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1、書山有路勤為徑,學(xué)海無涯苦作舟。祝愿天下莘莘學(xué)子:學(xué)業(yè)有成,金榜題名!語言類考試復(fù)習(xí)資料大全劍橋商務(wù)英語初級真題(11)劍橋商務(wù)英語初級真題(11)READINGPART ONE Look at questions 1-5. In each question, which sentence is correct? For each question, mark one letter (A, B or C) on your Answer Sheet. 問題:1.A.You must pay the whole amount before goods are sent.B.You neednt p

2、ay in full until your goods arrive.C.Your goods will be sent when you have paid a deposit.答案:A問題:2.A.The engineer was called because of a problem with equipment.B.Staff should tell the engineer about any equipment problems they have found.C.The manager wants to know before Friday about problems with

3、 equipment.答案:C問題:3.A.Creaseys, a small company, wishes to become partners with a more experienced organisation.B.Creaseys is combining with other small businesses to provide a variety of office services.C.Creaseys offers the services of its skilled personnel to small companies.答案:C問題:4. What should

4、 Maria do? _ A.Notify John of the training days she might miss.B.Inform John about the schedule for his training days.C.Ask John how to arrange her training schedule.答案:A問題:5.A.A car company is increasing the capacity of its factory in Michigan.B.The staff at a car factory in Michigan will increase

5、to 600 people.C.A car factory in Michigan is training recruits to start work in January.答案:APART TWO Look at the list below. It shows a list of articles in a business journal. For questions 6-10, decide which article (A-H) each person on the opposite page should read. For each question, mark the cor

6、rect letter (A-H) on your Answer Sheet. Do not use any letter more than once. 1. Mesut Akman runs a successful cycle-manufacturing business and wants to sell some established product lines to overseas markets.答案:H2. Lena Feldt needs to pay off debts and cut costs at the executive employment agency w

7、here she is a senior manager.答案:F3. Janice Carter, PA to the Chief Executive at Central Bank, is looking for an insurance deal to cover company property.答案:E4. Michael Kaminski wants to organise pensions for part-time employees in the advertising company where he is Head of Human Resources.答案:D5. Ni

8、colas Perez, owner of an insurance company, wants to change his companys image to attract more customers in the domestic market.答案:CPART THREE Look at the chart below. It shows a manufacturing companys expenditure on recruitment and training, and its production levels over a ten-year period. Which y

9、ear does each sentence (11-15) describe? For each sentence, mark one letter (A-H) on your Answer Sheet. Do not use any letter more than once. 1. A drop in expenditure on both recruitment and training resulted in a decline in the number of units produced.答案: C2. Production dropped sharply this year,

10、even though the training budget saw an increase on the previous year.答案: H3. Despite the fact that spending on recruitment and training increased only slightly, output experienced a significant upturn.答案: D4. Fewer units were produced than the previous year, even though levels of recruitment spendin

11、g were maintained, and the training budget was only slightly cut.答案: A5. In this year, the amount spent on training went up again, and production rose more steeply than at any other time during the period.答案: GPART FOUR Read the report below about a talk on Customer Relationship Marketing (CRM). Are

12、 sentences 16-22 on the opposite page Right or Wrong? If there is not enough information to answer Right or Wrong, choose Doesnt say. For each sentence (16-22), mark one letter (A, B or C) on your Answer Sheet. 1. In addition to being an author, Richard Swan is actively involved in the business worl

13、d. _A.RightB.WrongC.Doesnt say答案:A2. Swan Partners are the market leaders in delivering CRM. _A.RightB.WrongC.Doesnt say答案:C3. One aspect of Swans talk was to explain the advantages of developing a solid customer base. _A.RightB.WrongC.Doesnt say答案:A4. Swan believes the CRM approach is best suited t

14、o service industries. _A.RightB.WrongC.Doesnt say答案:C5. Having the right technology is the most important component of successful CRM. _A.RightB.WrongC.Doesnt say答案:B6. In Swans opinion, achieving company growth depends on a combination of several factors. _A.RightB.WrongC.Doesnt say答案:A7. Swan thin

15、ks all companies should move from old-fashioned marketing to CRM. _A.RightB.WrongC.Doesnt say答案:BPART FIVE Read the article below about the qualities of a good boss. For each question (23-28) on the opposite page, choose the correct answer. Mark one letter (A, B or C) on your Answer Sheet. 1. What d

16、oes the writer say about good managers in the first paragraph? _A.They would succeed in all types of organisation.B.They share certain qualities with one another.C.They learn their skills in a good working environment.答案:B2. What does the writer say the CEO of a large company must do? _A.Encourage s

17、taff at all levels.B.Set higher performance targets.C.Motivate managers to achieve what they can.答案:C3. Why does David Harvey believe directors are important in small companies? _A.They are responsible for staying ahead of competitors.B.No one else takes part in the decision-making.C.Their style dir

18、ectly affects all the staff.答案:C4. According to the writer, what can a boss do to promote success in a small company? _A.Give staff the opportunity to earn a good salary.B.Make sure staff share the same aims.C.Follow the advice of management schools.答案:B5. Why does the writer mention the holiday com

