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12Text1
Comeon-Everybody'sdoingit.Thatwhisperedmessage,halfinvitationandhalfforcing,iswhatmostofusthinkofwhen
wehearthewordspeerpressure.Itusuallyleadstonogood-drinking,drugsandcasualsex.ButinhernewbookJointheClub,
TinaRosenbergcontendsthatpeerpressurecanalsobeapositiveforcethroughwhatshecallsthesocialcure,inwhich
organizationsandofficialsusethepowerofgroupdynamicstohelpindividualsimprovetheirlivesandpossiblytheword.
Rosenberg,therecipientofaPulitzerPrize,offersahostofexampleofthesocialcureinaction:InSouthCarolina,a
state-sponsoredantismokingprogramcalledRageAgainsttheHazesetsouttomakecigarettesuncool.InSouthAfrica,an
HIV-preventioninitiativeknownasLoveLiferecruitsyoungpeopletopromotesafesexamongtheirpeers.
Theideaseemspromising,andRosenbergisaperceptiveobserver.Hercritiqueofthelamenessofmanypubic-health
campaignsisspot-on:theyfailtomobilizepeerpressureforhealthyhabits,andtheydemonstrateaseriouslyflawed
understandingofpsychology.*4Daretobedifferent,pleasedon'tsmoke!”pleadsonebillboardcampaignaimedatreducing
smokingamongteenagers-teenagers,whodesirenothingmorethanfittingin.Rosenbergarguesconvincinglythatpublic-health
advocatesoughttotakeapagefromadvertisers,soskilledatapplyingpeerpressure.
Butonthegeneraleffectivenessofthesocialcure,Rosenbergislesspersuasive.JointheClubisfilledwithtoomuch
irrelevantdetailandnotenoughexplorationofthesocialandbiologicalfactorsthatmakepeerpressuresopowerful.Themost
glaringflawofthesocialcureasit*spresentedhereisthatitdoesn'tworkverywellforverylong.RageAgainsttheHazefailed
oncestatefundingwascut.EvidencethattheLoveLifeprogramproduceslastingchangesislimitedandmixed.
There'snodoubtthatourpeergroupsexertenormousinfluenceonourbehavior.Anemergingbodyofresearchshowsthat
positivehealthhabits-aswellasnegativeones-spreadthroughnetworksoffriendsviasocialcommunication.Thisisasubtleform
ofpeerpressure:weunconsciouslyimitatethebehaviorweseeeveryday.
Farlesscertain,however,ishowsuccessfullyexpertsandbureaucratscanselectourpeergroupsandsteertheiractivitiesin
virtuousdirections.It'sliketheteacherwhobreaksupthetroublemakersinthebackrowbypairingthemwithbetter-behaved
classmates.Thetacticneverreallyworks.Andthat'stheproblemwithasocialcureengineeredfromtheoutside:inthereal
world,asinschool,weinsistonchoosingourownfriends.
21.Accordingtothefirstparagraph,peerpressureoftenemergesas
[A]asupplementtothesocialcure[B]astimulustogroupdynamics
[C]anobstacletoschoolprogress[D]acauseofundesirablebehaviors
22.Rosenbergholdsthatpublicadvocatesshould
[A]recruitprofessionaladvertisers[B]learnfromadvertisers*experience
[C]stayawayfromcommercialadvertisers[D]recognizethelimitationsofadvertisements
23.Intheauthor'sview,Rosenberg'sbookfailsto
[A]adequatelyprobesocialandbiologicalfactorsfB]effectivelyevadetheflawsofthesocialcure
[C]illustratethefunctionsofstatefunding[D]producealong-lastingsocialeffect
24.Paragraph5showsthatourimitationofbehaviors
[A]isharmfultoournetworksoffriends[B]willmisleadbehavioralstudies
[C]occurswithoutourrealizingit[D]canproducenegativehealthhabits
25.Theauthorsuggestsinthelastparagraphthattheeffectofpeerpressureis
[A]harmful[B]desirable[C]profound[D]questionable
12Text2
Adealisadeal-except,apparently,whenEntergyisinvolved.Thecompany,amajorenergysupplierinNewEngland,
provokedjustifiedoutrageinVermontlastweekwhenitannounceditwasrenegingonalongstandingcommitmenttoabideby
thestrictnuclearregulations.
