BEC 商務(wù)英語 Business Travel課件

BEC-商務(wù)英語-Business-TravelBEC-商務(wù)英語-Business-Travel1Whatisbusinesstravel?

Travelswithbusinesspurposes.Thepurposes(目的)forbusinesstravel

marketingactivities營銷活動negotiation談判marketresearch&investigation市場研究與調(diào)查conference會議tradefair&exhibition交易會及展覽cross-regionaltechnicalexchange/productlaunch/large-scalecelebrations跨區(qū)域的技術(shù)交流、產(chǎn)品發(fā)布大型慶典I.AnIntroductiontoBusinessTravelWhatisbusinesstravel?I.An3.TipsforBusinessTravelAbroad

1)Planningtheitinerary*Givesomethoughttothetrip’sgoalsandtheirrelativepriorities.*Obtainnamesofpossiblecontacts,arrangingappointments,checkingtransportationschedules,andconfirmthemostimportantmeetingsbeforethetravelerleavesthecountry.*Keepthescheduleflexibleenoughtoallowforbothunexpectedproblemsandunexpectedopportunities.*Checkthenormalworkdaysandbusinesshoursinthecountriestobevisited.Alsotakeforeignholidaysintoaccount.*Beawarethattravelfromonecountrytoanothermayberestricted.3.TipsforBusinessTravelAbBEC商務(wù)英語BusinessTravel課件BEC商務(wù)英語BusinessTravel課件BEC商務(wù)英語BusinessTravel課件2.Changestoflightdetails:writinganemail(Ex.2)

Completetheemailfromatravelagenttobusinessclientsusingtheinformationbelow.Write60-80words.Givetheemailtoyourpartner.*FlightstoParisnextweekwillbedivertedtoLyonsbecauseofanairtrafficcontroldispute.*Youdonotknowhowlongthedisputewilllast.*Offerarefundorabookingforalaterdate.event&reasonproblemcausedsolution2.Changestoflightdetails:To:AlltheclientsCc:Subject:ChangestoflightdetailsTo:AlltheclientsSampleAnswerTo:AlltheclientsCc:Subject:ChangestoflightdetailsWehavejustheardthatthereisgoingtobeastrikebyairtrafficcontrollersinParisnextweek,soallflightstoPariswillbedivertedtoLyons.Thestrikecouldlastonlyashorttime,butthereisnoguaranteeofthis.Therefore,wecangiveyouarefundonyourticket,oralternativelymakeabookingforalaterdate.Pleaseletusknowwhichoptionyouwouldprefer.YourssincerelySampleAnswerTo:AlltheclienVocabulary

aircraft/plane飛機(jī)checkin辦理登機(jī)手續(xù)（ID,passport,ticketore-ticket)boardingpass/card登機(jī)牌delay航班延誤airtrafficcontroller空中交通管制員（空管）baggagehandler行李管理員/分揀員first/business/economyclass頭等/商務(wù)/經(jīng)濟(jì)艙flightattendant/cabincrew空中乘務(wù)人員/機(jī)組人員oneway/round(return)

tripticket單程/雙程票III.AirTravelVocabularyIII.AirTravel2.Airlineservices

Workingroups.Lookatthislistofairlineservices.Agreeonthethreemostimportantservicesforthebusinesstraveller.*air-milesawardsforfrequentflyers*valetserviceairportparking*doublebaggageallowance*prioritystatusatcheck-in*exclusivebusinesslounges*advancedseatselection*wider,fullyrecliningseats*in-seatphone/faxfacilities*in-flightcatering/freedrinks2.Airlineservices3.Airtravelservices:listening(Ex.3)

Fivebusinesstravellerstalkaboutdifferentairtravelservices.Decidewhicheachspeakeristalkingabout.1)____A.businessclasssection2)____B.comfortableseating3)____C.freenewspapersandmagazines4)____D.in-flightentertainment5)____E.in-flightfoodanddrinkF.in-seatphone/faxfacilitiesG.on-boardduty-freesalesH.scheduledflightsEHDBA3.Airtravelservices:liste4.Low-costairlines:reading(Ex.4)5.Airtravelexperiences:listening(Ex.5)

1)Listentofourairpassengerstalkingabouttheirexperiences.Completethedescriptionswiththenumberofthespeaker(1-4).

