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1、2IBM Proprietary FINANCIAL MKTSV Balasubramanian Segment ExecutiveLam Wei ChoongBIS ExecutiveBANKINGElie AgzarianSegment ExecutiveINSURANCEPaul MillerSegment ExecutiveARCHITECTURESherman LauPrincipalCore BankingDelini JayatilakaPrincipalR/M&AElie AgzarianPrincipalCRMDorothy BeagleyPrincipalRM / Trad

2、ingPhilip StraleyPrincipalSTP/Ops/ E-MktsAndrew BremnerSTP/Emkts LeaderBI / DWKenneth ChouPrincipalWimala WidjayaManagerPaul JohnstonMging ConsultantR GovidarajooExec ConsultantR/M&AJudy KonPrincipalR/M&APaul TanPrincipalDavid ChanJulia ChecchiaDenise HohYeo Siok YongOng Wee LingSuresh KetharamNg Sh

3、u HannRosiani GunawanKatrina KonNg Tock SoonArry Latief Varun SabhlokDaud SetiwanPremwat KusollerkdeeLoh Kah LeeCarol TeoYohika MinowaRyoji TakeuchiAtsushi FukudaTao SunIan GohMalini TharumalingamPaul W RobinsonColin StewartGary GohDavid WangSamuel ChanJohn ChiahRajesh VenkartarmanLau Weng FattJon Y

4、eoDaniel NgMadeline YapStella Lum Benjie CastroClaudia LohJohn McBainR/M&AIchio SuzukiJapan LeaderNg Tock SoonChang Kam LanDavid Brisbane3IBM Proprietary 4IBM Proprietary DEPOSITS/LOAN/CIF存款存款/貸款貸款/客戶客戶信息系統(tǒng)信息系統(tǒng)Custody/Securities托管托管/證券證券TradeFinance貿(mào)易項金融貿(mào)易項金融Electronic BankingSystem電子銀行系統(tǒng)電子銀行系統(tǒng)LEGAC

5、YSYSTEMS傳統(tǒng)系統(tǒng)傳統(tǒng)系統(tǒng)FundsTransfer轉(zhuǎn)帳轉(zhuǎn)帳Po sitio n O p enTelephone電話電話Fax傳真?zhèn)髡鍻ver the counter柜臺柜臺CUSTOMERACCESSCHANNELS客戶渠道客戶渠道5IBM Proprietary MiddlewareDeposits/Loans/CIFFundsTransferCustody/SecuritiesTradeFinanceEXTERNALNETWORKSBACK-END LEGACY SYSTEMSApplicationServerInternetServerBrowser-basedInquire &

6、initiatetransactionsInternetCallCentreCorporateNetworkDATAACCESSLAYER數(shù)據(jù)層數(shù)據(jù)層SERVICESLAYER服務(wù)層服務(wù)層CUSTOMERACCESSCHANNELS客戶渠道客戶渠道TerminalWAPGateway/ServerMobilePhonePhoneBankingIVRPSTN6IBM Proprietary 多渠道電子銀行IT架構(gòu)圖主機(jī)/核心業(yè)務(wù)系統(tǒng)客戶服務(wù)中心柜員網(wǎng)上銀行移動銀行 自助式信息亭手機(jī)銀行InternetGatewayUP/WAPGatewayInternetGatewayPBXCTIIVRDate

7、baseServerTransaction GatewayMQseries ServerWebsphere Application servere-Business BankingAapplication (WSBCC)CIF/客戶信息客戶信息系統(tǒng)系統(tǒng)Date warehouse決策支持系統(tǒng)數(shù)據(jù)挖掘/決策支持Visal warehouseDB2 OLAP ServerWebsphereIntelligent Miner支行系統(tǒng)DB2辦公自動化其它業(yè)務(wù)DB2BI7IBM Proprietary C/ALoansFunds TransferTradeGL/MIS Current State Ana