Instead,thecompanyhasdonepreciselywhatithadlongpromiseditwouldnotchallengetheconstitutionalityofVermont*s
rulesinthefederalcourt,aspartofadesperateefforttokeepitsVermontYankeenuclearpowerplantrunning.It'sastunning
move.
Theconflicthasbeensurfacingsince2002,whenthecorporationboughtVermont'sonlynuclearpowerplant,anaging
reactorinVernon.Asaconditionofreceivingstateapprovalforthesale,thecompanyagreedtoseekpermissionfromstate
regulatorstooperatepast2012.In2006,thestatewentastepfurther,requiringthatanyextensionoftheplantslicensebesubject
toVemontlegislature'sapproval.Then,too,thecompanywentalong.
EitherEntergyneverreallyintendedtolivebythosecommitments,oritsimplydidn'tforeseewhatwouldhappennext.A
stringofaccidents,includingthepartialcollapseofacoolingtowerin207andthediscoveryofanundergroundpipesystem
leakage,raisedseriousquestionsaboutbothVermontYankee*ssafetyandEntergy'smanagement-especiallyafterthecompany
mademisleadingstatementsaboutthepipe.EnragedbyEntergy'sbehavior,theVermontSenatevoted26to4lastyearagainst
allowinganextension.
Nowthecompanyissuddenlyclaimingthatthe2002agreementisinvalidbecauseofthe2006legislation,andthatonlythe
federalgovernmenthasregulatorypowerovernuclearissues.Thelegalissuesinthecaseareobscure:whereastheSupreme
Courthasruledthatstatesdohavesomeregulatoryauthorityovernuclearpower,legalscholarssaythatVermontcasewilloffera
precedent-settingtestofhowfarthosepowersextend.Certainly,therearevalidconcernsaboutthepatchworkregulationsthat
couldresultifeverystatesetsitsownrules.ButhadEntergykeptitsword,thatdebatewouldbebesidethepoint.
ThecompanyseemstohaveconcludedthatitsreputationinVermontisalreadysodamagedthatithasnotinglefttoloseby
goingtowarwiththestate.Butthereshouldbeconsequences.Permissiontorunanuclearplantisapoblictrust.Entergyruns11
otherreactorsintheUnitedStates,includingPilgrimNuclearstationinPlymouth.PledgingtorunPilgrimsafely,thecompany
hasappliedforfederalpermissiontokeepitopenforanother20years.ButastheNuclearRegulatoryCommission(NRC)reviews
thecompany'sapplication,itshouldkeepitmindwhatpromisesfromEntergyareworth.
26.Thephrase“renegingon"(Line3.para.l)isclosestinmeaningto
[A]condemning.[B]reaffirming.[C]dishonoring.[D]securing.
27.Byenteringintothe2002agreement,Entergyintendedto
[A]obtainprotectionfromVermontregulators.[B]seekfavorfromthefederallegislature.
[C]acquireanextensionofitsbusinesslicense[D]getpermissiontopurchaseapowerplant.
28.AccordingtoParagraph4,Entergyseemstohaveproblemswithits
[A]managerialpractices[B]technicalinnovativeness.[Clfinancialgoals.[D]businessvision
29.Intheauthor'sview,theVermontcasewilltest
[AJEntergy'scapacitytofulfillallitspromises.[BJthematureofstates'patchworkregulations.
[C]thefederalauthorityovernuclearissues,fD]thelimitsofstates'powerovernuclearissues.
30.Itcanbeinferredfromthelastparagraphthat
[AJEntergy'sbusinesselsewheremightbeaffected.[BJtheauthorityoftheNRCwillbedefied.
[C]EntergywillwithdrawitsPlymouthapplication.[D]Vermont'sreputationmightbedamaged.