Passenger______wasverysatisfiedwiththeservicehe/shereceived.Passenger______missedhis/herflightbecauseofoverbooking/lateness.Passenger______wasdelayedbecauseofastrike.Passenger______wasdelayedbecauseofbadweather.31424.Low-costairlines:reading2)Listentothepassengersagain.Choosethebestending(A,BorC)foreachsentence.Passenger1wastravellingAalone.Bwithoneotherperson.Cwithtwootherpeople2.Passenger2receivedinstructions

AtowaitinhishotelBtowaitintheairportCtowaitattheinformationdesk3.Passenger3isAdisabledBhungryCfamous4.AccordingtoPassenger4,strikesAarenotcommon.BoccurregularlyCareveryrare.BAAB2)ListentothepassengersagHotelamenities/facilities

Herearesomeamenitiesyoucanfindinahotel.Whichthingsdoyouthinkareimportantforthebusinesstraveller.saunamodemsocketbargoodroomlightingswimmingpoolsecretarialservicefaxvideoconferencingTVquickcheck-inroomservicefreenewspapersdirect-dialtelephoneJacuzziairconditioningInternetconnectionhairdryerfitnessroomconferenceroomtranslationserviceslaundryservice

IV.HotelHotelamenities/facilitiesIV.2.Hotelfacilities:listening(Ex.6)3.Hotelselection:reading(Ex.7)

2.Hotelfacilities:listeningGrosvenorSquareGrosvenorSquareTheStrandTheStrandPortmanSquarePortmanSquareVocabularyexpensesclaimsheet/form費(fèi)用報銷（申請）單claim(vt.)/makeanexpensesclaimfor…申請報銷

makeafalseclaimforexpenses虛報費(fèi)用

receipt收據(jù)

invoice發(fā)票

reimburse報銷、償付

anexpensesreimbursementsystem報銷制度

V.ExpensesClaimVocabularyV.ExpensesClaim2.Businessexpenses

Q1:Whatexpensesdopeopletypicallyincuronabusinesstrip?1)food,taxis,hotel2)accommodation3)businesscalls

4)faxortelephonecharges5)costofmealandlodging6)publictransportationfares7)laundryexpenses8)cliententertainmentexpensesQ2:Whatwouldyoudointhefollowingsituations?

SituationOneOnathree-daybusinesstriptoParis,youtravelaboutthecityusingtheundergroundsystemtovisitclients.Youfindthisthecheapestandmostconvenientwayoftravelling.Onyourlastnightthere,youbeginfillingyourexpensesclaimsheet.Whenyoureadthesmallprint,younoticeyouareauthorisedtoclaimupto￡25perdayfortaxis.

2.BusinessexpensesSituationTwoYourfirstbusinesstripforyournewcompanyhasbeensuccessfulandyouhavesecuredanimportantnewcontract.Youinviteyourclientouttodinneratanexpensiverestaurant.However,attheendofthemeal,heinsistsonpayingthebill.Itcomesto￡125.Hepassesyouthereceiptafterhehaspaidandsaysyoucouldclaimthisbackonexpenses.“Everyonedoesit,”hesays.

SituationThreeYoudiscoverthatacolleaguehasmadeafalseclaimforexpensesforafive-daytriptoHamburg.Hewasbookedintoahotelwhichcost￡80pernight,butheonlystayedthereforonenight.Hethencheckedoutofthehotelandspenttherestoftheweekwithanoldfriend.However,hemadeanexpensesclaimforallfivenights.SituationTwoReferencetothequestionsubmitfalseexpensesclaimsinflatetravelexpensesfalselyclaimback￡50onanexpensesclaimputpersonalbillsoncorporateexpensesexpensesfraudisdishonest/unethical/outrageousconductviolatecodeofbusinessconductandethicssufferfromthequalmsofconsciencerisklosingyourhonour遞交虛假費(fèi)用報銷申請夸大差旅費(fèi)用虛報費(fèi)用賺回50英鎊仿造開支是不誠實/不道德/無恥的行為把私人開支算在公司賬上違反商業(yè)行為和道德準(zhǔn)則受到良心的責(zé)備冒喪失尊嚴(yán)的風(fēng)險ReferencetothequestionsubmruintheimageofthecompanyHonestyisthebestpolicy.strictlyobservehonestyprincipleintegrityofheartisindispensableInbusiness,(asinourpersonallives,)honestyandintegrityaretheelementsmostcriticaltobuildingfruitful,long-termrelationships.doyourbestinfosteringacorporatecultureofhonestyandintegrity毀了公司的形象誠實是最好的策略.心靈誠實是必不可少的恪守誠信原則在商務(wù)上，（在生活中也一樣，）誠信和正直是建立成功和長期的關(guān)系的最關(guān)鍵因素。為營造誠信、正直的公司文化而盡力ruintheimageofthecompany3.Expensesclaims:listeningSectionA(Ex.8)

