seller. (B2B)B2BWhat are enquiries(詢盤)?Enquiri商品目錄本 (catalogue)價(jià)目單 (pricelist)樣品 (sample)樣本 (specimen)最小起訂量 (minimum order quantity /MOQ)交貨期 (date of delivery)運(yùn)送方式 (terms of shipment)付款方式 (terms of payment)質(zhì)量如何保障 (quality guarantee)賣方生產(chǎn)資質(zhì) (Production qualifi

6、cation)年產(chǎn)能(annual output capacity)年銷量 (annual sales)有無自主品牌(Self-owned Brand)是否曾給大公司供貨（例如：沃爾瑪）supplier for large company (like Wal-Mart)是否配合驗(yàn)廠factory evaluationWhat kinds of information can be included in enquiries (B2B)?AboutProductAboutSeller商品目錄本 (catalogue)質(zhì)量如何保障What kiHow to make enquiries?On-li

7、ne EnquiriesTelephone EnquiriesOn-site EnquiriesPros：detailed information Cons：slow responsePros：detailed information Cons：time- consumingPros：quick responseCons：general informationHow to make enquiries?On-line How to write an enquiry e-mail?How to write an enquiry e-mailReceivers e-mail addressSubj

8、ect salutationbodyending (fomulistic speech, signature, position)AttachmentsReceivers e-mail addressSubjeLetter 1Dear Ms. Cherry, Thank you for your quote and very good price for us.Please give me the product specification of Air Vent Head such as material and spec of each component.Because we have

9、to confirm your product before order or please give me sample 1 pc of 5K-50 and send to me:*(address)Regards,PraisanLetter 1Dear Ms. Cherry, Letter 2Dear Cherry, Thank you for your drawing. In during waiting the sample, could you please tell me the material of each component because you are drawing

10、not any information about details? For my order the quantity total about 100 pcs, could you please confirm me for the shipping cost. Regards,PraisanLetter 2Dear Cherry,Letter 3Dear Ms. Cherry,I have emergency order Air Vent Head each 10 pcs for:5K-50 10 Pcs5K-65 10 Pcs5K-80 10 Pcs5K-100 10 Pcs5K-125 10 PcsPlease confirm with delivery to us (ETD and ETA date?) that I required within 7 days.About the sample of 5K-50, did you al