iso9001標準iso 9001-2000 eng_W

1、BRITISH STANDARDS PUBLISHING LIMITED (BSPL) COPYRIGHT TERMS AND CONDITIONS ISO9000:2000 ELECTRONIC SHOPUsers of the British Standards Publishing Limited (BSPL) ISO9000:2000 Electronic Shop () are reminded that copyright subsists in all standards. Except as permitted under the Copyr

2、ight, Design and Patents Act 1988, no British Standard either in part or whole, may be reproduced, stored in a retrieval system or transmitted in any form or by any means, without prior written permission of BSPL.In particular, and without limitation, the user is alerted to the fact that Standards i

3、n this service incorporate both visible and invisible watermarks and that the following terms and conditions are applicable in relation to use :1.A single copy of the Standard is licensed to a sole named user who is permitted to install a single electronic copy of the standard for use on a single co

4、mputer.Hard copies of the Standard may be printed by the sole named user for internal use only, within the organisation. The quantity of such copies printed may not exceed the quantity of copies purchased. Where a licensed user has a specification or tender requirement to reproduce a British Standar

5、d as part of their documentation for external submission, the necessary pages of the Standard, including the whole document if required, may be reproduced and submitted.Under no circumstances is the licensed Standard permitted to be reproduced in part or in whole, either in hard copy or electronical

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9、 be suffered from their operation or use. Adobe is a trademark of Adobe Systems Incorporated.Network Licenses : Users who wish to place the downloaded electronic British Standard on an internal network or intranet must apply to the Copyright Manager at BSI at the following address. Permission to rep

10、roduce extracts and further information on the licensing of British Standards are also available :.6Stephen Keightley Copyright ManagerBritish Standards Institution Chiswick High Road London W4 4ALUnited KingdomTel: Fax:+ 44 (0) 20 8996 7070+ 44 (0) 20 8996 7553Email: stephen.keightleybsi-glo

11、BRITISH STANDARDS PUBLISHING LIMITED (BSPL) GENERAL TERMS AND CONDITIONS ISO9000:2000 ELECTRONIC SHOP1. INTERPRETATION1.1 In these Conditions: Buyer means the person whose online order for the Publications is accepted by the Seller. Publications means British Standards which the Seller is to

12、supply in accordance with these Conditions. British Standard means a standard published under the authority of the Seller. Electronic means the digital form of a Publication. Online means BSPLs ISO9000:2000 Electronic Shop found at . Seller means British Standards Publishing Sales

13、Limited (BSPSL). Conditions means the standard terms and conditions of sale set out in this document and (unless the context otherwise requires) includes any special terms and conditions agreed in writing between the Buyer and Seller. Writing includes facsimile transmission and comparable means ofco

14、mmunication.1.2 Any reference in these Conditions to any provision of a statute shall be constructed as a reference tothat provision as amended, re-enacted or extended at the relevant time.1.3 The headings in these Conditions are for convenience only and shall not affect their interpretation.2. BASI

15、S OF THE SALE2.1 The Seller shall sell and the Buyer shall purchase the Publications in accordance with these Terms and Conditions.2.2 No variation to these Conditions shall be binding unless agreed in writing between the authorised representatives of the Buyer and the Seller.2.3 The Buyer will be r

16、esponsible for the selection of the Publications and any advice or recommendation given by the Seller or its employees or agents to the Buyer or its employees or agents as to the suitability, fitness for any purpose, application or use of the Publications is intended for guidance only and is followe

17、d or acted upon entirely at the Buyers own risk. Accordingly the Seller shall not be liable for any such advice or recommendations.2.4 BSI will normally accept returns which have been incorrectly supplied or are in some way deficient. BSI is not obliged, however, to accept the return of goods correc

18、tly supplied. Guidelines for the return of goods supplied are available on request.3. ORDERS3.1 Orders for Publications can be placed Online through www ..3.2 The Buyer shall be responsible to the Seller for ensuring the accuracy of the terms of any order submitted by the Buyer.3.3 The

