績效評(píng)估與影響評(píng)估(CarolPriestley)ppt課件

1、ITIE2021, Lanzhou June, 2021Assessment: Measuring Performance and Impact績效評(píng)價(jià)與影響評(píng)價(jià)Carol Priestley卡洛普瑞斯特里 This presentation includes:演講綱要：Background 背景Importance of outcomes 社會(huì)產(chǎn)出的重要性Background 背景引見Original research 1996/97: UNESCO + IFLA 起初研討始于1996/97: UNESCO + IFLA Included researchers from Asia, Afr

2、ica and Latin AmericaUNESCO Office for Asia and PacificIFLA regional section for Asia & Oceania 研討者來自亞洲、非洲、拉丁美洲，研討機(jī)構(gòu)有UNESCO亞太分部，IFLA亞洲和大洋洲地域The focus 研討重點(diǎn)on rural information needs 鄉(xiāng)村地域信息需求on community information needs 社區(qū)信息需求on equity in access to information 信息平等獲取Provision of relevant information

3、 for users 為用戶提供相關(guān)信息資源The focus on rural informationThe process of information transfer in the rural sector is very important for developmentPeople have to be motivated to make use of knowledgeRural people become the principal actors in any change. Their participation and initiative must be used.鄉(xiāng)村地

4、域信息需求鄉(xiāng)村地域的信息傳輸過程對(duì)于其本身開展至關(guān)重要 農(nóng)民必需積極地利用知識(shí)農(nóng)民需求以積極參與的自動(dòng)精神成為任何變化的主要角色。UNESCO/IFLA Research objectivesGoal: to create standards covering the evaluation and impact of the provision of informationSpecific objectives:to provide guidelines on setting the goals and objectives of information provision and sugge

5、st factors to be considered in developing goals;to indicate the methodology and procedures of assessment and evaluation;to indicate the criteria by which performance and impact can be assessed.UNESCO/IFLA 的評(píng)價(jià)目的目的: 建立信息效力所產(chǎn)生的影響以及評(píng)價(jià)的規(guī)范詳細(xì)目的:為建立信息效力的的目的和目的提供指點(diǎn)意見，并為目的建立過程中一些待思索的方面提供建議；闡明評(píng)價(jià)的方法和程序;闡明績效評(píng)價(jià)和影

6、響評(píng)價(jià)的規(guī)范.The importance of using the outcomes of assessment Assessment provides:those running information services with a standard means of measuring the effectiveness of their service in terms of operations and impact;local government and other prospective funders with correct information on the impa

7、ct of information services to local and national development;影響評(píng)價(jià)的重要性 為評(píng)價(jià)現(xiàn)有信息效力的業(yè)務(wù)效率和影響程度提供規(guī)范化的方法對(duì)于當(dāng)?shù)卣推渌麧撛诘某鲑Y者對(duì)信息效力在地方和國家開展中影響的態(tài)度和期望，影響評(píng)價(jià)有其作用The importance of outcomes contd.Assessmentacts as a stimulant to those setting up information services by providing guidelines on measurable expectations;en

8、ables those running services to re-examine and re-define their mission and determine necessary inputs, in terms of buildings, resources, activities, etc 社會(huì)產(chǎn)出/社會(huì)影響的重要性經(jīng)過提供評(píng)價(jià)指南和可丈量的用戶期望，影響評(píng)價(jià)成為新建信息效力的鼓勵(lì)要素。影響評(píng)價(jià)有助于重新建立和完善現(xiàn)有信息效力的目的，確立必要的投入建筑、資源、活動(dòng)等。Assessment results into action Assessment is undertaken t

9、o measure impact and effectiveness; the results guide how the library/information service should develop; each result is analyzed and the work plans and budgets for library/information service adapted ; the assessment process is continuous.評(píng)價(jià)帶動(dòng)效力 評(píng)價(jià)是針對(duì)信息效力的效率和影響; 信息效力的結(jié)果影響其的開展方向; 評(píng)價(jià)活動(dòng)對(duì)每項(xiàng)結(jié)果進(jìn)展分析，并制定出信

10、息效力的任務(wù)方案和預(yù)算; 評(píng)價(jià)是一個(gè)延續(xù)的過程。Conclusion 結(jié)論Applying the assessment process provides:評(píng)價(jià)活動(dòng)的作用：locally and nationally accepted standards 適用于地方和全國范圍的評(píng)價(jià)規(guī)范key library-responsible institutions (such as local government and ministries) are able to undertake strategic planning and budgeting; 便于圖書館的上級(jí)管理部門制定和實(shí)施戰(zhàn)略性規(guī)劃

11、和預(yù)算Conclusion contd. 結(jié)論 library managers can provide more efficient and effective information provision; 圖書館管理者可以提供更有效率和效益there is transparency and understanding for all stakeholders in how information services are performing and the impact they provide this supports new strategies, new funding and improvement in service to the community. 信息效力的績效和影響對(duì)一切利益相關(guān)者都是透明和易了解的因此評(píng)價(jià)對(duì)戰(zhàn)略制定、資金籌備以及提升社區(qū)效力具有重要作用。ALWAYS LEARN FROM PREVIOUS EXPERIENCE AND USE THE FINDINGS FROM ASSESSMENT TO BUI