旅游英語(yǔ)口語(yǔ)---住宿篇

1、1. 預(yù)定房間Clerk: Reservation, may I help you?柜臺(tái)服務(wù)員： 預(yù)訂處。請(qǐng)問(wèn)我能幫你忙嗎?Guest: Yes, I would like to make a reservation for May 3rd.客 戶： 是的， 我想訂一間5月3號(hào)的房間。Clerk: For how many people?柜臺(tái)服務(wù)員： 幾個(gè)人呢？Guest: Only one.客 戶： 只有一個(gè)人。Clerk: May I have your name, please?柜臺(tái)服務(wù)員： 能告訴我你的名字嗎？Guest: John.客戶： 約翰。英語(yǔ)單詞筆記：reservation

2、n. 預(yù)訂2. 詢問(wèn)是否還有空余房間Guest: Excuse me, do you have a vacancy?客戶：打擾一下，請(qǐng)問(wèn)你們還有空余房間嗎？Clerk: Let me see. Yes, we still have four left.柜臺(tái)服務(wù)員：讓我看看。 是的，我們還有房間。Guest: Well, I would like to book a single room.客戶：我想訂個(gè)單人間。Clerk: How long would you stay for?柜臺(tái)服務(wù)員：你要住多久？Guest: 5 days. From Feb. 13 to 18.客戶：5天，從2月13號(hào)

3、到18號(hào)。英語(yǔ)單詞筆記：vacancy n. 空白，空缺single room 單人間3. 沒(méi)有空客房Guest: I would like to make a reservation for tomorrow.客戶：我想訂一間明天的房間。Clerk: I'm sorry but we are fully booked.柜臺(tái)服務(wù)員：很抱歉，我們的房間已經(jīng)訂滿了。Guest: Well, how about 4th ?客戶：那有4號(hào)的嗎？Clerk: That's fine, but we have only a single room, is that OK?柜臺(tái)服務(wù)員：有，但

4、只有一個(gè)單人間了，你要住嗎？Guest: Yes. Please help me reserve it.客戶：是的，請(qǐng)幫我預(yù)定一下。英語(yǔ)單詞筆記：reserve v. 預(yù)訂be fully booked 客房被訂滿了4. 客房已滿Clerk: Can I help you?柜臺(tái)服務(wù)員：我能幫助你嗎？Guest: Yes, is there any vacant room for tomorrow?客戶：是的，明天有沒(méi)有空房間？Clerk: I am sorry. We are full up for tomorrow.柜臺(tái)服務(wù)員：抱歉，我們已經(jīng)客滿了。Guest: Well, is there

5、 any other hotel nearby?客戶：那這附近有沒(méi)有別的旅館呢？Clerk: Yes, the Sunset Hotel is three blocks away. Maybe you can ask them.柜臺(tái)服務(wù)員：有，日落旅館就離這兒3條街，或許你可以問(wèn)問(wèn)他們。Guest: Thank you.客戶：謝謝。英語(yǔ)單詞學(xué)習(xí)筆記：full up  訂滿了nearby  adj. 附近block  n. 街區(qū)5. 預(yù)訂有浴室的房間Guest: Can I reserve a room from the 13th to the 18th?客戶：我能

6、訂13號(hào)到18號(hào)的房間嗎？Clerk: Certainly. How do you like your room?柜臺(tái)服務(wù)員：當(dāng)然。您想要間什么樣的房間呢？Guest: I'd like a suite. What's the rate?客戶：我想要個(gè)套房。多少錢(qián)呢？Clerk: $40 per night.柜臺(tái)服務(wù)員：一晚40美元。英語(yǔ)單詞筆記suite  n. 套房（一般帶有獨(dú)立的衛(wèi)生間或浴室）6. 預(yù)訂面朝大海的房間Guest: Are there any beds vacant?客戶：還有空床嗎？Clerk: Yes, what kind of room do

7、 you want?柜臺(tái)服務(wù)員：有，您要什么的房間？Guest: I prefer one facing the sea. Besides, it should have a shower.客 戶：給我一間朝著大海的房間。另外，房間內(nèi)要有淋浴。Clerk: Sorry, right now we can only have you a room without shower.柜臺(tái)服務(wù)員：抱歉，現(xiàn)在我們只能您提供不帶淋浴的房間。Guest: Well, that's ok.客戶：哦，沒(méi)關(guān)系。英語(yǔ)單詞：shower  n. 淋浴7. 要大點(diǎn)的房間Clerk: Reservatio