8、lysis現(xiàn)狀分析 Process Redesign流程再設(shè)計 Future State Projections未來規(guī)劃 Strategic Gap Analysis戰(zhàn)略差距分析 Request for Information請求信息 Request for Proposal請求建議 Conference Room Pilot模擬實施 Test of Assumptions設(shè)想測試 Project Office Management項目管理 Systems Integration系統(tǒng)集成 Enterprise Application Integration企業(yè)應(yīng)用集成 Managed IT o

9、perations管理IT Helpdesk SupportHelpdesk 支持downstream8IBM Proprietary 9IBM Proprietary 10IBM Proprietary 11IBM Proprietary Greater Automation加大自動控制Reduced OperationalRisk降低運(yùn)作風(fēng)險1.Sophisticated customer CIF for Funds Transfer2.Rule-based routing/processing3.Interfaces to other existing systems in the ba

10、nk4.Interface with Cash Management1.Higher STP2.Comprehensive Audit Trail 3.Multiple authorization/payment discretion4.Duplicate checking5.Disaster Recovery12IBM Proprietary Credit &Liquidity Control貸款及償債力控制Product & Client ServiceDifferentiation區(qū)分產(chǎn)品與客戶服務(wù)1.Queuing and prioritization2.Intra-day credi

11、t line3.Bilateral limit/net debit cap1.Sophisticated CIF for Funds Transfer clients2.Better infrastructure for new cash management and e-commerce businessCentralization集中模式1.Input from branches via Fax and Web13IBM Proprietary Automate 自動化自動化 Message sorting and routing (paper-based) Manual advising

12、 of incoming payments to clients via phone FX Contract: Manual operation in another system Top tier customers treated as exception items (special FX rate/fee) Funds Control: Manual checking Manual credit for non-resident FCD accountsManual Process 手工流程手工流程 Auto-routing based on information (electron

13、ic) Auto-fax/e-mail advice “One-stop processing”: link to FX Contract system Tiered pricing applied automatically “Auto-release” of payments based on rules and priority assignments Auto-credit for non-resident FCD accounts14IBM Proprietary Project TwoRequest For Info.DevelopRTTScriptsStudy & DesignP

14、rocessesRoundTable TestRequestforProposalSiteVisitFinal Recommen-dation15IBM Proprietary Workflow Process 工作流工作流StudyProcessesInterviewed users from various departmentsStudied and analysed the current state operations of payments. Designed the future state operations, with the new FT application in

15、mind, by benchmarking current workflow to leading market practices. Identified gaps inherent in the current state operations in order to facilitate the change management process.Confirmed with Bank A on their readiness to accept new workflow and willingness and ability of IT to incorporate the new f

16、unds transfer application into the existing IT infrastructure.Design ofFuture StateProcesses16IBM Proprietary 17IBM Proprietary DevelopRTT ScriptsRTT ScriptWith an understanding of the workflow, designed a Round Table Test Script.The RTT Script was closely modelled after Bank As future state operati

17、ons to ensure that the system will meet Bank As requirements.Various scenarios were set-up and distributed to the vendors for demonstration.Round Table Test (RTT) “會議室會議室”測試測試18IBM Proprietary Request For ProposalTable of Contents PageBackground 6Vendor Profile 12Business & Functional Requirements 1

18、4Technical Solution 33Implementation & Trg 46Support & Maintenance 49Pricing 51App A Transaction Vol 57App B - Standing Data 58App C - Technical System Info 61App D Network Diagram 62Project TwoRequest For Info.RequestForInformationDevelopRTTScriptsRTT ScriptStudyProcessesDesign ofFuture StateProcessesRoundTable TestRTTReportRequestforProposalRequestForProposalof ShortlistedVendorsTestof AssumptionFinal Evaluation& Report19IBM Proprietary 20IBM Proprietary 多渠道電子銀行IT架構(gòu)圖主機(jī)/核心業(yè)務(wù)系統(tǒng)客戶服務(wù)中心柜員網(wǎng)上銀行移動銀行 自助式信