19、pany? _A.to suggest a different approach to motivating staffB.to show the importance of providing good service to customersC.to give an example of some possible business values in practice答案:C6. According to the writer, why is staff development important for a company? _A.Staff work better if their

20、individual careers are supported.B.Staff need to keep up to date with developments in the industry.C.Staff with problems can be helped to deal with them.答案:APART SIX Read the report below about the growth of low-cost airlines. Choose the correct word to fill each gap from A, B or C on the opposite p

21、age. For each question (29-48), mark one letter (A, B or C) on your Answer Sheet. LOW-COST AIR TRAVEL For most organisations, it is very important to reduce travel costs. That is 1 more and more companies are booking flights with low-cost airlines; in fact, this 2 of the market has grown dramaticall

22、y in recent years. Low-cost airlines offer tickets at well below the prices 3 by ordinary airlines, but 4 still meet the same safety standards and regulations. Operating costs are reduced in a number of 5 . Firstly, customers book directly with the airline, either on the internet or 6 the telephone.

23、 Low-cost airlines do not, 7 , have to pay commission to travel agents. Further savings are 8 , as these airlines do not issue tickets-they simply give customers a reference number. Passengers do not normally receive postal confirmation of their booking 9 they ask for it, which some do in order to c

24、arry proof 10 booking. Finally, low-cost airlines do not usually offer 11 in-flight services. 12 low-cost airlines may soon become normal practice in the business world. 1.A.whatB.whenC.why答案:C2.A.branchB.sectorC.department答案:B3.A.chargedB.costC.paid答案:A4.A.mustB.shallC.ought答案:A5.A.methodsB.waysC.a

25、pproaches答案:B6.A.throughB.alongC.over答案:C7.A.howeverB.indeedC.therefore答案:C8.A.madeB.hadC.done答案:A9.A.ifB.unlessC.as答案:B10.A.atB.forC.of答案:C11.A.muchB.manyC.more答案:B12.A.ChooseB.ChoosingC.Chosen答案:BPART SEVEN Read the memos below. Complete the conference booking form on the opposite page. Write a wo

26、rd or phrase (in CAPITAL LETTERS) or a number on lines 41-45 on your Answer Sheet. HARRIS 答案: (MR) TONY MOSS2.答案: REGAL HOTEL3.答案: 7-9 (TH)(AUGUST)4.答案: BUFFET LUNCH5.答案: SALES (DEPARTMENT)WRITINGPART ONE問題:1. Your company has decided to make a change to its working hours. Write an email to staff in

27、 your department: describing the change to working hours explaining the reason for this change saying when the working hours will change. Write 30-40 words on your Answer Sheet. 答案:Sample A Band 4 A good attempt at the task. All the content points have been covered, but a little effort is required b

28、y the reader. Sample B Band 5 This is a very good attempt at the task set. All points are fully covered. PART TWO問題:1. Read part of a letter below from Peter Morgan, the Marketing Manager of Speedex, a delivery company. Write a letter to Peter Morgan: acknowledging his letter saying why you need a n

29、ew delivery company explaining what type of goods you need delivering inviting him to visit you at your office. Write 60-80 words on your Answer Sheet. Do not include any postal addresses. 答案:Sample C Band 2 Only two points successfully addressed, and the response is also very short at only 35 words

30、. Sample D Band 5 This is a full representation of the task set. All the content points are achieved, and the language used is confident and natural. It would have a very positive effect on the reader. LISTENINGPART ONE For questions 1-8, you will hear eight short recordings. For each question, mark

31、 one letter (A, B or C) for the correct answer. After you have listened once, replay each recording. (如需獲取本MP3聽力錄音請搜索標(biāo)題名) 1. When will the next meeting be? _A.23rd MarchB.24th MarchC.25th March答案:B聽力原文 When will the next meeting be? Man: Hi, Sarah, John here. Woman: Morning. Man: Can we fix a meetin

32、g next week to discuss the report you gave me?. Im out of the office until Wednesday the twenty-third, so how about Thursday the twenty-fourth at ten? Woman: Hmm. The morning of the twenty-fifth would be better. Man: Sorry, Im already booked then. Woman: OK then, Thursday it is. 2. Which of the good

33、s were delivered? _ A. B. C. 答案:A聽力原文 Which of the goods were delivered? Woman: Office Wholesalers. Man: Hello, its Mark here from Greens Office Suppliesits about our order. We ordered one thousand folders and five hundred pens and the same number of pencils. They were supposed to be delivered this

34、morning, but were still waiting for the pens and the folders. Woman: Oh, Im sorry. The other items will be sent out this afternoon, though. We only got them in about an hour ago. Man: Thanks. 3. Why is the man apologising? _A.because hes lateB.because hes made a mistakeC.because hes lost something i

35、mportant答案:B聽力原文 Why is the man apologising? Man: Morning, Nicky. Did you tell the others that Id be late? Train again. Woman: Wheres the report you were going to leave me? Its missing, and I need to read it before the meeting. Man: Oh, Mike asked for it, so I passed it to him. Woman: But that was c