8、n, can I help you?柜臺(tái)服務(wù)員：預(yù)訂處，我能幫您忙嗎？Guest: Yes, I would like to reserve a room for next Monday.客戶：是的，我想訂間下周一的房間。Clerk: Wait a moment, please. Let me check it.柜臺(tái)服務(wù)員：請(qǐng)稍等，我?guī)湍橐幌?。Guest: By the way, I want a large room.客戶：順便說(shuō)一下，我想要個(gè)大點(diǎn)的房間。Clerk: Right now we have a suite for 4 people, do you want to book i

9、t?柜臺(tái)服務(wù)員：現(xiàn)在我們只有一個(gè)4人的套房了。您要預(yù)定這間房嗎？Guest: Yes, that's what I am looking for. I will take the room for 2 days.客戶：恩，正需要這樣的房間呢。我要住兩天。英語(yǔ)單詞：check  v.檢查8. 單人間雙人間Clerk: Hello, is there anything I can do for you?柜臺(tái)服務(wù)員：您好，我能為您做什么嗎？Guest: Yes, I want to book e a room for tomorrow.客戶：是的，我想訂個(gè)明天的房間。Clerk:

10、Single or double?柜臺(tái)服務(wù)員：?jiǎn)稳碎g還是雙人間？Guest: A single one with a private bath.客戶：一個(gè)帶獨(dú)立浴室的單人間。Clerk: Would you like to have your room on the top floor?柜臺(tái)服務(wù)員：頂層的房間您覺(jué)得怎么樣？Guest: It doesn't matter.客戶：無(wú)所謂。英語(yǔ)單詞筆記：private  adj. 私人的，個(gè)人的top floor  頂樓10. 預(yù)訂雙人房Guest: I am wondering if you have a room w

11、ith twin bed.客戶：你們還有雙人間嗎？Clerk: Yes, we have one and it faces the beautiful sea.柜臺(tái)服務(wù)員：有，我們有間房間而且朝著美麗的大海。Guest: That's wonderful. I want to stay for 2 days.客戶：太好了，我想在這房間住2天。Clerk: OK, we will make it ready for you.柜臺(tái)服務(wù)員：好的，我們會(huì)為您準(zhǔn)備好的。Guest: Thank you.客戶：謝謝。英語(yǔ)單詞筆記：twin bed  雙人床face  v. 朝著

12、，面向10. 詢問(wèn)租金Guest: Excuse me, what't the price of a single room?客戶：打擾一下，一個(gè)單人間多少錢(qián)？Clerk: That's $50 for a single night.柜臺(tái)服務(wù)員：一晚50美元。Guest: Are meals included?客戶：包括餐費(fèi)嗎？Clerk: Yes, of course. Can I make a reservation for you?柜臺(tái)服務(wù)員：當(dāng)然。為您預(yù)訂一間嗎？Guest: Fine, I want to book one for overnight.客戶：我想住一晚

13、上。英語(yǔ)單詞筆記：overnight  n. 通宵的，一個(gè)晚上11. 詢問(wèn)提供的服務(wù)Guest: Excuse me, is there any room available ? I want a single one.客戶：打擾一下，請(qǐng)問(wèn)還有房間嗎？我想要個(gè)單人間。Clerk: Yes. When do you want it?柜臺(tái)服務(wù)員：有，你訂什么時(shí)候的？Guest: Next Moday. By the way, is there a closed circuit TV?客戶：下周一。再問(wèn)一下，房間里有閉路電視嗎？Clerk: Yes, sir.柜臺(tái)服務(wù)員：有，先生。Gues

14、t: What about laundry?客戶：那有洗衣服務(wù)嗎？Clerk: Sorry, sir. You have to pay by yourself.柜臺(tái)服務(wù)員：抱歉，先生。您要自費(fèi)這個(gè)服務(wù)。英語(yǔ)單詞筆記：circuit  adj. 環(huán)繞，巡回laundry  n. 洗衣店12. 說(shuō)明所需房間的條件Guest: I want to reserve rooms for my colleagues.客戶：我想為我的同事預(yù)訂房間。Clerk: What kind of rooms do you want?柜臺(tái)服務(wù)員：您想要什么樣的房間？Guest: A single r