RogerHargreavesworksinanaccountsdepartment.Hetelephonesthreepeopleabouttheirexpensesclaims.Listenandcompletetheformsbelowwithoneortwowordsoranumber.3.Expensesclaims:listeningBEC商務(wù)英語BusinessTravel課件BEC商務(wù)英語BusinessTravel課件BEC商務(wù)英語BusinessTravel課件159261037114812marketingconference￡80PaulLimbertfaxesSwedenhotelbillcallhimcashpayments

25th-26thHotelContinentalTrain/Eurostarmetrotickets159261037114812marketingconfeFADGESectionB(Ex.9)FivepeoplecalltheAccountsDepartmentandleavemessagesabouttheirexpenses.Listenanddecidewhateachspeakeristryingtodo.____A.arrangeameeting____B.askforhelp____C.askforinformation____D.askpermission____E.cancelanappointmentF.explainadelayG.makeacomplaintH.thanksomeoneFSectionB(Ex.9)ReadingPartV(Ex.10)ReadingPartIV(Ex.11)Writing:lettersofinvitationVI.ExamFocusReadingPartV(Ex.10)VI.ExamLettersofInvitationThefollowingphrasesareusefulforformalwritteninvitations.

Inviting/Offering

Weshouldliketoinviteyou.../Weshouldheverypleasedifyoucould…/Wewouldbedelightedifyoucould…

ThankingThankyou(verymuch)foryour(kind)invitationto…/Itwasverykindofyoutoinvitemeto…/Iwasdelightedtoreceiveyourinvitationto…

AcceptingIwouldbeverypleasedto…/Ishouldbedelightedto…

DecliningUnfortunately,dueto…,Iamunableto…LettersofInvitation正方體展開圖正方體展開圖33將正方體剪開展成一個平面圖形。自主探索嘗試發(fā)現(xiàn)自主探索嘗試發(fā)現(xiàn)34“一四一”型展示成果歸納總結(jié)“一四一”型展示成果歸納總結(jié)35“二三一”型“三三”型“二二二”型“二三一”型“三三”型“二二二”型36判斷下列圖形能不能折成正方體？(1)判斷下列圖形能不能折成正方體？(1)37(2)(2)38(3)(3)39(4)(4)40(5)(5)41(6)(6)42(7)(7)43(8)(8)44(9)(9)45(10)(10)46(11)(11)47(12)(12)48(13)(13)49(14)(14)50(15)(15)51(16)(16)52(17)(17)53(18)(18)542.如圖有一正方體房間，在房間內(nèi)的一角A處有一只小蟲，它想到房間的另一角B處去吃食物，它采取怎樣的行走路線最近？AB2.如圖有一正方體房間，在房間內(nèi)的一角A處有一只小蟲，它想55變形：如圖有一長方體房間，在房間內(nèi)一角A處有一只小蟲，它想到房間的另一角B處去吃食物，它采取怎樣的行走路線最近？AB變形：如圖有一長方體房間，在房間內(nèi)一角A處有一只小蟲，它想56這節(jié)課我們探索了．．．．．．這節(jié)課我體驗到了．．．．．．這節(jié)課我還想．．．．．．課堂小結(jié):這節(jié)課我們探索了．．．．．．課堂小結(jié):57ByeBye!ByeBye!58BEC-商務(wù)英語-Business-TravelBEC-商務(wù)英語-Business-Travel59Whatisbusinesstravel?

