科脈常見(jiàn)問(wèn)題（The common problem of branch vein）

1、科脈常見(jiàn)問(wèn)題（The common problem of branch vein）1. question: the system initialization encryption dog failed, the error code is 15?Answer: to see if your network is connected, plug in the dongle, install the dongle driver, and reinstall the dongle if you dont.2. Q: initialize the branch vein system, the sy

2、stem prompts the branch vein can not connect to the database?Answer: there is no loading database (DB_SETUP), branch vein or open SQL SERVER enterprise manager, see the following Databases with or without KMJXC database, if not please reload the branch vein database.3. ask: why change or delete the

3、barcode in the business management system in the branch vein can only be used when the system administrator to change the project?Answer: to the customer can be safely used in commercial branch vein management system, so the system administrator can only use the branch vein to change or delete the b

4、ar code, and the operator is generally do not have permission to change or delete the bar code.4. questions: when the front desk prints a small ticket, the ticket is too wide for the next ticketAnswer: in front of the cash register peripherals settings, add the number of blank spaces, the head and t

5、ail value to be modified, restart the cash register system.5. questions: the total amount of the gross profit of the category and the summary report of the cashier is not good, the front desk commodity sales details, the flow statements are more than the background sales, according to the summary re

6、port of the goodsAnswer: please make the composite data daily. In the ordinary case, the two reports are equal. The user deleted some of the commodity data from the basic file, and the front desk cash register also contains these commodity information. So the two reports are not up to date.6. questi

7、on: why in the distributed version store membership card integral in the store can not query?Answer: the branches of the membership card can query their membership card integral in each branch integral, integral branch membership card cannot be passed on the store, so in the store can not query the

8、membership card integral integral branch.7. question: why in the business management system for opening branch vein set electronic printed label format?Answer: after editing the label, when you save it, you should pay attention to the label No. what you want to use. At the same time, you should set

9、the electronic label and use the label. If not the same, it will lead to incorrect printing format.Question 8.: Why are some goods not discounted when they are sold at the front desk?Answer: (1) check whether the cashier has the privilege of discount;(2) in the system settings of the front desk, POS

10、 machine sales settings on the interface is set up to enable the front desk designated goods, not allow preferential control function, and these goods can not be discounted, just belong to not allow preferential goods.Question 9.: in the business management system for opening branch vein, how to set

11、 up check single print the number of goods, purchase price and the purchase price amount?Answer: in the kmjxc.ini configuration settings, add the following procedures: add sheetprint_pi=prc1 below app_env, save settings.10. Q: installation business management system for stand-alone Riverstone branch

12、 vein, when initializing the system that can not connect to the database?Answer: missing SQLANYWHERE5.0 database, please download or contact our companys technical support department.11. question: why is the computer inventory of some commodities a big negative data?Answer: please check the goods in

13、 and out reports, confirm whether the goods have been checked in and out of storage, if not, please make the goods receipt.Question 12.: DIY - POS - LED8single serial number customer display start box set in the front desk, why not open the box?Answer: because the customer display and printer start

14、start box instruction, the original open box instruction into 2, 77, and then set a good customer display port and port cashbox to be consistent.13. Q: database connection does not connect to the database; prompt operation branch vein business management system, into the branch vein system?Answer: (

15、1) first check the network is normal, and then check the SQL SERVER is normal,You can use the TELNET IP 1433 command to help with the analysis.(2) make sure that the database is suspended (whether it is caused by power failure).(3) if you have a backup, you can use the DB_SETUP to reload the backup

16、database file to restore data success, so you must ask the customer to backup data every day.The 14. question: how is the amount of profit and loss obtained, the commodity computer inventory is negative, how should we solve?A: (1) the amount of profit and loss is the result of the difference between

17、 the amount of the computer stock and the firm offer.(2) the commodity computer inventory is negative, it should find the negative reasons, such as the goods have never done but also the acceptance of storage in sales, the inventory certainly is negative, then you can re do the acceptance of storage

18、 or other single storage processing.Question 15.: in the commercial branch vein management system of V2.0 card is how to recharge?Answer: open the stored value card menu, enter the card number to recharge, press the recharge management, enter the card number, the amount of recharge, and then press t

19、he recharge button.16. question: audit of the warehouse receipt has not been found in the audited listA: the date error caused the document to be recorded under another date. Of course, it was not found on the days record. Please check the reason first.17. questions: whether the subtotal front sales