15、oom with a bath and one double room facing the lake.客戶：一個(gè)帶浴盆的單人間和一個(gè)朝著湖的雙人間。Clerk: No problem. Your room numbers are 201 and 204.柜臺(tái)服務(wù)員：沒(méi)問(wèn)題。你們的房間號(hào)是201和204。Guest: Thank you.客戶：謝謝。英語(yǔ)單詞學(xué)習(xí)筆記：colleague  n. 同事13. 請(qǐng)求被列入等候名單Guest: Excuse me, I want to reserve a room.客戶：打擾了，我想訂房間。Clerk: When, sir?柜臺(tái)服務(wù)員：什么

16、時(shí)候， 先生？Guest: For this Wednesday and Thursday.客戶：這周三和周四。Clerk: I am sorry, but all the rooms are occupied.柜臺(tái)服務(wù)員：很抱歉，所有的房間都滿了。Guest: Well, would you please put my name in the waiting list?客戶：恩，你能把我的名字列入等候名單嗎？Clerk: No problem.柜臺(tái)服務(wù)員：沒(méi)問(wèn)題。英語(yǔ)單詞學(xué)習(xí)筆記：occupied  adj. 已被占用的，有人住的waiting list  等候名單14.

17、 包星期住宿的旅店Clerk:Reservation, may I help you?柜臺(tái)服務(wù)員：預(yù)定處，我能幫您什么嗎？Guest: Yes, we are traveling to Paris for a week and we want to make a reservation.客戶：是的，我們打算在巴黎呆一周，想在你們旅店預(yù)訂一間房。Clerk: How many of you?柜臺(tái)服務(wù)員：幾個(gè)人呢？Guest: Three. By the way, are three meals all served in your hotel?客戶：3個(gè)人。順便問(wèn)一下，你們旅館提供三餐嗎？Cle

18、rk: No, sir. But we have a special package plan for families staying for a whole week. It's much more convenient and cheaper.柜臺(tái)服務(wù)員：不提供，先生。 但我們有一項(xiàng)特別服務(wù)，專門(mén)為在這里住宿一個(gè)星期的家庭提供。這項(xiàng)服務(wù)很便宜而且更方便。Guest: Well, then I would like to take it.客戶：恩，那我們就預(yù)訂這個(gè)服務(wù)吧。英語(yǔ)單詞學(xué)習(xí)筆記package  n. 打包，包裹c(diǎn)onvenient  adj. 方便15

19、. 兒童半價(jià)Clerk: Good morning, sir. What can I do for you?柜臺(tái)服務(wù)員：早上好，先生，我能為您做些什么嗎？Guest: I want to check in.客戶：我想登記入住。Clerk: Have you made a reservation?柜臺(tái)服務(wù)員：你預(yù)訂了嗎?Guest: No, I want a double room. By the way, is there any discount for children?客戶：沒(méi)有，我想要個(gè)雙人間。還有，兒童入住打折嗎？Clerk: Yes, children are half price

20、.柜臺(tái)服務(wù)員：是的，兒童半價(jià)。Guest: Ok,please have me arrange one. 客戶：好的，給我安排一間吧。英語(yǔ)單詞筆記：discount 折扣16. 詢問(wèn)是否有優(yōu)惠Clerk: Hello, sir. Have you reserved already?柜臺(tái)服務(wù)員：您好，先生。您預(yù)訂了房間了嗎？Guest: No, is there a single room left?客戶：沒(méi)有，還有空的單人間嗎？Clerk: Yes, how long will you intend to stay?柜臺(tái)服務(wù)員：有，您打算住多久？Guest: For a week o

21、r so. Do you give discount for a week or more?客戶：大概一個(gè)星期吧。你們對(duì)住一個(gè)星期或更久的顧客打折嗎？Clerk: Yes, we give 5% discount for a week and 12% for 2 weeks.柜臺(tái)服務(wù)員：有折扣，對(duì)住一個(gè)星期的顧客我們打95折，兩個(gè)星期的打88折。Guest: All right. I will take a room for a week. Here is my passport.客戶：好的，我在這里住一個(gè)星期。這是我的護(hù)照。英語(yǔ)單詞筆記：intend  v. 打算17. 確認(rèn)預(yù)約G