Travelswithbusinesspurposes.Thepurposes(目的)forbusinesstravel

marketingactivities營銷活動negotiation談判marketresearch&investigation市場研究與調(diào)查conference會議tradefair&exhibition交易會及展覽cross-regionaltechnicalexchange/productlaunch/large-scalecelebrations跨區(qū)域的技術(shù)交流、產(chǎn)品發(fā)布大型慶典I.AnIntroductiontoBusinessTravelWhatisbusinesstravel?I.An3.TipsforBusinessTravelAbroad

1)Planningtheitinerary*Givesomethoughttothetrip’sgoalsandtheirrelativepriorities.*Obtainnamesofpossiblecontacts,arrangingappointments,checkingtransportationschedules,andconfirmthemostimportantmeetingsbeforethetravelerleavesthecountry.*Keepthescheduleflexibleenoughtoallowforbothunexpectedproblemsandunexpectedopportunities.*Checkthenormalworkdaysandbusinesshoursinthecountriestobevisited.Alsotakeforeignholidaysintoaccount.*Beawarethattravelfromonecountrytoanothermayberestricted.3.TipsforBusinessTravelAbBEC商務(wù)英語BusinessTravel課件BEC商務(wù)英語BusinessTravel課件BEC商務(wù)英語BusinessTravel課件2.Changestoflightdetails:writinganemail(Ex.2)

Completetheemailfromatravelagenttobusinessclientsusingtheinformationbelow.Write60-80words.Givetheemailtoyourpartner.*FlightstoParisnextweekwillbedivertedtoLyonsbecauseofanairtrafficcontroldispute.*Youdonotknowhowlongthedisputewilllast.*Offerarefundorabookingforalaterdate.event&reasonproblemcausedsolution2.Changestoflightdetails:To:AlltheclientsCc:Subject:ChangestoflightdetailsTo:AlltheclientsSampleAnswerTo:AlltheclientsCc:Subject:ChangestoflightdetailsWehavejustheardthatthereisgoingtobeastrikebyairtrafficcontrollersinParisnextweek,soallflightstoPariswillbedivertedtoLyons.Thestrikecouldlastonlyashorttime,butthereisnoguaranteeofthis.Therefore,wecangiveyouarefundonyourticket,oralternativelymakeabookingforalaterdate.Pleaseletusknowwhichoptionyouwouldprefer.YourssincerelySampleAnswerTo:AlltheclienVocabulary

aircraft/plane飛機(jī)checkin辦理登機(jī)手續(xù)（ID,passport,ticketore-ticket)boardingpass/card登機(jī)牌delay航班延誤airtrafficcontroller空中交通管制員（空管）baggagehandler行李管理員/分揀員first/business/economyclass頭等/商務(wù)/經(jīng)濟(jì)艙flightattendant/cabincrew空中乘務(wù)人員/機(jī)組人員oneway/round(return)

tripticket單程/雙程票III.AirTravelVocabularyIII.AirTravel2.Airlineservices

Workingroups.Lookatthislistofairlineservices.Agreeonthethreemostimportantservicesforthebusinesstraveller.*air-milesawardsforfrequentflyers*valetserviceairportparking*doublebaggageallowance*prioritystatusatcheck-in*exclusivebusinesslounges*advancedseatselection*wider,fullyrecliningseats*in-seatphone/faxfacilities*in-flightcatering/freedrinks2.Airlineservices3.Airtravelservices:listening(Ex.3)

Fivebusinesstravellerstalkaboutdifferentairtravelservices.Decidewhicheachspeakeristalkingabout.1)____A.businessclasssection2)____B.comfortableseating3)____C.freenewspapersandmagazines4)____D.in-flightentertainment5)____E.in-flightfoodanddrinkF.in-seatphone/faxfacilitiesG.on-boardduty-freesalesH.scheduledflightsEHDBA3.Airtravelservices:liste4.Low-costairlines:reading(Ex.4)5.Airtravelexperiences:listening(Ex.5)

1)Listentofourairpassengerstalkingabouttheirexperiences.Completethedescriptionswiththenumberofthespeaker(1-4).