12Text3
Intheidealizedversionofhowscienceisdone,factsabouttheworldarewaitingtobeobservedandcollectedbyobjective
researcherswhousethescientificmethodtocarryouttheirwork.Butintheeverydaypracticeofscience,discoveryfrequently
followsanambiguousandcomplicatedroute.Weaimtobeobjective,butwecannotescapethecontextofouruniquelife
experience.Priorknowledgeandinterestinlluencewhatweexperience,whatwethink,ourexperiencesmean,andthesubsequent
actionswetake.Opportunitiesformisinterpretation,error,andself-deceptionabound.
Consequently?discoveryclaimsshouldbethoughtofasprotoscience.Similartonewlystakedminingclaims,theyarefullof
potential.Butittakescollectivescrutinyandacceptancetotransformadiscoveryclaimintoamaturediscovery.Thisisthe
credibilityprocess,throughwhichtheindividualresearcher'sme,here,nowbecomesthecommunity'sanyone,anywhere,anytime.
Objectiveknowledgeisthegoal,notthestartingpoint.
Onceadiscoveryclaimbecomespublic,thediscovererreceivesintellectualcredit.But,unlikewithminingclaims,the
communitytakescontrolofwhathappensnext.Withinthecomplexsocialstructureofthescientificcommunity,researchersmake
discoveries;editorsandreviewersactasgatekeepersbycontrollingthepublicationprocess;otherscientistsusethenewfinding
tosuittheirownpurposes;andfinally,thepublic(includingotherscientists)receivesthenewdiscoveryandpossibly
accompanyingtechnology.Asadiscoveryclaimworksitthroughthecommunity,theinteractionandconfrontationbetween
sharedandcompetingbeliefsaboutthescienceandthetechnologyinvolvedtransformsanindividual'sdiscoveryclaimintothe
community'scrediblediscovery.
Twoparadoxesexistthroughoutthiscredibilityprocess.First,scientificworktendstofocusonsomeaspectofprevailing
Knowledgethatisviewedasincompleteorincorrect.Littlerewardaccompaniesduplicationandconfirmationofwhatisalready
knownandbelieved.Thegoalisnew-search,notre-search.Notsurprisingly,newlypublisheddiscoveryclaimsandcredible
discoveriesthatappeartobeimportantandconvincingwillalwaysbeopentochallengeandpotentialmodificationorrefutation
byfutureresearchers.Second,noveltyitselffrequentlyprovokesdisbelief.NobelLaureateandphysiologistAlbertAzent-Gyorgyi
oncedescribeddiscoveryas“seeingwhateverybodyhasseenandthinkingwhatnobodyhasthought.^^Butthinkingwhatnobody
elsehasthoughtandtellingotherswhattheyhavemissedmaynotchangetheirviews.Sometimesyearsarerequiredfortruly
noveldiscoveryclaimstobeacceptedandappreciated.
Intheend,credibility“happens“toadiscoveryclaim-aprocessthatcorrespondstowhatphilosopherAnnetteBaierhas
describedasthecommonsofthemind."Wereasontogether,challenge,revise,andcompleteeachother'sreasoningandeach
other'sconceptionsofreason.”
31.Accordingtothefirstparagraph,theprocessofdiscoveryischaracterizedbyits
[A]uncertaintyandcomplexity.[B]misconceptionanddeceptiveness.
[CJlogicalityandobjectivity.[D]systematicnessandregularity.
32.ItcanbeinferredfromParagraph2thatcredibilityprocessrequires
[A]strictinspection.[B]sharedefforts.[C]individualwisdom.[D]persistentinnovation.
33.Paragraph3showsthatadiscoveryclaimbecomescredibleafterit
[A]hasattractedtheattentionofthegeneralpublic.[B]hasbeenexaminedbythescientificcommunity.
[CJhasreceivedrecognitionfromeditorsandreviewers.IDJhasbeenfrequentlyquotedbypeerscientists.
34.AlbertSzent-Gy?rgyiwouldmostlikelyagreethat
[AJscientificclaimswillsurvivechallenges.IBJdiscoveriestodayinspirefutureresearch.
[C]effortstomakediscoveriesarejustified.[D]scientificworkcallsforacriticalmind.