20、 data report water inside out?Answer: can, open set key front sales data stream on the report, open the report, the list of attribute set, subtotal behind the X to remove it.18. questions: in the front of the sale of goods and data with the background data on the goods, such as in front of the sale

21、of 50 of the same goods, why in the background to see the sale of goods only 25?Answer: please use the universal data processing function in the back office system settings. If this function is enabled, the data in the background will change as the percentage of data processing changes.Question 19.:

22、 can a module that prints a price tag on a machine be invoked on another machine?Answer: Yes, save the set module and copy the REPORT LABELPRINT.PSR file from the KMJXC installation directory to the REPORT file on another machine.Question 20.: in the business management system in Riverstone branch v

23、ein in the settlement, because the amount is not enough cards can use another card to check out?Answer: yes. At the time of settlement, the amount on the stored value card is not enough. The system will indicate how much the value card is paid and how much the amount is to be paid. At this point, pr

24、ess the value card key to enter the card number to continue payment.21. Q: inventory management system for business process and branch vein in what is?Answer: the first complete comprehensive data on node, then take an inventory of the initialization of the batch, inventory, inventory database lock

25、Print empty, then the inventory list entry, checking a single entry (optional), generate inventory difference, generate leaking plate goods, finally stocktaking. Note: you cant do any business that affects inventory before the inventory process has been completed.22. Q: business management system fo

26、r opening branch vein after registration, but can not enter the prompt successfully registered branch vein system?Answer: This is the server database is not working, the error caused by non input serial number, please restart the server.23. Q: price and stock price in single what is the difference?A

27、nswer: the former is the purchase price, the latter is the price of a previous purchase of the remaining stock of goods.24. questions: business room in the background query inventory, can use the commodity bar code to query the stock of goods?Answer: Yes, you can use the commodity code, you can also

28、 use the bar code to query the stock of goods.25. question: why in the distributed version in the head office do retail stores in the implementation of special offer single or not?Answer: (1) the warehouse warehouse stores set consistent encoding encoding and store set Branch, branch of the warehous

29、e is the future commodity warehouse stores this encoding.(2) check the valid time of retail special offer.26. question: can you export the special information of the goods in EXCEL format?Answer: because the special information of the goods does not belong to the basic file of the goods, so it can n

30、ot be exported in EXCEL format. It can only be printed out.27. question: members of the special offer can send out documents, modify some of the goods special information, such as a particular commodity price time is not over, and this commodity special offer, can you? Is the sale of goods on sale a

31、t that price?Answer: (1) can not bring up the revised documents, because the audited documents can not be modified.(2) in the provision of special goods before the end of time, you can re - offer this commodity special, sales are sold at the new price.28. question: why is there a discount on the fro

32、nt desk discount? Some goods can be discounted in the morning, and in the afternoon can not discount?Answer: (1) when the price of the goods is higher than the original price of the goods, there will be a discount on the front discount report, the amount is negative.(2) have you made a special retai

33、l sale and made a fixed price special at the same time? There is no discount in the afternoon because the time of special offer hasnt arrived yet.29. questions: whether the incoming and receiving bills and gift storage bills are settled with the suppliers?Answer: gift warehousing, just increase the

34、number of goods inventory, do not have to settle with the supplier, and the settlement of the supplier is only the receipt of storage.30. questions: why in the basic file with 8 hand entry of goods, bar code in the front desk can not be scanned, the system does not prompt this commodity?Answer: whet

35、her the 8 hand barcode entered by the basic file of the product is consistent with the 8 bar code which is scanned by the scanning gun. If not, please amend the barcode in the basic file to make it consistent with the barcode scanned by the scanning gun.31. question: inventory can do other impact in

36、ventory business?A: when the inventory process is not over, you cant do any business that affects inventory, including daily closing.32. questions: why the ordinary cashier does not have the front desk to set permissions, you can press the F6 button to select the goods shipped out of the warehouse?A

37、nswer: whether or not the cashier has the right to install the front desk, you can press the F6 button to select the shipping location of the goods, there is no limit.33. question: why is the front desk keyboard and bar code gun stopped responding when the traffic is large?Answer: it should consider

38、 the hardware box cooling, can open the temperature protection, the motherboard BIOS increase in memory; also can clear part of the historical data in the business management system in the branch vein (Note: in the empty before the backup data)34. question: encrypted dog site upgrade unsuccessful? R