19、 quantity and description of the Publications shall be as ordered by the Buyer via the Web site. The Publications shall be inclusive of any amendments issued by the Seller to date of order.3.4 No order which has been accepted by the Seller may be cancelled by the Buyer except with the agreement in w

20、riting of the Seller.3.5 Unless otherwise specified all Publications supplied will be to the current issue at date of order.4. PRICE OF THE PUBLICATIONS4.1 The price of the Publications is as displayed on the Web site at the time of purchase.4.2 The Seller reserves the right to increase the price of

21、 the Publications.4.3 The price is inclusive of value added tax.5. TERMS OF PAYMENT5.1 Payment can only be made via credit card.6. DELIVERY6.1 Returns will not be accepted without previous authorisation by the Seller. Where the Seller has authorised and accepted a correctly supplied Publication as a

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23、ceived cleared funds payment in full of the price of the Publications.8. RESTRICTION ON USE8.1 The Buyer acknowledges that:8.1.1 in calculating the price for the Publications the Seller has assumed that there will be no resale market.8.1.2 to maintain state of the art in the Publications it is essen

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25、the Seller resell, loan or part with possession of the Publications or any part of them.8.2 Copyright subsists in the Publications. No part of a Publication may be reproduced in any form without the prior permission in writing of the Seller (refer to the Copyright Terms & Conditions).8.3 The restric

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33、n is correctly applied under that contract9.4 The Buyer acknowledges that a Publication does not purport to include all necessary provisions of a contract with a third party and that compliance with a Publication does not of itself confer immunity from legal obligations.9.5 The Seller shall have no

34、liability with regard to the content or use of any Publication which is not published under the authority of the Seller. The Seller will assign to the Buyer the benefit of any warranty given by the publisher to the Seller.10. GENERAL10.1 Any notice required or permitted to be given by either party t

35、o the other under these Conditions shall be in writing addressed to that other party at its registered office or principal place of business or such other address as may at the relevant time have been notified pursuant to this provision to the party giving the notice.10.2 No waiver by the Seller or

36、any breach of the Contract by the Buyer shall be considered as a waiver of any subsequent breach of the same or any other provision.10.3 If any provision of these Conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of

37、these Conditions and the remainder of the provision in question shall not be affected thereby.10.4 The Contract shall be governed by the laws of England and the parties submit to exclusive jurisdiction of the courts of England.|BS EN ISO 9001:2000|BRITISH STANDARD|Qualitymanagement|systems Requireme

38、nts|The European Standard EN ISO 9001:2000 has the status of a British Standard|ICS 03.120.10|NO COPYING WITHOUT BSI PERMISSION EXCEPT AS PERMITTED BY COPYRIGHT LAWBS EN ISO 9001:2000NationalforewordThisBritishStandardis theofficialEnglishlanguageversionof ENISO9001:2000. It is identicalwith ISO 900

39、1:2000. It supersedes BS EN ISO 9001:1994,BS EN ISO 9002:1994 and BS EN ISO 9003:1994 which are now obsolescent.For detailed information on the ISO 9000:2000 family of standards, including Frequently Asked Questions, Transition Planning Guidance and Guidance on the Documentation Requirements of ISO

40、9001:2000 please refer to the following websites which are updated on a regular basis: .uk/iso-tc176-sc2 carries detailed information on the ISO 9001/ISO 9004 revision programme; www.iso.ch carries general information regarding the ISO 9000:2000 series revision programme; in

41、cludes general information on the structure and work programme of ISO/TC176 including links to related password-protected and public websites.TheUKparticipationinitspreparation wasentrustedby TechnicalCommitteeQS/1, Quality management and quality assurance procedures, to Subcommittee QS/1/-/18, Cons

42、istentpair of QM and QA standards, which has the responsibility to: aid enquirers to understand the text; present to the responsible international/European committee any enquiries on the interpretation, or proposals for change, and keep the UK interests informed; monitor related international and Eu