35.Whichofthefollowingwouldbethebesttitleofthetest?
[A]NoveltyasanEngineofScientificDevelopment.[B]CollectiveScrutinyinScientificDiscovery.
[C]EvolutionofCredibilityinDoingScience.[D]ChallengetoCredibilityattheGatetoScience.
12Text4
IfthetradeunionistJimmyHoffawerealivetoday,hewouldprobablyrepresentcivilservant.WhenHoffa*sTeamsterswere
intheirprimein1960,onlyoneintenAmericangovernmentworkersbelongedtoaunion;now36%do.In2009thenumberof
unionistsinAmerica'spublicsectorpassedthatoftheirfellowmembersintheprivatesector.InBritain,morethanhalfof
public-sectorworkersbutonlyabout15%ofprivate-sectoronesareunionized.
Therearethreereasonsforthepublic-sectorunions'thriving.First,theycanshutthingsdownwithoutsufferingmuchinthe
wayofconsequences.Second,theyaremostlybrightandwell-educated.AquarterofAmerica'spublic-sectorworkershavea
universitydegree.Third,theynowdominateleft-of-centrepolitics.Someoftheirtiesgobackalongway.Britain'sLaborParty,
asitsnameimplies,haslongbeenassociatedwithtradeunionism.Itscurrentleader,EdMiliband,oweshispositiontovotesfrom
public-sectorunions.
Atthestateleveltheirinfluencecanbeevenmorefearsome.MarkBaldassareofthePublicPolicyInstituteofCalifornia
pointsoutthatmuchofthestate'sbudgetispatrolledbyunions.Theteachers'unionskeepaneyeonschools,theCCPOAon
prisonsandavarietyoflaborgroupsonhealthcare.
Inmanyrichcountriesaveragewagesinthestatesectorarehigherthanintheprivateone.Buttherealgainscomeinbenefits
andworkpractices.Politicianshaverepeatedly“backloaded”public-sectorpaydeals,keepingthepayincreasesmodestbutadding
toholidaysandespeciallypensionsthatarealreadygenerous.
Reformhasbeenvigorouslyopposed,perhapsmostegregiouslyineducation,wherecharterschools,academiesandmerit
payallfaceddrawn-outbattles.Eventhoughthereisplentyofevidencethatthequalityoftheteachersisthemostimportant
variable,teachers*unionshavefoughtagainstgettingridofbadonesandpromotinggoodones.
Asthecosttoeveryoneelsehasbecomeclearer,politicianshavebeguntoclampdown.InWisconsintheunionshaverallied
thousandsofsupportersagainstScottWalker,thehardlineRepublicangovernor.Butmanywithinthepublicsectorsufferunder
thecurrentsystem,too.
JohnDonahueatHarvard'sKennedySchoolpointsoutthatthenormsofcultureinWesterncivilservicessuitthosewhowant
tostayputbutisbadforhighachievers.TheonlyAmericanpublic-sectorworkerswhoearnwellabove$250,000ayearare
universitysportscoachesandthepresidentoftheUnitedStates.Bankers'fatpaypacketshaveattractedmuchcriticism,buta
public-sectorsystemthatdoesnotrewardhighachieversmaybeamuchbiggerproblemforAmerica.
36.Itcanbelearnedfromthefirstparagraphthat
[A]Teamstersstillhavealargebodyofmembers.[B]JimmyHoffausedtoworkasacivilservant.
[CJunionshaveenlargedtheirpublic-sectormembership.[DJthegovernmenthasimproveditsrelationshipwithunionists.
37.WhichofthefollowingistrueofParagraph2?
[A]Public-sectorunionsareprudentintakingactions.[B]Educationisrequiredforpublic-sectorunionmembership.
[CJLaborPartyhaslongbeenfightingagainstpublic-sectorunionsIDJPublic-sectorunionsseldomgetintroublefortheiractions
38.ItcanbelearnedfromParagraph4thattheincomeinthestatesectoris
[A]illegallysecured.[B]indirectlyaugmented.[C]excessivelyincreased.[D]fairlyadjusted.