Passenger______wasverysatisfiedwiththeservicehe/shereceived.Passenger______missedhis/herflightbecauseofoverbooking/lateness.Passenger______wasdelayedbecauseofastrike.Passenger______wasdelayedbecauseofbadweather.31424.Low-costairlines:reading2)Listentothepassengersagain.Choosethebestending(A,BorC)foreachsentence.Passenger1wastravellingAalone.Bwithoneotherperson.Cwithtwootherpeople2.Passenger2receivedinstructions

AtowaitinhishotelBtowaitintheairportCtowaitattheinformationdesk3.Passenger3isAdisabledBhungryCfamous4.AccordingtoPassenger4,strikesAarenotcommon.BoccurregularlyCareveryrare.BAAB2)ListentothepassengersagHotelamenities/facilities

Herearesomeamenitiesyoucanfindinahotel.Whichthingsdoyouthinkareimportantforthebusinesstraveller.saunamodemsocketbargoodroomlightingswimmingpoolsecretarialservicefaxvideoconferencingTVquickcheck-inroomservicefreenewspapersdirect-dialtelephoneJacuzziairconditioningInternetconnectionhairdryerfitnessroomconferenceroomtranslationserviceslaundryservice

IV.HotelHotelamenities/facilitiesIV.2.Hotelfacilities:listening(Ex.6)3.Hotelselection:reading(Ex.7)

2.Hotelfacilities:listeningGrosvenorSquareGrosvenorSquareTheStrandTheStrandPortmanSquarePortmanSquareVocabularyexpensesclaimsheet/form費(fèi)用報銷（申請）單claim(vt.)/makeanexpensesclaimfor…申請報銷

makeafalseclaimforexpenses虛報費(fèi)用

receipt收據(jù)

invoice發(fā)票

reimburse報銷、償付

anexpensesreimbursementsystem報銷制度

V.ExpensesClaimVocabularyV.ExpensesClaim2.Businessexpenses

Q1:Whatexpensesdopeopletypicallyincuronabusinesstrip?1)food,taxis,hotel2)accommodation3)businesscalls

4)faxortelephonecharges5)costofmealandlodging6)publictransportationfares7)laundryexpenses8)cliententertainmentexpensesQ2:Whatwouldyoudointhefollowingsituations?

SituationOneOnathree-daybusinesstriptoParis,youtravelaboutthecityusingtheundergroundsystemtovisitclients.Youfindthisthecheapestandmostconvenientwayoftravelling.Onyourlastnightthere,youbeginfillingyourexpensesclaimsheet.Whenyoureadthesmallprint,younoticeyouareauthorisedtoclaimupto￡25perdayfortaxis.

2.BusinessexpensesSituationTwoYourfirstbusinesstripforyournewcompanyhasbeensuccessfulandyouhavesecuredanimportantnewcontract.Youinviteyourclientouttodinneratanexpensiverestaurant.However,attheendofthemeal,heinsistsonpayingthebill.Itcomesto￡125.Hepassesyouthereceiptafterhehaspaidandsaysyoucouldclaimthisbackonexpenses.“Everyonedoesit,”hesays.

SituationThreeYoudiscoverthatacolleaguehasmadeafalseclaimforexpensesforafive-daytriptoHamburg.Hewasbookedintoahotelwhichcost￡80pernight,butheonlystayedthereforonenight.Hethencheckedoutofthehotelandspenttherestoftheweekwithanoldfriend.However,hemadeanexpensesclaimforallfivenights.SituationTwoReferencetothequestionsubmitfalseexpensesclaimsinflatetravelexpensesfalselyclaimback￡50onanexpensesclaimputpersonalbillsoncorporateexpensesexpensesfraudisdishonest/unethical/outrageousconductviolatecodeofbusinessconductandethicssufferfromthequalmsofconsciencerisklosingyourhonour遞交虛假費(fèi)用報銷申請夸大差旅費(fèi)用虛報費(fèi)用賺回50英鎊仿造開支是不誠實/不道德/無恥的行為把私人開支算在公司賬上違反商業(yè)行為和道德準(zhǔn)則受到良心的責(zé)備冒喪失尊嚴(yán)的風(fēng)險ReferencetothequestionsubmruintheimageofthecompanyHonestyisthebestpolicy.strictlyobservehonestyprincipleintegrityofheartisindispensableInbusiness,(asinourpersonallives,)honestyandintegrityaretheelementsmostcriticaltobuildingfruitful,long-termrelationships.doyourbestinfosteringacorporatecultureofhonestyandintegrity毀了公司的形象誠實是最好的策略.心靈誠實是必不可少的恪守誠信原則在商務(wù)上，（在生活中也一樣，）誠信和正直是建立成功和長期的關(guān)系的最關(guān)鍵因素。為營造誠信、正直的公司文化而盡力ru