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Book1Unit2ListeningandTalkingMakeReservationsPeriod5Knowtheformalandpoliteexpressionsinreserving.

Bytheendofthisperiod,studentswillbeableto1234Knowwhatandhowtoreservebeforetravelling.

Practisethetipoflistening–listeningforthekeywords.Role-playaphonecalltomakereservationswithapartner.Objectives:Lead-inAriddleofaword:Canyouguesswhatitis?Itisaverbandbeginswiththeletter“r”.Itisaverbandbeginswiththeletter“r”.Ithas7lettersalltogether,3ofwhichare“e”s.Ithasatightrelationshipwiththepreparationsbeforetravelling.reserveTask1Brainstorm:

Whatreservationsdoyouneedtomakebeforetravelling?airticketreservationhotelreservationdinnertablereservationPre-listeningWhenyoutalkaboutairticket/hotel/dinnertablereservation,whatwordsandexpressionscomeintoyourmind?makeareservationfirstclassbusinessclasseconomyclassdelay(延誤)cancel(取消)checkincheckoutsingleroomdoubleroomflightone-wayticketaround-tripticketdeparturelocationpaymentpaybycreditcardpaybyWeChatpaybycashTask21.Whatarethetwospeakerstalkingabout?2.Whatistherelationshipbetweenthetwospeakers?

A.Friends

B.TeacherandstudentC.Customerandreservationagent(預定代理人)Theyaretalkingaboutbuyingaplaneticket.While-listeningListentothephonecallandanswerthequestions.Task1*Befamiliarwithwordsrelatingtoprofessionalidentity.*Focusontheconversationplace:hospital,school,restaurant,library,office…*Payattentiontothetoneofvoice.Tips:Howtojudgetherelationship?Opening__________canIhelpyou?___________tobuyaplaneticket…Talkingabouttime_____________areyoutravelling?Onthe23rdofDecember.TalkingaboutwhatyoupreferTherearetwoflights…Which_______________?Would_______________travelbusinessclassoreconomy?_______________bookaretrurnflightthistimeThe9:30flight,please.__________totravelbusinessclass.No,____________.I’mtakingthetrainback.Otherinformation_____________yourname,sir?RobertWilliams.Payment__________________________topay?Bycreditcard.HowI’dlikeOnwhatdatedoyoupreferI’dlikeyouliketothankyouMayIhaveMayIaskhowyouwouldlikeWouldyouliketo

Task2:Listenagainandcompletethetablewiththewordsyouhear.

Task2Opening__________canIhelpyou?___________tobuyaplaneticket…Talkingabouttime_____________areyoutravelling?Onthe23rdofDecember.TalkingaboutwhatyoupreferTherearetwoflights…Which_______________?Would_______________travelbusinessclassoreconomy?_______________bookaretrurnflightthistimeThe9:30flight,please.__________totravelbusinessclass.No,____________.I’mtakingthetrainback.Otherinformation_____________yourname,sir?RobertWilliams.Payment__________________________topay?Bycreditcard.HowI’dlikeOnwhatdatedoyoupreferyouliketoI’dlikeWouldyouliketothankyouMayIhaveMayIaskhowyouwouldlikePost-listening:

Findoutthepoliteexpressionsformakingreservations.

.Post-listening:

summarizethe5stepstomakeareservation.Opening______canIhelpyou?Talkingabouttime_________________areyoutravelling?TalkingaboutwhatyoupreferTherearetwoflights...Which_____________________?Would_______________travelbusinessclassoreconomy?_______________bookareturnflightthistime?Otherinformation___________yourname,sir?Payment____________________________topay?HowOnwhatdatedoyoupreferyouliketoMayIhaveWouldyouliketoMayIaskhowyouwouldlike1.Opening2.Talkingabouttime3.Talkingaboutwhatyouprefer4.otherinformation5.MeansofPaymente.g.confirmyourname,etc.Pre-talkingCanyouthinkofsomeusefulexpressionsfor

bookingahotelroom?

UsefulexpressionsforbookingahotelroomWhatcanIdoforyou?Whatkindofroomwouldyoulike?Howlongareyoustaying?Whenareyoucheckinginandcheckingout?Doyouhaveanyspecialrequests?MyIhaveyourname?I’dliketobookaroom.I’dliketobookaroomfornextMonday.I’dlikearoomwithtwosinglebeds.What’stheroomrate(房價)?DoyouhavefreeInternetservice?Isbreakfastincluded?Talking:Role-playaphonecalltobookahotelroom.

Tips:Usethe5stepsmentionedbeforetofinishtheconversation.

Thepresentcontinuoustensecanbeusedtodescribefutureplansandarrangements.Formalandpoliteexpressionsarefavored.A:Goodmorning.WhatcanIdoforyou?B:I’dliketobookaroom.A:Whatkindofroomwouldyouprefer,

Singlebedordoublebed?B:Doublebed.A:OK.Whenareyoucheckingin?B:OnOcter4th.A:Howlongareyoustaying?B:Twodays.DoyouhavefreeInternetservice?A:Yeswedo.Doyouhaveotherrequests?B:No,thankyou.A:MyIhaveyourname,sir?B:JackChen.A:OK,wewillhaveroom706foryou.Goodbye.Possibleversion1

Imagineyouaremakingplansfortheholiday.Chooseoneofthesituationsbelowandrole-playaphonecallwithapartner.A:HappyHotel.HowcanIhelpyou?B:I’dliketobookaroom.A:Certainly,sir.Onwhatdateswouldyouliketostay?B:Fromthe4thtothe7thofNovember.A:Wehaveroomswith2singlebeds,doublebed,andkingbedavailable.Whichdoyouprefer?B:I’dlikeakingbed,please.Oh,andcouldIhaveanon-smokingroom?A:Allofourroomsarenon-smoking.Doyouhaveanyotherspecialrequests?

B:Yes,I’dliketohavearoomwithaview.Oh,andaquietroom.I’llreallyneedtogetsomerest.A:Thatcancertainlybearranged.B:AnddoesyourhotelhaveInternet?A:ThereisfreeWiFithroughout

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