39.TheexampleoftheunionsinWisconsinshowsthatunions
[AJoftenrunagainstthecurrentpoliticalsystem.[B]canchangepeople'spoliticalattitudes.
[C]maybeabarriertopublic-sectorreforms.[D]aredominantinthegovernment.
40.JohnDonahue'sattitudetowardsthepublic-sectorsystemisoneof
[A]disapproval.[BJappreciation.[C]tolerance.fD]indifference.
HText1
ThedecisionoftheNewYorkPhilharmonictohireAlanGilbertasitsnextmusicdirectorhasbeenthetalkofthe
classical-musicworldeversincethesuddenannouncementofhisappointmentin2009.Forthemostpart,theresponsehasbeen
favorable,tosaytheleast.t4Hooray!Atlast!”wroteAnthonyTommasini,asober-sidedclassical-musiccritic.
Oneofthereasonswhytheappointmentcameassuchasurprise,however,isthatGilbertiscomparativelylittleknown.Even
Tommasini,whohadadvocatedGilbert'sappointmentintheTimes,callshim“anunpretentiousmusicianwithnoairofthe
formidableconductorabouthim.^^Asadescriptionofthenextmusicdirectorofanorchestrathathashithertobeenledby
musicianslikeGustavMahlerandPierreBoulez,thatseemslikelytohavestruckatleastsomeTimesreadersasfaintpraise.
Formypart,IhavenoideawhetherGilbertisagreatconductororevenagoodone.Tobesure,heperformsanimpressive
varietyofinterestingcompositions,butitisnotnecessaryformetovisitAveryFisherHall,oranywhereelse,tohearinteresting
orchestralmusic.AllIhavetodoistogotomyCDshelf,orbootupmycomputeranddownloadstillmorerecordedmusicfrom
iTunes.
Devotedconcertgoerswhoreplythatrecordingsarenosubstituteforliveperformancearemissingthepoint.Forthetime,
attention,andmoneyoftheart-lovingpublic,classicalinstrumentalistsmustcompetenotonlywithoperahouses,dancetroupes,
theatercompanies,andmuseums,butalsowiththerecordedperformancesofthegreatclassicalmusiciansofthe20thcentury.
Thererecordingsarecheap,availableeverywhere,andveryoftenmuchhigherinartisticqualitythantoday'sliveperformances;
moreover,theycanbe“consumed“atatimeandplaceofthelistener'schoosing.Thewidespreadavailabilityofsuchrecordings
hasthusbroughtaboutacrisisintheinstitutionofthetraditionalclassicalconcert.
Onepossibleresponseisforclassicalperformerstoprogramattractivenewmusicthatisnotyetavailableonrecord.Gilbert's
owninterestinnewmusichasbeenwidelynoted:AlexRoss,aclassical-musiccritic,hasdescribedhimasamanwhoiscapable
ofturningthePhilharmonicinto“amarkedlydifferent,morevibrantorganization.^^Butwhatwillbethenatureofthatdifference?
Merelyexpandingtheorchestra'srepertoirewillnotbeenough.IfGilbertandthePhilharmonicaretosucceed,theymustfirst
changetherelationshipbetweenAmerica'soldestorchestraandthenewaudienceithopstoattract.
21.WelearnfromPara.1thatGilbert'sappointmenthas
[A]incurredcriticism.[B]raiseduspicion.[C]receivedacclaim.(D]arousedcuriosity.
22.TommasiniregardsGilbertasanartistwhois
[AJinfluential.[BJmodest.[CJrespectable.[DJtalented.
23.Theauthorbelievesthatthedevotedconcertgoers
[AJignoretheexpensesofliveperformances.[B]rejectmostkindsofrecordedperformances.
ICJexaggeratethevarietyofliveperformances.[DJoverestimatethevalueofliveperformances.
24.Accordingtothetext,whichofthefollowingistrueofrecordings?
[A]Theyareofteninferiortoliveconcertsinquality.
[B]Theyareeasilyaccessibletothegeneralpublic.
[C]Theyhelpimprovethequalityofmusic.[DITheyhaveonlycoveredmasterpieces.