22、uest: Hello, I am calling to confirm my reservation for a single room.客戶：你好，我來(lái)確認(rèn)我的預(yù)約，我訂了個(gè)單人間。Clerk: On which day?柜臺(tái)服務(wù)員：哪一天的呢？Guest:This Friday.客戶：這周五。Clerk: Well, let me check for you. Yes, you are booked already. It's a single room with a bath, facing the south.柜臺(tái)服務(wù)員：讓我查查看。是的，你已經(jīng)預(yù)定過(guò)了。一個(gè)朝南的帶浴盆的單

23、人間。Guest:That's right. Thank you.客戶：沒(méi)錯(cuò)，謝謝。英語(yǔ)單詞筆記：single room 單人間18. 更改預(yù)約Clerk: Sun-set hotel. May I help you?柜臺(tái)服務(wù)員：日落旅館，我能幫您什么嗎？Guest:Yes, I have booked a room for 24th. It's a double room. 客戶：我已經(jīng)預(yù)約了24號(hào)的雙人間。Clerk: Hold on, please. Let me check it for you. Yes, you're right. You will

24、 keep it for 3 days.柜臺(tái)服務(wù)員：請(qǐng)稍等，我為您查一下。是的，您訂了房間，要住三天。Guest: Well, now I want to change the date from 24th to 28th.客戶：恩，我想把入住的時(shí)間改為28號(hào)。Clerk: OK, that shall be arranged.柜臺(tái)服務(wù)員：好的，我們會(huì)為您安排的。英語(yǔ)單詞筆記：arrange v.安排19. 延長(zhǎng)預(yù)約時(shí)間Clerk:What can I do for you?柜臺(tái)服務(wù)員：我能幫您什么嗎？Guest:Yes, I made a reservation for 3 days for

25、 April  3rd to 6th, and my name is Sara.客戶：是的，我預(yù)訂過(guò)一個(gè)房間，從4月3號(hào)到6號(hào)的，我叫薩拉。Clerk:Yes, what's the problem?柜臺(tái)服務(wù)員：是的，有問(wèn)題嗎？Guest:Well, I want to extend it for 2 more nights.客戶：我想再多兩天。Clerk:So you will stay until 9th?柜臺(tái)服務(wù)員：也就是說(shuō)您要住到9號(hào)？Guest:Yes.客戶：是的。Clerk:OK, we'll make the correction for you.柜臺(tái)服

26、務(wù)員：好的，我們會(huì)為您更改的。Guest:Thank you.客戶：謝謝。英語(yǔ)單詞筆記：extend v.延長(zhǎng)correction n.更正20.  取消預(yù)約Clerk:Good afternoon, Peace Hotel, what can I do for you?柜臺(tái)服務(wù)員：下午好，這里是和平旅館。我能幫您嗎？Guest:I have made a reservation for this Sunday. My name is Bily.客戶：我已經(jīng)預(yù)訂了間周日的房間，我叫畢比。Clerk:Yes, that's right. Your room is a singl

27、e one with a bath.柜臺(tái)服務(wù)員：沒(méi)錯(cuò)。您訂了間有浴盆的單人間。Guest:I am calling to cancel it now. I can't go to your city this week.客戶：我打電話來(lái)想取消預(yù)約。這周我沒(méi)辦法去你們的城市了。Clerk:Fine, we will cancel it.柜臺(tái)服務(wù)員：好的，我會(huì)取消的。Guest:Thank you.客戶：謝謝。21. 請(qǐng)求保留預(yù)約Clerk:Hello. Capital Hotel. May I help you?柜臺(tái)服務(wù)員：您好，帝國(guó)旅館。我能幫您嗎？Guest:Yes, unfortu

28、nately my flight will be 2 hours due to the fog. Would you please keep my reservation? 客戶：是的，很不幸，我的飛機(jī)因?yàn)榇箪F而晚點(diǎn)2個(gè)小時(shí)，你能幫我保留預(yù)約嗎？Clerk:Sure. May I have your name please?柜臺(tái)服務(wù)員：當(dāng)然可以，請(qǐng)問(wèn)您的姓名是？Guest：Lincoln. That's L-I-N-C-O-L-N. Thank you.客戶：林肯。L-I-N-C-O-L-N,謝謝。英語(yǔ)單詞筆記：fog n.霧22. 請(qǐng)門(mén)童幫忙Clerk: Good morn