39、unning the dongle upgrade program error, reported current use illegal, the program will be closed?Answer: the system does not find the dongle or dongle driver is not installed, resulting in the license manager can not find the interface error, install the dongle driver should be normal.35. question:

40、 in front of the completion of the inventory data entry, but the inquiry stock is 0?Answer: Although the completion of the inventory data entry, but not for data processing, the inventory data shall file copy to the background, and in the inventory of import data in single entry, the inventory data

41、stored in the default installation directory under the POSDATE and with the date format; press the Edit button into the single point on the lower inventory you can then save the data, audit to take effect.Question 36.: in the business management system for opening branch vein in the inventory when s

42、ome of the negative inventory of goods will not count, number of inventory corrections for these goods.Answer: Yes, through the print out of the disk, the goods report to confirm the goods and their quantity, and then through inventory, input or other single for storage adjustment.37. Q: no printer

43、interface box, with the VFD8CV customer display can Kawada open the box?Yes, the passenger was connected to the corresponding port and connection box set in software and show the same passenger port cashbox,Open the box and instructions to 31, 77. (Note: this command can only open a box of 12V)Quest

44、ion 38.: how do you set discounts for members? How do members make a special offer on the basis of a special discount?Answer: (1) in the membership card category is defined discount cards, you can set out as 20 percent off or 10 percent off card categories.(2) can realize the function, the definitio

45、n of special offer membership rate in the system settings, the system in the production of single member special offer will automatically according to the purchase price, price, rate of automatic calculation of membership members special offer special offer.Question 39.: the distributed branch canno

46、t initialize. When the branch uses the initialization in the data communication, the software prompt does not set the transport authorityAnswer: because in the branch to install a network version and use into software, and then install a software distributed client, and then use the data communicati

47、on initialization, the software must suggest no transmission permission, because the restaurant at this store warehouse code in the database is 00 (the default network version of the warehouse), but 00 is the headquarters of the warehouse code, certainly not in the transmission permission headquarte

48、rs set, this prompted so dial transmitted initialization. Solution: reinstall the database of the branch, then run the program and then prompt for the name and code of the branch, then initialize after you enter it.40. Q: in seeking business management system for distributed branch vein opening vers

49、ion, do stores in the headquarters of the receipt in store check goods inventory summary report (warehouse) and check the goods in the store summary report (warehouse) on?Answer: please check the number of head office and branch approval documents, if not, please re download or download data in stor

50、es all data; can also use the data communication function of certain auxiliary processing has not passed the documents to the branch branch.Question 41.: in the business management system for opening branch vein, the basic file of goods, if the current of a commodity information, and the commodity c

51、ategories and suppliers, new suppliers and procedures can not provide category button, before the program is possible?A: the previous procedure really did. But considering the supplier will have an impact on the business, including the purchase and inventory balance will have a relationship with the

52、 settlement, in order not to report and settlement data errors caused by impact, the default program no longer use the original suppliers of goods, and require manual input input.Question 42.: in the business management system for opening branch vein, why the class node after class node on the amoun

53、t of cashier report than the actual amount of the cash register a lot less?Answer: because often exit the cashier system or cause to restart the computer, this system only when the work node current cashier records classes instead of previously exit cashier system or restart the computer after re en

54、tering the cashier system record, so classes after statements than the actual cashier there is a small amount of report.Question 43.: there are too many items to print commodity information. Some things dont want to be printed. Waste paper.Answer: you can hide some columns in the browse screen by dr

55、agging the title bar.44. question: to print a supplier of goods, but too many suppliers, it is troublesome?Answer: you can print and print at vendors products so that you can print only one vendors supply.45. Q: the purchase price of goods often change, but not dead; can monitor price changes?A: in

56、the warehousing report, you can check the history and price of each commodity.Question 46.: the purchase of goods, the purchase price over sales, after a period of time the supplier agrees to a portion of the goods will not sell to reduce the supply price, how to deal with the business management sy

57、stem in V3.0 branch vein?Answer: (1) the conventional method is to use the empty back into the space to solve, that is using the original purchase price of the remaining part of the return to go out, and then use the new purchase price for storage, can achieve the purpose,But the period of this commodity will be postponed.(2) the stock price can also achieve the purpose, will be the last or previous purchase all or