專業(yè)英語市公開課獲獎課件

1、An IS Framework for Business Professionals第1頁第1頁1Foundations of Information Systemsin Business第2頁第2頁Explain why knowledge of information systems is important for business professionals and identify five areas of information systems knowledge they need.Give examples to illustrate how electronic busin

2、ess, electronic commerce, or enterprise collaboration systems could support a firms business processes, managerial decision making, and strategies for competitive advantage.Chapter Objectives第3頁第3頁Provide examples of the components of real world information systems. Illustrate that in an information

3、 system, people use hardware, software, data, and networks as resources to perform input, processing, output, storage, and control activities that transform data resources into information products.Chapter Objectives第4頁第4頁Provide examples of several major types of information systems from your exper

4、iences with business organizations in the real world.Identify several challenges that a business manager might face in managing the successful and ethical development and use of information technology in a business. Chapter Objectives第5頁第5頁Data versus Information1200100WestCharles Mann79154TM ShoesM

5、onthly Sales Report for West RegionSales Rep: Charles MannEmp No. 79154Item Qty Sold PriceTM Shoes 1200 $100第6頁第6頁What is a System?ManufacturingProcessInput ofRaw MaterialsOutput ofFinished ProductsEnvironmentOther SystemsControl byManagementControlSignalsControlSignalsFeedbackSignalsFeedbackSignals

6、System Boundary第7頁第7頁What is an System Model?Input ofDataResourcesProcessing DataOutput ofInformationProductsControl of System PerformanceStorage of Data Resources第8頁第8頁InformationSystemsResourcesPeopleSoftwareHardwareNetworksDataResources of an Information System第9頁第9頁Information System Model第10頁第1

7、0頁Definition of Information SystemAn information system depends on the resources of people (end users and IS specialists), hardware (machines and media), software (programs and procedures), data (data and knowledge bases), and networks (communications media and network support) to perform input, pro

8、cessing, output, storage, and control activities that covert data resources into information products.第11頁第11頁Major Roles of Information SystemsSupport Strategies forCompetitive AdvantageSupportBusiness Decision MakingSupport Business Processes and Operations第12頁第12頁History of the role of Informatio

9、n SystemsData ProcessingManagementReportingDecisionSupportStrategic &End UserElectronic Commerce1950-19601960-19701970-19801980-19901990-ElectronicData Processing- TPSManagementInformationSystemsDecisionSupportSystems- Ad hoc ReportsEnd UserComputingExec Info SysExpert SystemsSISElectronicBusiness &

10、 Commerce-InternetworkedE-Business &Commerce第13頁第13頁Types of Information SystemsTransactionProcessingSystemsProcessControlSystemsEnterpriseCollaborationSystemsOperationsSupportSystemsManagementInformationSystemsDecisionSupportSystemsExecutiveInformationSystemsManagementSupportSystemsInformation Syst

11、ems第14頁第14頁Other Categories of Information SystemsExpert SystemsKnowledge Management SystemsFunctional Business SystemsStrategic Information SystemsCross-Functional Information Systems第15頁第15頁The e-Business EnterpriseManufacturingandProductionEngineering &ResearchAccounting,and FinanceSuppliers and

12、Other Business PartnersSupply Chain ManagementProcurement, Distribution, and LogisticsCustomer Relationship ManagementMarketing Sales Customer ServiceConsumer and Business CustomersCompanyBoundaryIntranetsThe InternetExtranetsExtranets第16頁第16頁The Information Systems Development Process第17頁第17頁Manage

13、ment Challenges of the E-business EnterpriseBusiness StrategiesBusiness ProcessesBusiness NeedsCustomer RelationshipsBusiness PartnersSuppliersBusiness CustomersEthical ConsiderationsPotential Risks?Potential Laws? Possible Responses?IS Human ResourcesIS DevelopmentIT InfrastructureIS PerformanceOrg

14、anization Structureand CultureUser Acceptance第18頁第18頁Information Systems play a vital role in the efficient and effective operations of E-business, E-commerce and enterprise collaboration.The business professional must know: Foundations (fundamentals) of ISInformation TechnologiesBusiness Applicatio

15、nsDevelopment Processes; andManagerial Challenges Chapter Summary第19頁第19頁Chapter Summary (cont)A system is a group of interrelated components working toward the attainment of a common goal by accepting inputs and producing outputs in an organized transformation process.An information system uses the

16、 resources of people, hardware, software, data, and networks to perform input, processing, output, storage and control activities.第20頁第20頁IS Resources:Hardware Resources Software ResourcesPeople ResourcesData ResourcesNetwork ResourcesProducts:Paper ReportsVisual DisplaysMultimedia DocumentsElectronic MessagesGraphics imagesAudio ResponsesChapter Summary (cont)第21頁第21頁Information systems perform three vital roles in business fir