29、ing, sir. Welcome to Flower Hotel.柜臺(tái)服務(wù)員：早上好，先生。歡迎光臨花園酒店。Guest:Thank you.客戶：謝謝。Clerk: How many pieces of baggage do you have?柜臺(tái)服務(wù)員：您有多少行李呢？Guest: Three. Would you please help us take them to the hall?客戶：3件， 你能幫我把行李提到大廳嗎？Clerk:  Sure, of course.柜臺(tái)服務(wù)員：當(dāng)然可以。英語(yǔ)單詞筆記;baggage 行李23. 入住Clerk: Do you want

30、 to check in sir?柜臺(tái)服務(wù)員：您需要住宿嗎？Guest: Yes I have booked a double room three days before I am Mr. Dean.客戶：是的，我3天前預(yù)定了一個(gè)雙人間，我叫迪恩。Clerk: Let me check. Yes, sir. The porter there will show your room.柜臺(tái)服務(wù)員：我查一查。好的，先生。這位迎賓員將帶你們?nèi)シ块g。Porter: Hello, sir, is that all you luggage?迎賓員：您好，先生。這是您的行李嗎？Guest: Yes.客戶：是

31、的。Porter: This way please.迎賓員：請(qǐng)走這邊。Guest: Thank you, it's very kind of you.客戶：謝謝，你太熱情了。英語(yǔ)單詞筆記：porter  n.搬運(yùn)工check in  入住24. 登記入住Clerk: Good morning, sir. Have you reserved?柜臺(tái)服務(wù)員：早上好，先生。您預(yù)定了嗎？Guest:  Yes, my  name is Bill.客戶：是的，我叫比爾。Clerk:  Let me see. Oh, yes. Your room n

32、umber is 603. The porter will lead you to your room.柜臺(tái)服務(wù)員：讓我查一下。是的，你的房間號(hào)是 603，那位迎賓員會(huì)帶您去的。Guest: OK, thank you.客戶：謝謝。25. 填登記表Clerk:  Hello, sir. How many in your party?柜臺(tái)服務(wù)員：您好，先生。你們一共幾個(gè)人？Guest: Just myself. What is the rate?客戶：就我一個(gè)。你們這里怎么收費(fèi)？Clerk:  OK, a single fare is $50 per right.柜臺(tái)服務(wù)員：

33、單人間一個(gè)晚上50美元。Guest: Fine. Do I have to show my passport?客戶：還不錯(cuò)，我需要出示護(hù)照嗎？Clerk:  No, it's not necessary. But you have to fill out this form.柜臺(tái)服務(wù)員：不必了。 但您得填這張表格。Guest: Sure.客戶：好的。英語(yǔ)單詞筆記：rate  n.費(fèi)用，價(jià)格fill out  填寫(xiě)26. 寄存物品Guest: Excuse me, can I deposit valuables here?客戶：打擾一下，我能在這里寄存貴重物

34、品嗎？Clerk: Surely of course.柜臺(tái)服務(wù)員：當(dāng)然可以。Guest: Here is the bag. Is that free?客戶：給你，我的包。寄存是免費(fèi)的嗎？Clerk: Yes. How long would you like us to keep it? 柜臺(tái)服務(wù)員：是的，您要寄存多久？Guest: For two days.客戶：2天。英語(yǔ)單詞筆記：deposit  v.寄存，存放物品valuable  n.貴重物品27.詢問(wèn)入住時(shí)間Clerk: Hello, sir. Can I help you？柜臺(tái)服務(wù)員：您好，先生。我能幫

35、忙嗎？Guest: What time id check-in?客戶：什么時(shí)候可以登記入住呢？Clerk: 12:00. You have to wait for a while.柜臺(tái)服務(wù)員：12點(diǎn)。您得再等一會(huì)。Guest: OK.客戶：好吧。Clerk: Well, sir. Come with me. I will show you the waiting room. You must be tired. Have a short rest there. We will call you later.柜臺(tái)服務(wù)員：恩，先生，請(qǐng)跟我來(lái)吧。我?guī)銈兊叫菹⑹摇Ｄ銈円欢ê芾哿税?？在這里休息一會(huì)兒，

