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如對您有幫助,請購買打賞,謝謝您!如對您有幫助,請購買打賞,謝謝您!如對您有幫助,請購買打賞,謝謝您!MODULE1To:AllStaffFrom:RayBonnerDate:24thJuneSubject:TrialofflexitimesystemFurthertoourpreviousmeeting,wearepleasedtobeabletoconfirmthatthenewflexitimesystemwillcomeintooperationasfrom1stAugust.Thesystemappliestoalladministrativeandofficestaff.MayIremindyouthatanyproductionstaffonthecurrentshiftsystemremainunaffectedbythesechanges.From:Hi,RonaHowareyou?Igotanotetosayyoucalled.Greatnewsthatyoupassedyourfinalexam!I’msorrythatIdidn’tgetbacktoyoubutit’sbeencrazyhere.Thenetworkwasdownforthreedayssoallourcustomerswerereceivingthewrongorders!Anyway,howaboutmeetingforlunchthisweek?Ifyoucan’tmakeit,don’tforgetthepartythisweekend.Doyouwantmetopickyouupat8?Seeyousoon,EveDearMr.Hynes:RE:Replacementofitem00-A104Withregardtoyourletterdated12thJune,Iamwritingtoconfirmthatwecanofferyouareplacementitemandthiswillbesentouttoday.Iwouldliketoapologizeforthedelaywiththis.Unfortunately,thiswasduetorecentchangestoournetwork.OnbehalfofLarBonnerIwouldliketothankyouforyourcustom.Welookforwardtoworkingwithyouagaininthefuture.YourssincerelyEvelynBoerCustomerServicesTel:0207865849YouareamanageratLarBonner.Afterameetingwithstaff,thecompanyhasagreedtoextendparentalleaveforfathersfromtwoweekstothreeweeks.Writeamemotoallstaff.?Refertothepreviousmeeting.?Saywhenthenewsystemwillbegin(25thSeptember).?Remindstaffthattheirmanagersneedonemonth’snotice.To:AllStaffFrom:(Nameofstudent)Date:25thJulySubject:ParentalLeaveFurthertoourpreviousmeeting,Iampleasedtoconfirmthatparentalleaveforfathershasbeenextendedtothreeweeks.Thenewsystemwillcomeintooperationasfrom25thSeptember.MayIremindyouthatyourmanagerswillrequireonemonth’snotice?MODULE21.Readtheapplicationforajob.Writetheverbinbracketsinthepastsimple,presentperfectorpresentperfectcontinuous.DearSirorMadam,I__Saw__(see)youradvertforthepostofClientServicesExecutiveinyesterday'snewspaperandIwouldliketoapplyfortheposition.AsyoucanseefrommyattachedCV,I_havebeenworking_(work)formycurrentcompanyforovertwoyears.I_joined_(join)MackintyreandCoin2007andsincethen,I_havehad_(have)manyopportunitiestodevelopmyskills.However,I_havebeenconsidering_(consider)acareerchangewithanewchallengeforanumberofmonthsandthisseemsliketheperfectmomenttomakethatmove.Iseefromrecentpressreportsthatyourcompany_hasexpanded/hasbeenexpanding_(expand)itsoperationsinChinaandthereforeIwouldliketodrawyourattentiontomydegreeinOrientalStudiesandMandarinwhichI_completed_(complete)in2006.CombinedwithmycurrentMBA,whichI_havebeenstudying_(study)forpart-timeatthelocaluniversity,IfeelthatIwouldbeanassettoyourcompany.Pleasealsonotethatmycurrentmanager_hasagreed_(agree)towriteareferenceandcanbecontactedon02078576785.Ilookforwardtohearingfromyou.YoursfaithfullyDanielLewis2.Readthisadvertforajob.Youwouldliketoapplyforitandhavewrittensomenotesaboutyourexperience.Usethenotestowritealetterofapplication(120-140words)similartotheoneabove.PersonalAssistanttoOverseasSalesManagerworked2yearsasreceptionistandsecretaryWearecurrentlyseekingsomeonetoworked2yearsasreceptionistandsecretarycompletedcourseatcollegeworkinabusyandexpandingdepartment.completedcourseatcollegeYouwillhaveexperienceinsecretarialduties.GoodknowledgeofEnglishandlivedinRomesummer2006–fluentItalianatleastoneotherlanguageispreferred.livedinRomesummer2006–fluentItalianYouwillneedtotravelabroadwiththesalesmanagerandorganiseschedules.Opportunitiesforpromotion.beenworkingfortravelagencyforlast6monthsbeenworkingfortravelagencyforlast6monthsDearSirorMadam,IsawyouradvertforthepostofPersonalAssistanttoOverseasSalesManagerinyesterday'snewspaperandIwouldliketoapplyfortheposition.AsyoucanseefrommyattachedCV,Ihavebeenworkingforatravelagencyforthelastsixmonths,whichIhavereallyenjoyed.BeforethatIworkedasareceptionistandsecretaryfortwoyears.IhaveagoodknowledgeofEnglishasIcompletedacourseatcollegeandIamalsofluentinItalianhavinglivedinRomeforthesummerin2006.Pleasenotethatmycurrentmanagerhasagreedtowritemeareference.Ilookforwardtohearingfromyou.Yoursfaithfully[student'sname]4.AMemoTo:AllstaffFrom:JamesShepherdDate:23JuneSubject:PresentationonchangestopensionschemeDuetorecentchangesingovernmentpensionlaws,theHeadofFinancewillgiveapresentationonTuesday1Julyat5.30pminthecanteentooutlineanyeffectonthecurrentcompany-basedpensionscheme.Staffwiththispolicyarewelcometoattend.6.Readthreemorememos.Underlineanykeywordsandusethemtowritethesubjectlines.Subject:DisplayofnewfactoryplansAsyouareprobablyaware,thecompanyiscurrentlyconsideringplansforanewfactoryinthedistrictofCampiBisenzio.Modelsanddesignswillbeondisplayintheconferenceroomeverydaynextweek.Allstaffarewelcometovisitatanytimeandgivefeedback.Subject:Presentationonflexitimeandhome-workingFollowingrecentfeedbackonworkinghours,theHeadofHumanResourceswillgiveapresentationonThursday2Julyat4.30pmintheconferenceroomtooutlineproposalsforasystemofflexitimeandhome-working.Anystaffareinvitedtoattendandsharetheirideas.Subject:SpanishclassesPleasenotethatSpanishclassesthisyearwillbeginonOctober16thonWednesdaylunchtimes.Anyonewishingtoparticipateshouldinformtheirlinemanager.PlacementtestingfornewparticipantswilltakeplaceinthetrainingcenteronThursday5thorFriday6thbetween12and1pm.7.Readtheinformationbelowandthenwriteamemotoallthestaffinyourcompany.Write40-50wordsonly.RemembertoincludeaTo,From,DateandSubjectline.Youareahumanresourcesmanagerforalargemanufacturingfirm.Toofferstaffbetterhealthinsurance,thecompanyhasrecentlychangeditsinsurancecompany.Arepresentativefromtheinsurancecompanyisvisitingtopresentthenewpolicy.Inyourmemoyoushould:*saywhathashappenedandwhy.*announcetherepresentative’svisit.*saywhenandwherehispresentationwilltakeplace.p25TherearetwopartstotheWritingTest.InPartOneyoumustwriteaninternalcommunicationsuchasanote,message,memooremailofaround40words.PARTONEYouareaseminarorganizer.Youwanttocheckdetailsforaneventnextweekwithyourtwoassistants.Writeanemailtoyourstaff.Write40-50words.Sywhichroomsyouhavebookedfortheevent.Akthemtoconfirmtheschedulewithsecurity.Eplainthatoneparticipantwillbelate.From:[student'sname]Subject:ConfirmationofseminardetailsDate:XXXXTo:AssistantseminarorganizersPleasenotethatIhavebookedRooms101and102fortheseminarnextweek.I'dbegratefulifyouwouldnowconfirmthisbookingandthefinalschedulefortheeventwithsecurity.AlsonotethatMrSinghwillbeonehourlateontheMondaymorning.Module4veryfewpeoplevisitbecauseoftheserancompetition–verypopularveryfewpeoplevisitbecauseoftheserancompetition–verypopularSpendingonInternetadvertisingforMay:CostBennersontheirsites(euros/month):launchednewsletterforsubscribers3,200launchednewsletterforsubscribersMonthlynewsletteremailedtosubscribers:Nocostexceptmytime!exceptmytime!Tip1:Keepthetitleofthereportshort.Itonlyneedstotellyourreaderthesubject.Tip2:Divideyourreportintosectionstomakeiteasiertoread.UseheadingssuchasIntroduction,Findings,Conclusions,Recommendations.Tip3:Statetheaimofthereportintheintroduction.Thiswillincludewhyyouhavebeenaskedtowriteitandwhatyouwillhavedonebytheend.Tip4:Inthefindingssectiondescribethefactsandinformation.Avoidgivingyouropinionatthisstage.Reporton_visitstowebsiteandproposedmarketingstrategy___IntroductionTheaimofthisreportistocommentonthenumberofpeoplevisitingthecompanywebsiteinthelastthreemonthsandproposeamarketingstrategyforthenextthreemonths.FindingsOverthelastthreemonths,thenumberofvisitorshasincreasedby650.Therearetworeasonsfortheincrease.Firstofall,welaunchedanewsletterforsubscribes.SecondlyinMay,weranacompetitionwhichwasverypopular.Withregardstocosts,bannershavecost3200eurosamonthbutveryfewpeopleseemtovisitthewebsiteasaresultofthese.Ontheotherhand,thenewsletterdoesn’tcostanything(otherthanmytime)buthashelpedtoincreasethenumberofvisitors.RecommendationsInordertoincreasethisnumberIwouldrecommendthatwecontinuewiththenewsletterandrunmorecompetitionsandquizzes.Ialsoproposethatwestopusingbannersandputmoreresourcesintosettinguplinkswithothersitestoincreasethetraffic.Module6ReportonthedismissalofLudwigaChuhovaIntroductionTheaimofthisreportis(1)toassess/tobeassessedwhetherMs.Chuhova(2)unfairlydismissed/wasunfairlydismissedandifthecorrectprocedure(3)followed/wasfollowedbyherlinemanager.FindingsFirstofall,it(4)hasfound/hasbeenfoundthatMs.Chuhova(5)hadfailed/hadbeenfailedtoarriveforworkonthreeoccasions.Onthefirstoccasion,whenthemanagergaveaverbalwarning,she(6)reports/isreportedtohavesaidthatitwasnoneofhisbusiness.Onthesecondoccasion,thelinemanager(7)gave/wasgivenherawrittenwarning.Whenshefailedtoarriveforworkathirdtime,she(8)dismissed/wasdismissedwithimmediateeffect.ConclusionsandrecommendationsInconclusion,themanager(9)appears/isappearedtohavefollowedthecorrectcourseofaction.However,it(10)recommends/isrecommendedthatinthefuture,anydisciplinaryprocedures(11)shouldcarryout/shouldbecarriedoutinthepresenceofoneotherperson.This(12)willhelp/willbehelpedtoavoidanysimilarsituations.1.InternalcommunicationandemailsTo:DearHansIunderstandthere’saproblemwithstockblockingtheentrance.PleasearrangetomovethisbeforeMondaymorning.Wouldyoulikemetoarrangeforsomeextrastafftohelpmoveit?RegardsInga2.To:AllproductionstaffFrom:ValterRinckesCC:IngaPalgimiSubject:HealthandSafetyInspectionWouldallstaffnotethatourannualhealthandsafetyinspectionwilltakeplaceonMonday,23Februarystartingat9.30.I’dbegratefulifteamleaderswouldcheckallexitsareclearincludingthewarehouseandstorageareas.Weappreciateyourhelpinthismatter.3.HiValterPleasegivemedetailsofthenexthealthandsafetycheck.Iknowit’scomingupsoon.Ifproductiondoesn’tclearthoseexitsatthebackofthewarehouseintime,we’llbeintrouble.Infact,whydon’tyousendthemamemo?IngaThursday19FebruaryDearValterWithregardtoyourmemoabouttheinspection,I’mafraidwe’reunabletomakespaceinthewarehousearoundtheentrances.Thereasonisthatthelorrieshavebeendelayedthisweeksowehavestockwaitingtoleave.I’mhopingthatitwillbepickedupbefore9onMonday.HansWriting:AnemailWorkinpairsandwriteaseriesofemailsbetweenamanagerandhisassistant.Writethefirstemailandthenswapyourbookwithyourpartner.Writethesecondemailandswapbooksagain.Continueandwritefiveemailsintotal.1.Assistant:Requestdetailsofnexthealthandsafetytrainingeventfrommanager.Dear[name]Wouldyoupleasesendmedetailsofthenexthealthandsafetytrainingevent?I’mawarethatitisdueinthenearfuture.Regards[name]2.Manager:Givedetailsandaskassistanttoinformalldepartmentmanagers.Dear[name]Thanksforremindingme.Thetrainingeventtakesplaceonthe3rdSeptemberfrom9-5intheconferencerooms.Pleaseinformalldepartmentmanagersandforwardtheattacheddocumentswhicharetobereadbeforetheevent.Thanks[name]3.Assistant:Announceeventtoalldepartmentmanagersandrequesttheytelltheirstaff,CCmanager.DearDepartmentManagers,Wouldyouallpleasenotethatthenexthealthandsafetytrainingeventtakesplaceonthe3rdSeptemberfrom9-5intheconferencerooms.Asyouknowthisisalegalrequirement.Pleasealsofindattacheddocumentswhichyoushouldbefamiliarwithbeforetheevent.Thanksforyourcooperation.[name]4.Manager:Apologizetoassistantthatdateoftraininghaschanged.Explainreasonandgivenewdate.Dear[name]Thanksforinformingthemanagers.Unfortunately,thetrainingeventhasbeenpostponed.Thereasonisthetrainerisunavailable.Hehassuggestedthe23rdSeptember,socanyouletallmanagersknow?Sorryfortheinconvenience.[name]5.Assistant:Writeanotheremailtoalldepartmentmanagerswithnewdate,CCmanager.DearDepartmentManagers,Followingmypreviousemail,Iamwritingtoinformyouofachangeindatetothehealthandsafetytrainingevent.Duetotheunavailabilityofthetraineronthe3rdSeptember,theeventwillnowtakeplaceonthe23rd.Allotherdetailsremainthesame.Apologizeforanyinconveniencecaused.[name]Module7Asalespersonwhoworksforacompanyrentingofficespacehasfaxedtheproposalbelowtoaclient.FAXDearMr.RiceThankyouforyourorderbyfax.Furthertoyourrequestforofficespacefortwelvemonths.I’dliketomentionthatIcanalsoofferyoua10%discountforbookingsofaneighteen-monthperiod.YouenquiredaboutavailabilityattheVirginiaWalkCentreandofficesarestillvacant.However,pleasenotethatthereislimitedparkingandsomeofficesareondifferentfloors.Asaninterestingalternative,youmightwishtoconsideranewpremisescalledDockside(aboutonemiledowntheriversidefromVirginiaWalk).Ithasthefollowingfeatures:?afirst-flooropen-planofficespace(75m2)withwonderfulviewsoftheoldharbour.?aconvenientthree-minutewalkfromthestationandidealforcyclistswithapathalongtheriverside?suitableparkingfacilitiesforovertwentystaff.Pleaseconsiderthispossibilityandnotethediscountwouldstillapply.Avisittothispremisescanbearranged,althoughIwouldsuggestapromptdecisiononthissecondoption.Ilookforwardtohearingfromyouintheverynearfuture.YourssincerelyHugoJonesWriting:AfaxSpacesaver,companywhichrentswarehousespacetobusinesses,hasbeensentthisfax.Lookatthefaxandtheotherinformationbelowandanswerthefollowingquestions.BROWN&BURRTo:SpacesaverFrom:RandyBurrSubject:Rentingwarehousespaceoffer10%discountfortwo-yearbookingFurthertoourdiscussionlastweekinwhichIoutlinedourneedforwarehousingoverthenexteighteenmonths,IwouldliketoenquireifthewarehousespaceisstillavailableattheW1site.offer10%discountfortwo-yearbookingWewouldhavethefollowingrequirements:warehouseof100m224-houraccessmusthavesecurityadequateparkingfortwentyandeasyaccessW1W1WarehousingThreelotscurrentlyavailable:75㎡50㎡50㎡Basedincitycentre.Couldoffertwospacesat50m2butmoreexpensive.PooraccessandparkingforfiveatmostBasedincitycentre.Couldoffertwospacesat50m2butmoreexpensive.PooraccessandparkingforfiveatmostTwothirdsthepriceofW1CircularTwothirdsthepriceofW1CircularStorageNewwarehousingspaceNOWOPEN.Allspaceavailablefrom25㎡to100㎡.Outsideofcitycentre.30-minutedrivefromBrownandBurrOutsideofcitycentre.30-minutedrivefromBrownandBurrJustoffmotorway.Easyaccessforlorriesandadequateparking.Brandnewfacility.CCTVandsecurityfirmcheckonceanight.Justoffmotorway.Easyaccessforlorriesandadequateparking.Brandnewfacility.CCTVandsecurityfirmcheckonceanight.ImagineyouarethesalespersonforSpacesaver.WriteafaxtoMr.Burr.Proposethealternativelocation.Usethelayoutandexpressionsfromtheproposalinexercise1onpage72.DearMrBurr,FurthertoyourenquiryaboutthewarehousingattheW1site,Iamdelightedtosaythisspaceisstillavailable.However,withregardtoyouradditionalrequirementspleasenotethatyouwouldhavetorenttwoseparatespacesof50squaremetersandthewarehousehaslimitedparkingforfivecarsonlyandlimitedaccess.Asanalternative,youmightwishtoconsideranewstorageoptioncalledCircularStoragethathasrecentlybecomeavailabletoSpacesaver.WhileitisalittlefurtherfromthecentreofthecitythanW1,ithasthefollowingfeatures:-easyaccessforlorriesandadequateparkingfortwenty-securitywithCCTV-spaceavailabilityof100squaremeters(andmoreifrequired)Pleasealsonotethatitwouldbetwo-thirdsthepriceofW1,andthe10%discountforatwo-yearbookingwouldstillapply.Avisittothesepremisescanbearranged,althoughIwouldliketosuggestapromptdecisiononthissecondoption.Ilookforwardtohearingfromyouintheverynearfuture.YourssincerelyModule81stMayDearMrLeFeverFollowingtherecentexperiencesoftwoofmystaffwithyourtrainingcompany,Ihavedecidedtosendyousomefeedbackbasedontheircomments.Onthe25thApril,theyattendedatwo-daycomputercourseincreatingPowerPointpresentations.However,onthefirstdaythetrainerarrived30minuteslate,whichwasfollowedbyafurtherdelayduetoaroomchange.Asaresultofthisnearly90minuteswasmissed.Inadditiontothis,mystaffinformmethattheapproachofthetrainerwastoletparticipantsdiscoversolutionstoproblemsratherthanbeingtoldwhattodo.DespitehavingbeenverysatisfiedwithyourservicesinthepastImayhavetoreconsidersendingstaffinthefuture.Iwouldbegratefultohearanycommentsyouhavetomakeeitherbyphoneorinwriting.Ilookforwardtohearingfromyou.YourssincerelyMrsAHeneageHumanResourcesAletterofcomplaintDearMrsHeneageWithregardtoyourconcernsaboutthePowerPointcourseonthe26thApril,IhavenowspokentomyheadofcomputertrainingandasaresultIaminapositiontorespond.Unfortunately,andduetocircumstancesbeyondourcontrolonthatday,theheadoftrainingwasunavailableatshortnotice.Asaresultwehadtogetaplacementtrainerandhewassomewhatlate.ForthisIapologize,butbecauseofthisdelayweaddedthelosttimeontheendofthetwodays.Secondly,therewasaroomchangewhichwasduetothefactthatyourcompanysentanextraperson.Finally,ourapproachtotraininghasalwaysbeenbasedondiscoveryapproach.Moreover,ithasalwaysreceivedpositivefeedback.Followingthisletter,Iwouldliketosuggestameetingatyourconveniencetodiscussanyremainingissuesandyourfuturetrainingneeds…Writing:AletterofcomplaintWorkinpairs.Youwillwritealettertoeachotherandthenwritethereply.Yourecentlystayedatahotel.Yourpartneristhemanager.Readthenotesontheproblems.Therewasnorecordofthebookingatreception—Iwaited45minutes.Themeetingroomwasdouble-booked—hadtomeetclientsinsmallerroom.Thetowelswerenotchangedinthebathroomovernight—roomservicesaidthiswashotelpolicybasedon‘environmentalreasons’.Writealettertothehotelmanager.Write120-140wordsusingappropriatelinkingwordsorexpressions.Swapletterswithyourpartner.Nowyouarethemanager.Writeareplytotheletter.Respondtoeachcomplaint,againusingappropriatelinkingwordsorphrases.Possibleanswers:DearSirorMadam,Followingmyrecentexperienceofyourhotel,Ihavedecidedtosendyousomefeedbackinthehopethatyoucanimproveyourservices.Iarrivedatreceptionat6pmon7thNovembertofindtherewasnorecordofmybooking.AsaresultofthisIwaited45minutes.Thefollowingday,mytwoclientsandIweredelayedduetothemeetingroombeingdouble-booked.Eventuallyweweregivenanothersmallerroom.Finally,towelswerenotchangedovernight.Roomserviceexplainedthatthiswasbecauseofthehotel's“environmentally-friendly”policy.WhileIagreewiththesentimentofthispolicy,Idonotthinkthatchangingatleastonetowelisunreasonable.DespitehavingbeenverysatisfiedwithyourservicesinthepastImayhavetoreconsiderusingyourhotelinthefuture.Iwouldbegratefultohearanycommentsyouhavetomakeinwriting.YoursfaithfullyDearM…Thankyouforyourrecentletterregardingyourstayatourhotel.Iregretthattheexperiencedidnotachieveyournormalexpectations.IhavenowspokentothestaffinvolvedandasaresultIaminapositiontocomment.Unfortunately,ouronlinebookingsystemhasbeenundergoingsomechangesandthismayhaveaffectedbothyourbookingofaroomandthemeetingrooms.Iapologiseforanydelaysbutpleasenotethatallourmeetingroomsareequippedwiththesamelevelofservices.Withregardtothepolicyontowels,thehotelfeelsthatitmustplayitspartinworkingtowardshelpingtheenvironmentandsowehaverecentlyconsideredanumberofwaysinwhichtoachievethis.However,yourcommentsontowelswillberaisedatournextmeetingonthispolicy.Followingyourlettertherefore,Iwishtoapologiseforanyinconveniencecaused.Iwouldliketoofferyouafreetwo-dayvoucherwhichcanbeusedatthishotelinthefuture.Welookforwardtoyournextvisitandanyfurtherfeedbackyouhave.BestregardsYourssincerelyModule9IMPORTANT!TelephonemebackassoonaspossibleasI’mgoingouttonightHiMrKayIreceivedyou’remessageonmyvoicemailthismorningwhichwasaboutnextweeksbranddevelopmentmeeting.WhenIcalledbackyouwereunavailable.IamdelightedtoletyouknowthatIwillbeabletoparticipate.PleasefindattachmentthelatestproposalfromScentAir.IlookforwardtoseeyouthenYoursfaithfullyJ.Workinpairsandre-drafttheemail.DearMr.Kay,Furthertoyourmessageregardingnextweek’sbranddevelopmentmeeting,IcanconfirmthatIwillbeabletoattend.PleasealsofindattachedScentAir’slatestproposal,whichwecandiscussinmoredetailnextweek.Ilookforwardtoseeingyou.BestregardsJohnTaylorYouworkforamarketresearchcompany.Yourclient,asoftdrinkscompany,wantstolaunchanewflavoreddrink.Youtestedtwopossibleflavorswithfocusgroups.Youalsoaskedpeopletocomparenormalanddietversionsofthetwodrinks.Youhavebeenaskedtowriteareportonyourfindingsandmakerecommendationstoyourclient.Lookatthegraphsbelowshowingresults,onwhichyouhavealreadymadesomehandwrittennotes.Thenusingallthesehandwrittennotes,writeyourreport.Write120-140words.muchhigherthanforstrawberryflavourcommentsincluded‘toomuchsugar’,‘flavourdoesn’ttastereal’whitebar=normalversionblackbar=dietversionwhitebar=normalversionblackbar=dietversionsummarisethesedifferencespreferencefocusgroupforthenormalanddietversionsReportonfindingsfromfocusgroupresearchIntroductionTheaimofthisreportistomakerecommendationsbasedonfindingsfromtenfocusgroups.FindingsFirstly,nearlythree-quartersofresponsestothecherryflavourwereverypositivewithonly7%beingneitherpositivenornegativeabouttheproduct.Ontheotherhand,abouttwo-thirdssaidtheydislikedthestrawberryflavourbecauseofthesugarandartificialtaste.Finally,withregardtothenormalanddietversions,approximately20%morepeoplepreferredthedietcherryversionandnearlythreetimesasmanypreferredthedietstrawberryversion.RecommendationsBasedonthesefindings,Iwouldrecommendthatthecompanylaunchestwotypesofcherryflavordrink(normalanddiet).WhileIwouldn'tsuggestanormalstrawberryversion,thecompanycouldconsiderproducingadietversionwhichwasclearlymorepopular.Module10Subject:SoundblasterTourDearAllFollowingonfrommyinitialmeetingwiththeclientlastweek,Icannowconfirmthattheschedule(seeattachedchart)willextendoverthefirstsixmonthsofnextyear(fromJantoJune).PleasenotethattheclientwillannouncethetouronJanuary28th.InordertobeintimeforticketsalesweneedtohavetheticketsprintedduringthefirsthalfofJanuary.Secondly,planninganddesignformerchandizingsuchastourT-shirtsneedstobegininMarch.ThisisalittleearlierthannormalbutI’dliketostayaheadoftheclient’sscheduletobesafe–youknowhowtheychangethingsatthelastminuteandwe’reallsuddenlybehind!Sothatweareintimeforthestartofthetour,themerchandiseneedstodeliveredtoallretailersandconcertvenuesinthetwoweekspriortothestartofthetour.So,approximatelybyJune15th.Theclienthasalsoaskedmerchandizingtostaywellwithinthebudgetofthelasttour.Asaresultofthis,wewon’tbesellinganythingexceptthebasicpackageofT-shirtsandbadges.Letmeknowifyouhaveanyqueries.Writing:AnEmail1.Twodayslater,themanagersendsanotheremailtoallstaffinformingthemofchanges.Completetheemailwithphrasesfromthepreviousexercise.To:AllStaffSubject:UpdateonSoundblast

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