銀行大堂經(jīng)理日常英語(yǔ)會(huì)話(huà)

1、第一部分日常會(huì)活一、迎接/送別 Good morning/afternoon/evening , sir ( madam) 早上/下午/晚上好，先生(小姐) Pm the lobby manager here , welcome to Bank of China. 我是這兒的大堂經(jīng)理，歡迎來(lái)到中國(guó)銀行。 May I help you ? /Can I help you?我能幫你嗎？ What can I do for you ? 我能為你做什么？ Vhat4s the trouble, sir ( madam) ? 先生(小姐)，你怎么啦？。 The service guide is on t

2、he desk. 服務(wù)指南在桌面上。 Please go to Counter No.l. 請(qǐng)到1號(hào)柜臺(tái)。 Good bye and good luck. 再見(jiàn)，祝你好運(yùn)。 Hope to see you again.希望再次見(jiàn)到你。二、感謝/道歉 Thank you very much. 非常感謝O Youre welcome. /Not at all. 不用謝 rm sorry , sir (madam) o 對(duì)不起，先生(小姐)。 Im sorry to trouble you. 對(duì)不起打擾你了。 Im sorry to have kept you waiting . 對(duì)不起讓你久等。

3、It doesnM mater. /ThatS all right. 沒(méi)關(guān)系。 Never mind. 別放在心上。 Dont worry about it. 別擔(dān)心。三、肯定/否定 Certainly , sir (madam) o 當(dāng)然可以，先生(小姐) Yes, sir, (madam)。 是的，先生（小姐）。 Thats true , sir （madam）。 是這樣的，先生（小姐）。 No, sir (madam) o不，先生(小姐)。 I don” think so.我不這樣認(rèn)為。 Of course not.當(dāng)然不。第二部分業(yè)務(wù)英語(yǔ)一、儲(chǔ)蓄業(yè)務(wù) What kind of acco

4、unt(s) do you have in mind?你想開(kāi)哪種賬戶(hù)？ Would you like to open a current account?你想開(kāi)一個(gè)活期存款賬戶(hù)嗎？ Do you have a savings account with our bank?您在我行有儲(chǔ)蓄賬戶(hù)嗎？ We have two types of savings accounts: demand deposit and time deposit.我們行的儲(chǔ)蓄賬戶(hù)分為活期和定期。 Would you please fill in the deposit form with the amount to be d

5、eposited as well as your name, address and employers name?請(qǐng)?zhí)顝埓婵顔?，?xiě)明要存的數(shù)額以及你的姓名，地址和工 作的單位，好嗎？ The balance on your account is five thousand six hundred USdollars even. 您的賬面余額為5600美元。 The pen and the deposit slip arc on the table over there. 筆和存款單在那邊的桌子上。 The inquiry may take some time. Please be patie

6、nt. 查詢(xún)會(huì)需要一段時(shí)間，請(qǐng)您耐心等待。 How much money would you like to deposit/ withdraw? 請(qǐng)問(wèn)您想存/取多少錢(qián)？ You need to provide your identity card or passport. 您需要出示您的身份證或護(hù)照。 To make a deposit into someone clscs account, you need to provide both partiesIDs or passports. 為別人代辦存款需要您出示兩人的身份證或護(hù)照。 Please enter the pass code o

7、f your account. 請(qǐng)您輸入賬戶(hù)密碼。 Please sign your name on the dotted line, please. 請(qǐng)您把名字簽在線(xiàn)上面。 If your passbook is lost, you must report it as soon as possible. 如果您的存折丟了，您必須馬上掛失。 The amount in figure is incorrect. Would you mind filling another one because the voucher would be invalid once it is altered? 您

8、的憑證金額大寫(xiě)填寫(xiě)有誤，請(qǐng)您重填一份，因?yàn)榻痤~不能涂改。 Here is your passbook. Please bring it with you when you deposit or withdraw money. 這是你的存折，存取款時(shí)請(qǐng)帶來(lái)。 Please stay at the counter while you count the cash. 清點(diǎn)現(xiàn)金時(shí)，請(qǐng)您不要離開(kāi)柜臺(tái)。 Im sorry. This bill is counterfeit. 對(duì)不起，這張是假幣。 According to China*s regulations and international prac

9、tices, counterfeited bills must be confiscated. Thank you for your cooperation. 按我國(guó)的法規(guī)和國(guó)際慣例，要沒(méi)收假幣，請(qǐng)您合作。二、兌換/匯款 Please wait a moment. Til find out the rates of exchange fbr you. 請(qǐng)等一會(huì)兒，我查一下兌換率。 Please wait a moment. Ill find out the exchange rate between U.S. dollars and RMB. 請(qǐng)等一會(huì)兒，我查一下美圓對(duì)人民幣的兌換率。 Our

10、 exchange rate fbr US dollars is 790 Yuan per 100 US dollars. 我們100美圓的現(xiàn)鈔買(mǎi)入價(jià)是790元。 Would you please show me your passport before I exchange themoney? 在給您兌換之前，您能讓我看一下護(hù)照嗎？ Please sign your name on the lower right side of the memo. 請(qǐng)您在兌換水單的右下角簽名？ How much money would you like to remit?請(qǐng)問(wèn)您想?yún)R多 少錢(qián)？ Please fill out this Application Form for Personal Electronic Rcmittiincc. 請(qǐng)您填寫(xiě)個(gè)人電子匯款申請(qǐng)表。 Wc will charge you a handling fee