36、我等會(huì)叫你們。Guest: Thank you.客戶：謝謝。28. 給小費(fèi)Clerk:Sir, may I help you?柜臺(tái)服務(wù)員：先生，我能幫您什么嗎？Guest:Would you have my baggage sent up, please?客      戶：你能把我的行李拿上去嗎？Clerk:Sure. It's my pleasure. The elevator is right there; your room is on the fifth floor. Here is your room.柜臺(tái)服務(wù)員：當(dāng)然可以，電

37、梯就在那邊。你們的房間在5樓。到了，這就是你們的房間。Guest:Thank you very much. This is for your help.客      戶：非常感謝你，這是給你的消費(fèi)。29. 換房間Clerk: Excuse me, sir. May I help you?柜臺(tái)服務(wù)員:打擾一下，先生，需要我?guī)兔?Guest: Yes. I have to change a room.客戶:是的，我想換個(gè)房間。Clerk: What's wrong?柜臺(tái)服務(wù)員:怎么了，Guest: Next door is so nois

38、y. I can't sleep at all.客戶:隔壁大吵了.我根本就睡不著覺(jué)。Clerk: OK, I am sorry for that. We will arrange another one for you.柜臺(tái)服務(wù)員:好的，對(duì)此我深感抱歉。我們會(huì)為您換一間房的。英語(yǔ)單詞筆記：noisy adj 嘈雜的30. 察看房間Clerk: Sir, may I help you?柜臺(tái)服務(wù)員:先生，我能幫您忙嗎?Guest: Yes, I want to book a room.客戶：是的，我想訂個(gè)房間:，Clerk: Sure. What kind of room do you l

39、ike?柜臺(tái)服務(wù)員: 好的，您要什么樣的房間?Guest: Well, could you let me see the room?客戶：嗯，能讓我先看看房間嗎?Clerk: Ok. What about this one?拒臺(tái)服務(wù)員:好的，這一間怎么樣呢?Guest: It's fine. What beautiful scenery outside the window! I think this one will do.客戶：不錯(cuò)，窗外的景色多美啊。我想我就要這間了。Clerk: I am glad you like it.柜臺(tái)服務(wù)員:很高興您喜歡。英語(yǔ)單詞筆記：sceneery

40、 n. 風(fēng)景31. 房間調(diào)溫Guest: Excuse me, could you please turn on the air-conditioner, it's so hot here.客戶:打擾一下，服務(wù)員。能把調(diào)打開(kāi)嗎?這里太熱了。Clerk: OK, I will fetch the remote control.柜臺(tái)服務(wù)員:好的，我這就去取遙控。Guest: Aha, it's cool now. Can I keep the robot?客戶:啊哈，涼快了。我能保留這個(gè)遙控嗎?Clerk: Yes. Here you are.柜臺(tái)服務(wù)員:好的，給您。英語(yǔ)單詞筆記：

41、air-conditioner 空調(diào)remote control 遙控器32.請(qǐng)人收拾房間Guestv:Excuse me,would you please send a maid here?客戶:打擾一下，能派個(gè)服務(wù)員到我這里來(lái)嗎?Glerk:Ok,she will be there right away.柜臺(tái)服務(wù)員：好的，她馬上就到.Glerk:Housekeaping,May I help you?柜臺(tái)服務(wù)員:客房部。我能幫您忙嗎?guest: Yes,it's so dirky here.Can you please help us tidy it?客戶:是的，這里太臟了，能幫

42、我收拾下嗎？Clerk:Sure.Thats oK.柜臺(tái)服務(wù)員:當(dāng)然，沒(méi)問(wèn)題。Guest: Thank you so much. Here is dour tip.客戶:非常感謝，這是給你的小費(fèi)。Maid:Thanks.Have a nice stay here.服務(wù)員：謝謝，祝您在這愉快。Notes:housekeeping n.客房部maid n.女仆，女服務(wù)員tip n.小費(fèi)33.房間未收拾干凈Clerk: Room sonnce.What can I do for you?柜臺(tái)服務(wù)員：客房部。我能幫您忙嗎？Guest:I find theShoet in my room i8 SO s

43、tainod.VVouId you please hell it for a dean one?客戶：我的床單太臟了。能幫我換一床干凈的嗎?Clerk:I am sorry.sir.Someone will there in a momont.柜臺(tái)服務(wù)員：非常抱歉，先生一會(huì)會(huì)有人來(lái)幫您換的。Gue8t:All nght.please be quick about it'客戶：好的，請(qǐng)快點(diǎn)！Clerk:Yes,sir.l assure youn vdll never happen again.柜臺(tái)服務(wù)員：好的，先生，我保證這樣的事情絕不會(huì)再發(fā)生。Notes:stain n.污點(diǎn)，瑕疵as