25.RegardingGilbert'sroleinrevitalizingthePhilharmonic,theauthorfeels
lAJdoubtful.[BJenthusiastic.[CJconfident.[DJpuzzled.
HText2
WhenLiamMcGeedepartedaspresidentofBankofAmericainAugust,hisexplanationwassurprisinglystraightup.Rather
thancloakinghisexitintheusualvagueexcuses,hecamerightoutandsaidhewasleaving“topursuemygoalofrunninga
company.^^Broadcastinghisambitionwas“verymuchmydecision/'McGeesays.Withintwoweeks,hewastalkingforthefirst
timewiththeboardofHartfordFinancialServicesGroup,whichnamedhimCEOandchairmanonSeptember29.
McGeesaysleavingwithoutapositionlinedupgavehimtimetoreflectonwhatkindofcompanyhewantedtorun.Italso
sentaclearmessagetotheoutsideworldabouthisaspirations.AndMcGeeisn'talone.InrecentweekstheNo.2executivesat
AvonandAmericanExpressquitwiththeexplanationthattheywerelookingforaCEOpost.Asboardsscrutinizesuccession
plansinresponsetoshareholderpressure,executiveswhodon'tgetthenodalsomaywishtomoveon.Aturbulentbusiness
environmentalsohasseniormanagerscautiousoflettingvaguepronouncementscloudtheirreputations.
Asthefirstsignsofrecoverybegintotakehold,deputychiefsmaybemorewillingtomakethejumpwithoutanet.Inthe
thirdquarter,CEOturnoverwasdown23%fromayearagoasnervousboardsstuckwiththeleaderstheyhad,accordingto
LiberumResearch.Astheeconomypicksup,opportunitieswillaboundforaspiringleaders.
Thedecisiontoquitaseniorpositiontolookforabetteroneisunconventional.Foryearsexecutivesandheadhuntershave
adheredtotherulethatthemostattractiveCEOcandidatesaretheoneswhomustbepoached.SaysKorn/Ferryseniorpartner
DennisCareyflcan'tthinkofasinglesearchI'vedonewhereaboardhasnotinstructedmetolookatsittingCEOsfirst.”
Thosewhojumpedwithoutajobhaven'talwayslandedintoppositionsquickly.EllenMarramquitaschiefofTropicanaa
decadeage,sayingshewantedtobeaCEO.ItwasayearbeforeshebecameheadofatinyInternet-basedcommoditiesexchange.
RobertWillumstadleftCitigroupin2005withambitionstobeaCEO.Hefinallytookthatpostatamajorfinancialinstitution
threeyearslater.
Manyrecruiterssaytheolddisgraceisfadingfortopperformers.Thefinancialcrisishasmadeitmoreacceptabletobe
betweenjobsortoleaveabadone."Thetraditionalrulewasit'ssafertostaywhereyouare,butthat'sbeenfundamentally
inverted,”saysoneheadhunter."Thepeoplewho'vebeenhurttheworstarethosewho'vestayedtoolong.”
26.WhenMcGeeannouncedhisdeparture,hismannercanbestbedescribedasbeing
[A]arrogant.[B]frank.[C]self-centered.[DJimpulsive.
27.AccordingtoParagraph2,seniorexecutives'quittingmaybespurredby
[AJtheirexpectationofbetterfinancialstatus.[BJtheirneedtoreflectontheirprivatelife.
[C]theirstrainedrelationswiththeboards.[D]theirpursuitofnewcareergoals.
28.Thewordttpoached^^(Line3,Paragraph4)mostprobablymeans
[AJapprovedof[BJattendedt).[CJhuntedfor.[DJguardedagainst.
29.Itcanbeinferredfromthelastparagraphthat
[A]topperformersusedtoclingtotheirposts.[B]loyaltyoftopperformersisgettingout-dated.
[CJtopperformerscaremoreaboutreputations.[DJit\safertosticktothetraditionalrules.
30.Whichofthefollowingisthebesttitleforthetext?
[A]CEOs:Wheret)Go?[B]CEOs:AllheWay中?
