鐵路客運服務(wù)英語車站篇Project Six

鐵路客運服務(wù)英語RAILWAYPASSENGERSERVICEENGLISHProject06LuggageDepositandConsignment行李寄存和行李托運服務(wù)3Part1WarmingUpAreyoufamiliarwiththesepublicsigns?Whatdoestheystandfor?Ifaforeignercannotfindhischeckwhenhepickeduphisluggage,howtodealwithmattersofthissort?4Part1WarmingUpCanpassengerstaketheirbikesontoChinatrains?CanpassengerstaketheirpetsontoChinatrains?5Part2SkillsDevelopment6Part2SkillsDevelopment7Part2SkillsDevelopmentSentencePatterns1.Thisisleftluggage.AllbagsmustgothroughtheX-raymachine.行李存放處在這里，您需要先把行李過機安檢。2.Sothreebagstobestoredforthreehours.Please××yuanfirst/afterwards.在這里存三個包，存三個小時，共收費××元，我們是先付費/后付費的。3.Youwillneedtokeepvaluablesonyourownperson,asLeftLuggagecannotacceptthem.重要物品請您自行看管，行包寄存處不能存放它們。8Part2SkillsDevelopmentSentencePatterns4.Adultpassengersmaycarryupto20kgofbaggageforfree.Thecombinedlength,width,andheightmaynotexceed160cm.Forpassengerstravellingonhighspeedtrains,thismaynotexceed130cm.每一位成年旅客可以免費攜帶20千克行李，長、寬、高之和不應(yīng)超過160厘米，乘坐動車組列車，行李長、寬、高之和不應(yīng)超過130厘米。9Part2SkillsDevelopmentSentencePatterns5.Anyitemofbaggagewhichexceedstheselimitsaretobeconsignedfortransport.Feeswillapply.Pleasearriveearlyatstationsforconsignment.超出免費行李范圍的行李、物品，需要付費托運，請您及時到車站辦理。6.Generally,bicycles,includingfoldableones,willneedtobeconsigned.自行車，包括折疊自行車，一般是要托運的。10Part2SkillsDevelopmentSentencePatterns7.Putyourluggageonthescale,please.請把您的行李放到秤上。8.Wouldyouliketoinsurethepackage?您需要給包裹辦理托運保險嗎？9.TherailwaycanofferyouHSRexpressdeliveryservices.ThisismainlythebusinessofChinaRailwayExpress.鐵路提供高鐵快運服務(wù)。中鐵快運主要負(fù)責(zé)這方面的工作。11Part2SkillsDevelopmentDialogue1ThisistheLeftLuggageOffice.Passenger:Goodmorning,isthistheLeftLuggageOffice?Staff:Yes,madam.WhatcanIdoforyou?Passenger:CanIleavemyluggagehereforashorttime?Staff:Ofcourse.AllbagsmustgothroughtheX-raymachine.Passenger:OK.AndwhatrateshallIpayfor?Staff:Howlongwouldyouliketohavethemdepositedhere?Passenger:About2hours.12Part2SkillsDevelopmentDialogue1ThisistheLeftLuggageOffice.Staff:OK.Sothreebagstobestoredfor2hours.Please30yuanfirst.Passenger:Allright.Hereyouare.Staff:Madam,itisyourclaimcard.Pleasetakecareofitandshowmewhenyoucomeback.Passenger:Thankyou.Staff:Mypleasure.(2hourslater)Passenger:Excuseme,Iwanttohavemyluggageback.13Part2SkillsDevelopmentDialogue1ThisistheLeftLuggageOffice.Staff:OK.MayIhaveyourluggagecheck?Passenger:Sorry,Icannotfindit.Staff:Don'tworry.Youmightleaveitsomewhereelse.Passenger:IrememberIhaveputitinthispocket.ButIstillcannotfindit.Staff:Canyoudescribeyourluggage,please?Passenger:OK.Staff:Letmecheckforyou.Aretheseyourbags?Passenger:Yes.Thankyou.Staff:MayIhaveyourIDcard?Passenger:Hereyouare.It'sverykindofyou.Staff:Youarewelcome.14Part2SkillsDevelopmentDialogue2Apassengerwantstoconsignhisbicycle.Staff1:Excuseme.Isthisyourbicycle,sir?Passenger:Yes,whathappened,andisanythingwrong?Staff1:Sir,bicycles,includingfoldableones,willneedtobeconsigned.Passenger:ShallIpayforit?Staff1:Yes,feeswillapply.PleasearriveatLuggageOfficeearlyforconsignment.Passenger:Isee.Thankyou.(LuggageOffice)Passenger:Goodafternoon,Iwanttohavemybicycleconsigned.WhatshallIdo?15Part2SkillsDevelopmentDialogue2Apassengerwantstoconsignhisbicycle.Staff2:Whereto,please?Passenger:Beijing.Staff2:Wouldyoupleaseshowmeyourticket?Passenger:Hereitis.Staff2:Pleasefillinthisform.Doyouwantitinsured?Passenger:No,thanks.(Afterawhile,thepassengercompletestheform.)Passenger:Bytheway,whenwillmyluggagearriveinBeijing?Staff2:Onthesametrain,atthesametimewithyou.Passenger:Thankyou.16Part2SkillsDevelopmentDialogue3Iwanttoclaimmyluggage.Passenger:Excuseme,couldyoutellmewheretotakemyluggage?Staff1:Sir,pleasegototheLuggageOffice.Passenger:Butwhereisit?Staff1:Pleasegotothesecondfloorofthewaitinghall.It’snexttotheInformationDesk.(LuggageOffice)Passenger:Goodevening,Iwanttoclaimmyluggage.Staff2:Wouldyoupleaseshowmeyourluggagecheck?17Part2SkillsDevelopmentDialogue3Iwanttoclaimmyluggage.Passenger:Sure.Hereyouare.Staff2:OK.Letmecheck.Sorry,sir.Yourluggagehasnotarrivedyet.Passenger:Oh,whencanIgetit?Staff2:Don’tworry,sir.Asarule,yourluggagegoesalongwithyourtrain.Soitwillcomesoon.Maybeittakesafewmoreminutesfortheporterstocarrythemhere.Takeaseatandwaitforawhile,please.Passenger:Thanks.18Part3ListeningComprehensionSe