44、sur v.保證34.在寄存處Clertc: Good aftemoon.what can I do for you?柜臺(tái)服務(wù)員:下午好。我能幫您忙嗎？Guest:I want to pick up my valuable.客戶:我想取我的東西.Clerk: May I have your key please?柜臺(tái)服務(wù)員:能把您的鑰匙給我嗎？Guest: Sure. Here you are.客戶:好的，給你。Clerk: HereiS your valuable. Is that right?柜臺(tái)服務(wù)員:這是您的東西。對(duì)嗎?Guest: Yes，thank you.客戶:沒(méi)錯(cuò)，謝謝。Not

45、es:valuable n貴重物品37.詢問(wèn)是否提供早餐GueSt:Is breakfast seNed here?客戶：這里提供早餐嗎？Clerk: Yes.Thafs from 6:30 t0 9:00 in the dinning room.柜臺(tái)服務(wù)員：提供。從早晨6點(diǎn)30分到9點(diǎn)，餐廳都提供早餐。Guest:Do I have to pay extra money for it?客戶：我需要額外付錢(qián)嗎？Clerk: No,it's already induded in your room fare.柜臺(tái)服務(wù)員：不用了，早餐費(fèi)已經(jīng)包括在您的房費(fèi)中了。Guest: Thank yo

46、u.客戶：謝謝。Notes:dinning room餐廳38.預(yù)訂早餐Guest: Excuse me.when is breakfast time?客戶：打擾一下，早餐是幾點(diǎn)開(kāi)始呢？Clerk: From 6:00 t0 9:00.柜臺(tái)服務(wù)員：從早晨6點(diǎn)到9點(diǎn)。Guest: Well,l would like to order breakfast for tomorrow moming.客戶：嗯，我想預(yù)訂明天早晨的早餐。Clerk: CertainlySir.VVhat would you like to have?柜臺(tái)服務(wù)員：好的，先生，你想吃點(diǎn)什么呢?GuestPlease give m

47、e two fried eggs.two ordersof toast and acup of coffee.客戶：給我來(lái)兩個(gè)煎雞蛋，兩個(gè)吐司和一杯咖啡。Clerk: Fine.Have a nice stay here.柜臺(tái)服務(wù)員：好的，祝您在這里住的愉快。Notes:toast n.吐司39.在房間內(nèi)享用早餐Clerk: Good evening.can I help you?柜臺(tái)服務(wù)員:晚上好，我能幫您忙嗎？Guest: We'd like to have break fast in our room tomorrow;would you please arrange nfor

48、us?客戶:明天我想在房間里吃早餐，你能為我安排一下嗎？Clerk: Sure.柜臺(tái)服務(wù)員:當(dāng)然可以。Guest: ShallI make an order now?客戶:我現(xiàn)在可以預(yù)訂嗎?Clerk: You don't have to.This is your knob menu.Just tick off the items you want for break fast.write down the time and hang n out8ide the door before you go to bed tonight柜臺(tái)服務(wù)員:不用，這是您的點(diǎn)餐牌，把您要吃的寫(xiě)在早餐盤(pán)上，

49、在睡覺(jué)之前掛到門(mén)外就可以了。Guest: That's really convenient.客戶:真是太方便了。Notes:arrange v.安排knob menu 點(diǎn)餐牌tick off 標(biāo)出40.送餐服務(wù)Clerk: Good moming.room seNice.In hat can I do for you?柜臺(tái)服務(wù)員:早上好，這里是客房部。我能幫您忙嗎?Guest:I'd like a hamburger and a cup of coffee.My room number is 402.客戶:我想要一個(gè)漢堡和一杯咖啡，我的房間號(hào)是4020。Clerk: OK.si

50、r.We will bring n to you assoon ar possible.柜臺(tái)服務(wù)員:好的，先生，我們盡快把您點(diǎn)的餐送過(guò)去。Guest: Thank you客戶:謝謝。41.接收訂餐Maid: Good moming.sir. Here is your breakfast.服務(wù)員:早上好，先生,這是您的早餐。Guerst:Thank you.Just put n on the table.客戶:謝謝，放到桌子上吧。Maid:Is there anything I can dO for you?服務(wù)員:還需要其他服務(wù)嗎？Guest: En,would yoo please gwe