[CJTopManagersJumpwithoutaNet[DJTheOnlyWayOutforTopPerformers
HText3
Theroughguidetomarketingsuccessusedtobethatyougotwhatyoupaidfor.Nolonger.Whiletraditional"paid”media-
suchastelevisioncommercialsandprintadvertisements-stillplayamajorrole,companiestodaycanexploitmanyalternative
formsofmedia.Consumerspassionateaboutaproductmaycreate“owned“mediabysendinge-mailalertsaboutproductsand
salestocustomersregisteredwithitsWebsite.Thewayconsumersnowapproachthebroadrangeoffactorsbeyondconventional
paidmedia.
Paidandownedmediaarecontrolledbymarketerspromotingtheirownproducts.Forearnedmedia,suchmarketersactas
theinitiatorforusers,responses.Butinsomecases,onemarketer'sownedmediabecomeanothermarketer'spaidmedia-for
instance,whenane-commerceretailersellsadspaceonitsWebsite.Wedefinesuchsoldmediaasownedmediawhosetrafficis
sostrongthatotherorganizationsplacetheircontentore-commerceengineswithinthatenvironment.Thistrend,whichwe
believeisstillinitsinfancy,effectivelybeganwithretailersandtravelproviderssuchasairlinesandhotelsandwillnodoubtgo
further.Johnson&Johnson,fbrexample,hascreatedBabyCenter,astand-alonemediapropertythatpromotescomplementaryand
evencompetitiveproducts.Besidesgeneratingincome,thepresenceofothermarketersmakesthesiteseemobjective,gives
companiesopportunitiestolearnvaluableinformationabouttheappealofothercompanies9marketing,andmayhelpexpanduser
trafficforallcompaniesconcerned.
Thesamedramatictechnologicalchangesthathaveprovidedmarketerswithmore(andmorediverse)communications
choiceshavealsoincreasedtheriskthatpassionateconsumerswillvoicetheiropinionsinquicker,morevisible,andmuchmore
damagingways.Suchhijackedmediaaretheoppositeofearnedmedia:anassetorcampaignbecomeshostagetoconsumers,
otherstakeholders,oractivistswhomakenegativeallegationsaboutabrandorproduct.Membersofsocialnetworks,forinstance,
arelearningthattheycanhijackmediatoapplypressureonthebusinessesthatoriginallycreatedthem.
Ifthathappens,passionateconsumerswouldtrytopersuadeotherstoboycottproducts,puttingthereputationofthetarget
companyatrisk.Insuchacase,thecompany'sresponsemaynotbesufficientlyquickorthoughtful,andthelearningcurvehas
beensteep.ToyotaMotor,forexample,alleviatedsomeofthedamagefromitsrecallcrisisearlierthisyearwitharelativelyquick
andwell-orchestratedsocial-mediaresponsecampaign,whichincludedeffortstoengagewithconsumersdirectlyonsitessuchas
Twitterandthesocial-newssiteDigg.
31.Consumersmaycreate“earned“mediawhentheyare
[AJobsessedwithonlineshoppingatcertainWebsites.[B]inspiredbyproduct-promotinge-mailssenttothem.
[C]eagertohelptheirfriendspromotequalityproducts.[DIenthusiasticaboutrecommendingtheirfavoriteproducts.
32.AccordingtoParagraph2,soldmediafeature
[AJasafebusinessenvironment.[B]randomcompetition.
[C]irongusrtaffic.[D]fexibilityhoganization.
33.TheauthorindicatesinParagraph3thatearnedmedia
[A]inviteconstantconflictswithpassionateconsumers.[B]canbeusedtoproducenegativeeffectsinmarketing.
[C]mayberesponsibleforfiercercompetition.[D]deserveallthenegativecommentsaboutthem.
34.ToyotaMotor'sexperienceiscitedasanexampleof
[A]respondingeffectivelytohijackedmedia[B]persuadingcustomersintoboycottingproducts.
[C]cooperatingwithsupportiveconsumers[D]takingadvantageofhijackedmedia.
35.Whichofthefollowingisthetextmainlyabout?
[A]Alternativestoconventionalpaidmedia.[B]Confl
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