43、ropean developments and promulgate them in the UK.A list of organizationsrepresented on this subcommitteecan be obtained on request to its secretary.Cross-referencesAttention is drawn to the fact that CEN and CENELEC Standards normally include an annex which lists normative references to internation

44、al publications with their corresponding European publications. The British Standards which implement these international or European publications may be found in the BSI Standards Catalogue under the section entitled International Standards Correspondence Index,orbyusingtheFindfacilityoftheBSIStand

45、ardsElectronicCatalogue.A British Standard does not purport to include all the necessary provisions of a contract. Usersof British Standardsareresponsiblefortheircorrectapplication.Compliance with a British Standard does not of itself confer immunity from legal obligations.Summary of pagesThis docum

46、ent comprises a front cover, an inside front cover, the EN ISO title page, theENISOforewordpage(2pages),a blankpage,theISOtitlepage,pagesiitovii, ablankpage,pages1 to 23,theannex ZApage, aninsidebackcoverand aback cover.The BSIcopyrightnoticedisplayed in thisdocumentindicateswhenthedocument was last

47、 issued.This British Standard, having been prepared under the direction of the Management Systems Sector Committee, was published under the authority of the Standards Committee and comes into effect on15 December 2000Amendments issued since publication BSI 12-2000ISBN 0 580 368378Amd. No.DateComment

48、sEN ISO 9001EUROPEAN STANDARDNORME EUROPENNE EUROPISCHE NORMDecember 2000ICS 00.012.10Supersedes EN ISO 9001:1994, EN ISO 9002:1994 andEN ISO 9003:1994English versionQuality management systems - Requirements (ISO 9001:2000)Systmes de management de la qualit - Exigences (ISO 9001:2000)Qualittsmanagem

49、entsysteme - Forderungen (ISO 9001:2000)This European Standard was approved by CEN on 15 December 2000.CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration.

50、Up-to-date lists and bibliographical references concerning such national standards may be obtained on application to the Management Centre or to any CEN member.This European Standard exists in three official versions (English, French, German). A version in any other language made by translation unde

51、r the responsibility of a CEN member into its own language and notified to the Management Centre has the same status as the official versions.CEN members are the national standards bodies of Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Luxembo

52、urg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and United Kingdom.EUROPEAN COMMITTEE FOR STANDARDIZATION C O M I T EUR O P EN DE NOR M A LI S A TI ONEUR OP IS C HES KOM ITEE FRNOR M UNGManagement Centre: rue de Stassart, 36B-1050 Brussels 2000 CENAll rights of exploitation in any for

53、m and by any means reserved worldwide for CEN national Members.Ref. No. EN ISO 9001:2000 EEN ISO 9001:2000ForewordThe text of the International Standard ISO 9001:2000 has been prepared by Technical Committee ISO/TC 176 Quality management and quality assurance, Subcommittee 2 “Quality systems”. The t

54、ransposition into a European Standard has been managed by the CEN Management Centre (CMC) with the assistance of CEN/BT WG 107.This European Standard supersedes EN ISO 9001:1994, EN ISO 9002:1994 and EN ISO 9003:1994.This European Standard shall be given the status of a national standard, either by

55、publication of an identical text or by endorsement, at the latest by June 2001, and conflicting national standards shall be withdrawn at the latest by June 2001.NOTEThe following is specifically intended for organizations that need to comply with “New Approach”European Directives in order to affix C

56、E marking on their products and to the other parties involved in that process.The publication of EN ISO 9001:2000 has implications for Council Decision 93/465/EEC of 22 July 1993 concerning the modules for the various phases of the conformity assessment procedures and the rules for affixing and use

57、of the CE conformity marking, which are intended to be used in the technical harmonization directives. It is important to note that the modules used in individual technical harmonization directives may vary in some respects compared to those described in Council Decision 93/465/EEC. In all cases, it is the annex of the applicable directive(s) which is legally binding. The principles set out in this foreword remain valid regardless of these variatio