51、me some bread please?l am hungry now.客戶:嗯，再給我些面包好嗎？我現(xiàn)在餓了。Maid: OK.I will get you to me right now.服務(wù)員:好的，我這就給您拿去。42.詢問(wèn)付款方式Maid: Room service.May I come in?服務(wù)員:客房服務(wù),我能進(jìn)來(lái)嗎？Guest: Come in please.客戶:請(qǐng)進(jìn)。Maid: This is your breakfast.Can I put it here?服務(wù)員:這是您的早餐，我能把它放這嗎?Guest: Sure.How much iS it?客戶:可以,多少錢(qián)？

52、Maid: That's $10.服務(wù)員:10美元。Guest: VVell here is the money,客戶:給你錢(qián)。Maid: Sir,you don't have to pay right now.Just sign here and we will chargen to your account.服務(wù)員:先生，你不必現(xiàn)在就付錢(qián)的。只要在這簽個(gè)宇就好了，我們會(huì)先記到您賬上。Guest: Fine.客戶:好的。Notes:account n.賬戶44.催促早餐Guest:Is that Room servioe?客戶：是客房部嗎？Clerk:Speaking. Wh

53、at can I do for you?柜臺(tái)服務(wù)員：是的，我能幫您什么忙嗎?Guest:I have madearoservation for my brealdast last night. But l still haven't got it.I am so hungry now.客戶：我昨晚預(yù)訂了今天的早餐，可是到現(xiàn)在都還沒(méi)有送來(lái)，我現(xiàn)在很餓。Clerk:I am sorry.sir,I will check for you.what's your room number?柜臺(tái)服務(wù)員：對(duì)不起，先生，我為您查一下，您的房間號(hào)是多少?Guest: 2030.客戶：2030Cl

54、erk: Fine.we wdl send it to you right now.柜臺(tái)服務(wù)員：好的，我們這就給您送去. 45.請(qǐng)求服務(wù)生代買(mǎi)物品Guest: Excuse me,could you do me afavor?客戶:打擾一下，能幫我個(gè)忙嗎？Maid:Of couse,what's the matter?服務(wù)員:當(dāng)然，什么事？Guest:We are busy in preparing for the train.Would you please buy us some fruit?客戶:我們現(xiàn)在忙著為坐火車(chē)準(zhǔn)備東西，你能幫我們買(mǎi)點(diǎn)水果嗎？Maid: What

55、kind of fruit do you want?服務(wù)員:你們想要什么水果?Guest: Apples and pears,one kilo for each af them,please.客戶:蘋(píng)果和梨各買(mǎi)一斤。Maid: Sure,please grve me $10 in advance.l wil1 have thern bought for you.服務(wù)員:好的，先給我10美元吧，我去給你們買(mǎi)。Notes:in a dvanoe提前，預(yù)先46.鋪床服務(wù)Maid:House keeping.May I come in?服務(wù)員:客房部的。我能進(jìn)來(lái)嗎？Guest:Come in plea

56、se.客戶:請(qǐng)進(jìn)。Maid:Good eveninig,sir.I come to make the bed. Shall I do it now or later?服務(wù)員:晚上好，先生，我來(lái)鋪床。我現(xiàn)在做還是等一會(huì)？Guest:Well,since you have come,do it now please?客戶:既然你已經(jīng)來(lái)了，就現(xiàn)在吧。Maid:That's aII.Have a nioestay here.服務(wù)員：好的，祝您在這里住的愉快。Guest:Thank you.Please get some soap for us.客戶:謝謝，請(qǐng)給我們?nèi)⌒┫阍?。Maid:Just

57、a moment.l will do it right now.服務(wù)員:稍等，我這就去。Notes:make the bed鋪床47請(qǐng)人打掃房間Clerk: Room service.what can I do for you?柜臺(tái)服務(wù)員：客房部。我能為您做什么嗎？Guest: would like to have my room deaned. Would you please send a maid here right now?客戶：我想請(qǐng)人打掃下我的房間,能叫個(gè)服務(wù)員過(guò)來(lái)嗎？Clerk: OK.someone will be there right away.柜臺(tái)服務(wù)員：好的，馬上就到。Guest: Thank you.客戶：謝謝。48.