36、onfidential information! Man: Oh, I didnt realise. Im sorry. I promise it wont happen again. 4. What is the cover of the new brochure like? _ A. B. C. 答案:A聽力原文 What is the cover of the new brochure like? Man: Have you seen the design for the cover of the new brochure? Woman: Yes, I have, Man: Whats

37、it like? Woman: Its just a world map. Man: Nothing exciting, then? Woman: Well, its better than last years, with that photo of head office! Man: And the company name in big letters along the top. Woman: That runs down the side of the cover this timemuch more original! 5. Which chart is correct? _ 答案

38、:B聽力原文 Which chart is correct? Man: And here are the numbers of hours lost to staff illness. As expected, January was our worst month, with many people off sick. February wasnt too bad; only half as many hours lost. March was excellent, but April was disappointing. (如需獲取本MP3聽力錄音請搜索標(biāo)題名) 6. What are s

39、taff still forgetting to do with company cars? _A.record the distance travelledB.refill them with petrolC.tidy them inside答案:B聽力原文 What are the staff still forgetting to do with company cars? Man: . and I see there are still problems with staff borrowing company cars! Woman: I sent out memos remindi

40、ng them to write down how far theyd driven. Man: Mmm, thats fine now. I wanted a car for an important trip last week, though, and there was no fuel in it. Staff know they mustnt leave cars empty. But at least they do tidy up inside them now. 7. What do the speakers say about Esther Wong? _A.She resi

41、gned.B.She was promoted.C.She retired.答案:A聽力原文 What do the speakers say about Esther Wong? Man: Do you know who got the Project Manager post? Woman: No idea. But I know Esther Wong was turned down. Man: Thats a surprise. Shes the most senior person in the department, isnt she? Woman: Yes. She certai

42、nly expected to get it-shes actually given in her notice because she thought it was unfair. Man: Oh well. She wont have much trouble finding something else. 8. Which chart is the speaker talking about? _ 答案:B聽力原文 Which chart is the speaker talking about? Man: We invested heavily in production, as we

43、 had to update the factory. We put about a quarter of our investment into a strong marketing campaign, which was supported by a slightly larger investment in the sales team. PART TWO Look at the notes below. Some information is missing. You will hear a journalist talking to the Head of Public Relati

44、ons of a large supermarket chain. For each question (9-15), fill in the missing information in the numbered space using a word, numbers or letters. After you have listened once, replay the recording. Notes for article COMPANY: Rezzo CHIEF EXECUTIVE: Jane 1 CURRENT POSITION Pre-tax profits to Septemb

45、er: 2 million Current share price: 3 pence Increase in sales per square metre: 4 % Reduced prices on a total of 5 product lines FUTURE PLANS Will build two new hypermarket stores Size of each new hypermarket: 6 square metres Total amount of space for non-food goods will be 7 % (如需獲取本MP3聽力錄音請搜索標(biāo)題名) 1

46、.答案: (JANE) ROTHWELL Man: Hello, Bill Isaacs. Woman: Hello. This is Fiona Holiday from the Financial News. Im writing an article about the success of the Rezzo supermarket chain. Man: Greatwell, business has improved here since the arrival of our new Chief Executive, Jane Rothwell. Woman: Sorry, tha

47、ts Jane.? Man: Rothwell. thats R-O-T-H-W-E-double L. Woman: Thanks. Now, lets talk about your current positionI believe Rezzos have just announced their pre-tax profits. Man: Yes, and the latest figures are one hundred and sixty-six million pounds for the six months to the end of September. thats up

48、 eight million from the previous six months. Woman: What will that mean for shareholders? Man: Very good news-shares have actually more han doubled since March, from one hundred and fifty pence to three hundred and twenty-seven. Woman: I see. So what are your sales figures like? Man: Well, sales per

49、 square metre are up eleven per cent. Thats two per cent better than forecast. Woman: Mm-hm. and how was that achieved? Man: Well, weve increased the number of special discounts we offer on product lines from twenty-eight to fifty-two. Woman: So, do Rezzos have plans to expand? Man: Absolutely. Were

50、 going to open two sixteen-thousand-square-metre hypermarket stores in January, and a further five or six are planned over the year. Woman: I see. Man: And thirty-three per cent of the selling space in the new hypermarkets will be used for non-food items. thats up from twenty-five per cent in the ex

51、isting supermarkets. Woman: Interesting. Thanks, Mr Isaacs, thats all I need. Man: Thank you. 2.答案: () 166 (MILLION)(POUNDS)3.答案: 327 (PENCE / P)4.答案: 11 (%/PER CENT)5.答案: 52 (PRODUCT LINES)6.答案: 16,000 (SQUARE METRES)7.答案: 33 (%)PART THREE Look at the notes below. Some information is missing. You will hear a man giving a talk about his work and career. For each question (16-22), fill in the missing information in the numbered space using one or two words. After you have listened once, replay the recording. NOTES ON TALK Name of speaker: Patrick Greene First business of his own: a

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